My rating is actually zero stars !!!!!! Andoer 17inch LED Digital Photo Frame 1080P High Resolution Electronic Picture Frame MP3 MP4 Video Player Clock Calendar I bought this product in March... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAMMERS !!! I ordered a 3D printer, at a cost of USD 225, to be shipped from a warehouse in Germany to Denmark. Instead I received an industrial meat mincer!? Of course the Chinese selle... See more
I bought a wireless earbud set, but left earbud battery failed in less than 1 month; 2nd in 2nd month. 1 yr warranty, which TomTop would NOT honor. After two months, PayPal forced TomTop to... See more
They claim I've accepted newsletter, however the story is somewhat different. This appears to a new "version" of and by TomTop - a site I cannot recommend shopping at. And as I've never visited... See more
Great web site
I have already bought several objects and always with high quality and great prices
Generally a good experience
Generally a good experience! Good and well-working website with nice products. I ordered 3 items from them but got no kind of confirmation ...
Besides that, the shipping was as expected and I could follow my order with provided tracking number.
Good experience
What a very bad after sales service - NO WARRANTY
What a very bad after sales service. I never more buy anything by TomTop. I have buy a drone. To fast an of the motor damaged. After a lot of correpondetion emails i haven't a sollution. TomTop doesn't ansering more contact. If you need some service/ warranty Don't spend your time into it..
What a f***king company!!
Is there a other emailaddress of support.tomtop.com
Tomtop SCAM, never trust, never send any back.
Hi, caution with this SCAM SELLER, they are using a new way to scam you, and paypal never will cover you. Very easy, look:
1) buy article, 75 euros, shipped from UK, paid with paypal. Received correctly
2) DOA article, defective, doesn´t hold charge... messages goes and back... finally offer to return article for refund or resend (I want refund).
This is message you get
In this case, we suggest you return it back
The shipping address is as below:
Address :14 rue Jules Verne
63100, Clermont Ferrand France
Post code: 63100
Tel: 0033761441379
Name : XIA XINXIN
Pls note this “ AN17C26N1253-xxxxxx” on the package so we can confirm it is your order.
The tracking no is appreciated.
We do not afford the return shipping fees
After receive we will refund or resend to you
Regards
Sarah
I send article with registered carrier (and urgent), delivered 2 days after send. Then seller SAY didn´t receive any, and messages asking about tracking in english (I sent, it show it how delivered correctly, and that address).
AND HERE IS THE TRICK¡¡¡¡
Then you open paypal claim... and escalate to DISPUTE (you was talking about it 2 weeks). Paypal ask to send back to CHINA ADDRESS¡¡¡¡ you returned yet the article (and have tracking) to address sent by suppport. Automatically you lost dispite, they got article and money.
I talked with paypal, they checked address I sent and asked to seller... he didn´t answer... then, they consider not valid. Closed dispute, i lost article and money.
You know... NEVER RETURN ANY TO TOMTOP, ANY¡¡¡¡¡ always open dispute and wait address from Paypal. Never trust in they, NEVER. you will lost money and article.
I don´t understand how they are as liars... CAUTION WITH THIS NEW SCAM... better don´t buy here. I will try to post these in all webpages and forums I can.
Thanks
Great quality products at a great price
Purchased a sport camera. Very bad quality.
I purchased a sport camera from chamfere with two days delivery with extra charge. Arrived two weeks later try to contact the business with no answer. Camera video is very bad. Battery does not last long 30 minutes full charge. Bad communication from China That does not answer back for return. Lost my money.
Sending out SPAM mails
They claim I've accepted newsletter, however the story is somewhat different.
This appears to a new "version" of and by TomTop - a site I cannot recommend shopping at.
And as I've never visited camfere, they have got by email from TomTop, which is clearly visible when unsubscribing (tomtopspread.com / Unsubsc...).
WARNING: I cannot recommend shopping at neither TomTop nor Camfere as they are one and the same.
For further information, please see my review of TomTop.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
