CaminoWays.com Reviews 512

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency in resolving issues and organizing trips. Many people found the quality of the hotels and meals to be exceptional, with comfortable accommodations and delicious food contributing to a smooth and enjoyable holiday experience. The well-organized luggage transfers and overall trip planning also received high marks from consumers. However, some customers also noted inconsistencies in hotel quality, with a few accommodations being described as basic or below expectations. A few other people also felt that some hotel locations were inconveniently far from city centers or the Camino route, requiring additional walking. There were also occasional mentions of breakfast quality not meeting standards and some issues with provided transportation or inaccurate itinerary information.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the seamless organization of luggage... See more

Location

Customers consistently note ambiguous experiences with location. While many appreciate the beautiful... See more

Quality

People report positive experiences with quality. Many customers found the accommodations superb, clean, and... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the guides and team members for... See more

Holidays

Customers had positive experiences with holidays, with many praising the seamless organization of their... See more

Based on these reviews

Rated 4 out of 5 stars

Very good trip! The walking was outstanding, such a beautiful part of the world to visit and experience at walking pace. Some lovely towns and villages along the way. Good time of year to do this in... See more

Company replied

Rated 5 out of 5 stars

Dealing with Camino Ways made our trip booking & organisation effortless ..from transfers & to hotel bookings , all taken care off.Even when we had to swap dates around , CaminoWays made the change e... See more

Company replied

Rated 5 out of 5 stars

Prior to my trip I had an insightful and very informative conference call with Gisa. Gisa helped me come up with a personalized itinerary that worked out perfect for my husband and I. The whole proces... See more

Company replied

Rated 4 out of 5 stars

It’s definitely a unique experience! Hiking in 120 km within 6 days is not only to challenge yourself physically, but also to build up self-confidence mentally. The tour guide had done a great job to... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

512 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Zero complaints

No complaints. Everything was just as we needed.

March 26, 2026
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Reply from CaminoWays.com

Thank you so much — sometimes that says it all! 😊 Hope to see you back on the Camino again someday.

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Rated 4 out of 5 stars

I was overall satisfied with the…

I was overall satisfied with the accurate service and experience. Recommended.

March 20, 2026
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Reply from CaminoWays.com

Thank you Yoseli, really glad to hear you had a good experience overall! Hope to welcome you back on the Camino someday. Buen Camino!

Rated 5 out of 5 stars

Nice to have help

I really appreciated that I had a hotel each night and my luggage was picked up and delivered promptly. I wish some of the camino was not so much on the road, my only thing that was not ideal.

March 19, 2026
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Reply from CaminoWays.com

Thank you so much for taking the time to leave a review! 😊
Really glad the hotels and luggage transfers made the journey that bit easier.

And totally fair point about the road sections. Some stretches are unavoidable depending on the route, but it's really helpful feedback and something we always try to flag to our walkers beforehand so there are no surprises.

Hope to see you back on the Camino again someday!

Rated 5 out of 5 stars

The entire experience was fabulous

The entire experience was fabulous. We were delayed due to flights from USA, but it was handled so well and we had rides to and from the airport. The baggage pick up and delivery each day was great. The people were kind and I will recommend you, and will also likely return!

March 26, 2026
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Reply from CaminoWays.com

What a wonderful thing to read, thank you so much!
Travel hiccups like flight delays are stressful enough without having to worry about the rest, so we're really pleased the team could take care of everything and get you sorted.
So glad you enjoyed the Camino and we really hope to see you back on the trail again soon!

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Rated 5 out of 5 stars

Sarria to Santiago charity walk

we took 14 people on a fundraiser from Sarria to Santiago. Front start to finish arrangements were first class. We are booking again next year! The team were incredibly helpful and sorted out a few issues we had before the event. I could not recommend Camino Ways highly enough!

March 19, 2026
Unprompted review
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Reply from CaminoWays.com

Thank you so much Roger!
14 people on a charity walk from Sarria, that's brilliant. So glad it all went smoothly and that the team could help sort things out beforehand.
Really looking forward to having you all back next year. Buen Camino!

Rated 5 out of 5 stars

Portugal - Coastal Camino

Everything perfect as last year!
Thank you CaminoWays

March 22, 2026
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Reply from CaminoWays.com

Thank you so much for walking with us again! It means the world to know that the Coastal Camino lived up to your experience from last year. We hope to welcome you back for another adventure on the Camino!

Rated 5 out of 5 stars

Hats Off to Angela and CaminoWay!!

My experience in working with CaminoWay to plan a May Camino trip has been exceptional. They provided a detailed itinerary, are quick to respond to all my questions and when I had to add or adjust requests to the original trip, the response has been very positive and supportive.

I would like to highlight "Angela" in the Ireland Office for working closely with me in getting all the details lined-up. She is a great customer service representative with timely responses, welcoming questions and sorting through my specific requests.

March 29, 2026
Unprompted review
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Reply from CaminoWays.com

Thank you so much for this wonderful review Mary! We're delighted to hear that your experience planning your May Camino has been such a positive one. We'll make sure to pass your kind words on to Angela. We can't wait for you to hit the trail in May!

Rated 5 out of 5 stars

We had a perfectly organised tour

We had a perfectly organised tour - 10 out of 10! We just enjoyed our walk and the surroundings! Accommodations that were chosen for us were superb and the food they provided exceptional ! No problems with airport/hotel pick up and luggage transfers!
The routs are very well marked and it is almost impossible to lose the way ! In case you wish to use navigation - the app immerse into your google maps and works properly! Personal thanks to Raquel, Tahnee and Angela - you made our experience effortless and smooth ! We will for sure use CaminoWays if we do another Camino!

February 18, 2026
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Reply from CaminoWays.com

Thank you so much, Anna! We're absolutely delighted to hear you had a 10 out of 10 experience on the Camino!

We'll be sure to pass on your kind words to our team! They'll be thrilled to hear the difference they made.

We hope to welcome you back on the Camino!

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Rated 5 out of 5 stars

CaminoWays made this experience possible …

Prior to my trip I had an insightful and very informative conference call with Gisa. Gisa helped me come up with a personalized itinerary that worked out perfect for my husband and I. The whole process ran so smoothly without a hitch. We were picked up at the airport and brought directly to our starting point. All the hotels were amazing with delicious meals, comfortable beds and friendly welcomes. Our suitcases were always waiting for us at our next hotel. From start to finish CaminoWays planned a perfect experience and I would highly recommend them to anyone planning a Camino walk. Thank you !!

February 15, 2026
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Reply from CaminoWays.com

Hi Deborah,
Thanks for your kind words, we loved reading your review! It makes us really happy to know that Gisa could help create an itinerary that was just right for you and your husband and that everything went smoothly along the way.

We’ll be sure to pass your message on to Gisa and the team 😊
If you ever decide to walk another Camino route, we’d be delighted to help again.

Buen Camino and all the best!

Rated 5 out of 5 stars

Good communication, well organised and excellent value

Camino Ways provided great advice and assistance for booking our winter camino at a time when lots of things were closed. The luggage transportation worked seamlessly. They provided timely responses to our email enquiries. The phone call at the start was very helpful to plan our itinerary. Overall I thought it was excellent value for money.

January 18, 2026
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Reply from CaminoWays.com

Hi Claire, thanks so much for your lovely review. It really means a lot to us. Planning a winter Camino can be tricky, so we’re very happy we could help make things easier and that the luggage transfers and itinerary all worked smoothly for you.

We hope your Camino was full of special moments and we’d be delighted to help whenever you decide to walk again.

Buen Camino!

Rated 3 out of 5 stars

As first timers ask a lot more questions

I feel as first timers we should have been advised to walk for 7 not 5 days - both my wife and I are over 60 so it was a bit of a push.
The meeting arrangements at each town were a bit confusing and cumbersome - probably better to provide a whatsapp contact direct with each hotel.
Also found some of the hotels disappointing - we paid for superior lodging - and the majority were quite away from the centre of each town.
Transfers and luggage transfers were fine

January 6, 2026
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Reply from CaminoWays.com

Thank you for sharing your feedback with us. As first-time Camino walkers, your insights are especially valuable.

We appreciate your comments about pacing and agree that a longer itinerary can offer a more comfortable experience, particularly for walkers over 60. Your feedback will help us guide future first-timers more effectively.

We’re sorry to hear that some meeting arrangements and hotel locations didn’t meet expectations. Your suggestions have been noted and will be shared with our team as we continue improving our services.

We’re glad to hear that transfers and luggage services worked well, and we thank you again for choosing to walk the Camino with us.

Rated 5 out of 5 stars

Awesome TripWe loved our trip so much that we have…

We loved our trip so much that we have already told so many of our friends about Camino Ways! Our accommodations were great and we had zero problems with any of them. All of the services met or exceeded our expectations! We had a fabulous trip and felt welcomed and taken care of at every stop.

November 18, 2025
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Reply from CaminoWays.com

Thank you so much for sharing your lovely feedback. We’re truly delighted to hear that you had such a fabulous Camino experience and felt welcomed and well looked after along the way. It means a lot to us that you’re recommending Camino Ways to your friends, we really appreciate it!!

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Rated 3 out of 5 stars

This was my second trip with this company…

This was my second trip with this company; the first sept 2019. This trip was over the same time period but very different vibe. 2019 had a welcome pack waiting for me my first night. Nothing 2025. I had hoped some of the awful hotels from 2019 would have been replaced or improved. I tried to keep an open mind but some were still terrible. And the reviews reflect it. So this company knows they are awful. I had expected by booking superior and their handpicked boutique hotels I would be safe from bedbugs. I wasn't. I had over 40 bites and found out I'm very allergic the hard way. Their initial response was well sometimes a bedbug comes in on a suitcase from transmitting. 40 bites is not one bedbug. It's an infestation. Their second response a couple of weeks later was to offer a 1 hr massage in Santiago. It was an excellent massage but it no way made up for the 2 weeks of unbearable itching, swelling and red bites prominently visible on my face neck and arms and the overall discomfort of all the bites covered by my clothing left me feeling diseased and ugly. I was disappointed in Camino Ways. I would not spend the extra money with them again. That said. The Camino Frances and Finisterre was a wonderful experience. And the Camino Ways staff were always reachable via whatsapp and I felt supported in every other way except for the bedbugs.

December 1, 2025
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Reply from CaminoWays.com

Thank you for taking the time to share your honest feedback, Susan. We’re sorry to hear about your experience and appreciate you letting us know, especially given your previous trip with us. We truly appreciate your comments, as they help us continue reviewing and improving our services where possible.

Rated 5 out of 5 stars

Fantastic trip

Fantastic trip. Company did a great job picking the locations to eat and stay at. Definitely would recommend them and use the again

October 28, 2025
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Reply from CaminoWays.com

Thank you Chris, we're glad to hear your experience!

Rated 4 out of 5 stars

Good introduction to El Camino.

Not knowing anything, they were very instrumental in getting our way with what to expect in El Camino.
It would’ve been nice if someone had contacted us during the walk just to see how things were going or if we needed anything, just as a suggestion for a good customer service.

October 21, 2025
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Reply from CaminoWays.com

Thank you for sharing this with us. We’re really glad to hear your introduction to the Camino felt helpful and set you up for the journey!

Rated 5 out of 5 stars

A peaceful and seamless way to walk the Camino

The hotel selections were superb - comfortable, clean, friendly, with delicious breakfasts, and often, wonderful dinners. The luggage transition was seamless and the daily trip directions on the app were very helpful. I would recommend Camino Ways to anyone looking to walk the Camino.

October 25, 2025
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Reply from CaminoWays.com

Thank you so much, Lisa, for sharing your lovely feedback. We're delighted to hear that you enjoyed the hotels, the luggage transfers and found the app helpful along the way!

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Rated 5 out of 5 stars

Everything was perfect based on what we…

Everything was perfect based on what we requested. Accommodations were excellent and luggage transfers were seamless.

October 28, 2025
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Reply from CaminoWays.com

Thank you for sharing your wonderful feedback with us. We're so glad to hear everything matched your expectations and that you enjoyed the accommodations and smooth luggage transfers!

Rated 4 out of 5 stars

Great experience for my first Camino

Great experience for my first Camino. The organization of the hotel bookings and luggage transfer was seamless. When reaching out for additional information on traveling by train or bus, the support was lacking and I was bumped to research online. I expected more customer service for supporting their organization. Overall, great experience, excellent accomodations and seamless transitions, daily.

October 22, 2025
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Reply from CaminoWays.com

Thank you for sharing your feedback with us Eleanor! We’re really glad to hear your first Camino went well and that the hotels and luggage transfers made things easier day to day. And thank you for being honest about the support you received, feedback like this really helps us do better.

Rated 5 out of 5 stars

Camino Ways was very dependable

Camino Ways was very dependable . Our luggage was always at our hotel on time and our accomodations were great.

October 26, 2025
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Reply from CaminoWays.com

Thank you so much for taking the time to share your experience. It’s wonderful to hear that everything ran smoothly for you and that both the luggage transfers and accommodations made your trip comfortable. We’re really happy you enjoyed your Camino journey!

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