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Camper Warehouse Reviews 184

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many people also commend the swift and efficient delivery service, noting that items arrive quickly and often well-packaged. The staff receives frequent appreciation for their helpfulness, knowledge, and willingness to assist with queries and issues. However, some customers also noted occasional issues with packaging, describing it as insufficient or damaged upon arrival. A few other people experienced delays or a lack of communication regarding delivery, leading to uncertainty about their order status.

What people talk about most

Product

People report positive experiences with product quality and fit. Many customers are happy with the quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the swift and... See more

Service

Consumers find service to be positive. Many reviewers praise the great service, swift delivery, and friendly... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be competitive and fair,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered fiamma 45 awning which arrived fine. However fiamma no longer supply the 3no. Standard brackets as standard and not amended on there website. However on contacting camper warehouse, they were... See more

Company replied

Rated 5 out of 5 stars

Bought back box Fiamma ultra 500 at a very good price compared to other companies and was delivered in very quick time. Very pleased with my team and courier was very helpful putting in the garage. Wo... See more

Company replied

Rated 5 out of 5 stars

Bought a Mobiframe back seat and flooring system from Camper Warehouse in July. Fairly priced and fantastic with their knowledge of the seating, also very helpful when we arrived to collect. After we... See more

Company replied

Rated 5 out of 5 stars

Amazing delivery time. My goods came so fast I didn't have time to arrange the delivery. Luckily too big to steal. I haven't opened the packaging yet but I'm assuming everything is OK. I will defin... See more

Company replied


Company details

  1. Truck Accessories Store

Written by the company

Camper Warehouse is a trusted UK supplier of campervan conversion parts and accessories, including Mobiframe beds, diesel heaters (Eberspacher & Webasto), and awnings from Fiamma and Dometic. We cater to a wide range of vans including VW Transporter, Ford Transit, Fiat Ducato and more. As an authorised Mobiframe dealer for the UK leisure industry, we offer expert advice, quality products, and fast nationwide delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

184 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

April 24, 2025
Camper Warehouse logo

Reply from Camper Warehouse

Hi Marilyn,

Thank you so much for your five-star review!.

We really appreciate you taking the time to share your experience. We're so pleased to hear your delivery was prompt — we know how important that is, and it’s great to know we delivered for you.

Thanks again for your support — it truly means a lot to our whole team.

Warmest regards

The Camper Warehouse Customer Service Team

Rated 5 out of 5 stars

Very good service at a competitive…

Very good service at a competitive price.

April 23, 2025
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Reply from Camper Warehouse

Hi Andrew, Thank you so much for your kind words and for taking the time to leave us a review. We're truly grateful for your support. We're glad to hear you were happy with our service and pricing — we work hard to offer both quality and value, and it means a lot to know it made a difference for you. Looking forward to serving you again in the future.

Warmest regards

The Camper Warehouse Customer Service Team

Rated 1 out of 5 stars

Poor service

Poor service, just returned money but no-one explained why at the time, eventually after phoning got a reason.

April 17, 2025
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Reply from Camper Warehouse

Good afternoon,
Thank you for your feedback. We have been in contact by email and explained why your order has been refunded. We do apologise for the inconvenience this has caused.
Have a great weekend,
Camper Warehouse Team

Rated 5 out of 5 stars

Fast friendly service

April 17, 2025
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Reply from Camper Warehouse

Hi Nigel,
Thank you very much for your kind review, it means a lot to us.
We look forward to serving you in the future.
Happy travels,

Camper Warehouse Team

Rated 5 out of 5 stars

Great service

Arrived quickly , although used they looked brand new

They even rang to arrange delivery as I’d forgotten to tock the option

100 percent recommended

April 12, 2025
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Reply from Camper Warehouse

Hi Neil,

Thank you so much for the fantastic review. We're really glad to hear your order arrived quickly and that the items looked brand new.

It was no trouble at all to give you a quick call about the delivery – we just wanted to make sure everything went smoothly. Your recommendation means the world to us.

Hope to see you again soon for your next camper adventure

All the best,
The Camper Warehouse Team

Rated 5 out of 5 stars

Super good and great staff today

Super good and great staff today. Cheaper than elsewhere. Recommend seller

April 18, 2025
Unprompted review
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Reply from Camper Warehouse

Hi Michael,

Thank you for the kind words. We're so pleased to hear you had a great experience with our team and found us competitively priced. It really means a lot to get your recommendation.

Looking forward to helping you again in the future.

Best regards,
The Camper Warehouse Team

Rated 5 out of 5 stars

Very good price over £100 cheaper than…

Very good price over £100 cheaper than most competitors and fast delivery

April 10, 2025
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Reply from Camper Warehouse

Hi there,

Thanks so much for the great review. We’re thrilled you found such a good deal with us — over £100 in savings is always a win, and we're glad the delivery was nice and speedy too.

We really appreciate you choosing us and hope to see you again soon.

Warm regards,
The Camper Warehouse Team

Rated 5 out of 5 stars
Camper Warehouse logo

Reply from Camper Warehouse

Hi Chris,

Thanks a lot for the great feedback. We're really happy to hear everything went smoothly and that your delivery was super quick. That’s exactly what we aim for!

Hope you enjoy your purchase, and we’d love to help you out again anytime.

All the best,
The Camper Warehouse Team

Rated 5 out of 5 stars

The wheel trims arrived quickly and…

The wheel trims arrived quickly and although they were pre used they were in good condition.

April 9, 2025
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Reply from Camper Warehouse

Hi John,

Thanks so much for your review. We're glad to hear the wheel trims arrived quickly and that you were happy with their condition – even as pre-used items, we always aim to ensure they're top quality.

Appreciate you taking the time to share your experience, and we hope to serve you again soon

Best regards,
The Camper Warehouse Team

Rated 5 out of 5 stars

Needed spares for my rooflight and the…

Needed spares for my rooflight and the price was good and the delivery service excellent.

March 30, 2025
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Reply from Camper Warehouse

Hello Mr. Rostron,

Thank you for the lovely review! We're really pleased we could help with the rooflight spares and that you were happy with both the price and the delivery service.

We appreciate your support and look forward to helping you again in the future.

Best wishes,
The Camper Warehouse Team

Rated 5 out of 5 stars
Camper Warehouse logo

Reply from Camper Warehouse

Hi Ricky,

Thanks so much for the great review. We're really glad to hear the Sponge Foam Tape arrived quickly and lived up to expectations. It's always good to know our products and service hit the mark.

Appreciate your support – hope to help you out again soon.

All the best,
The Camper Warehouse Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Item as described would definitely recommend

April 8, 2025
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Reply from Camper Warehouse

Hi Jamie,

Thanks a lot for the great review. We're really pleased to hear the VW Transporter Hubcaps arrived quickly and were just as described.

Your recommendation means a lot to us – we really appreciate it and hope to see you back again soon

Best regards,
The Camper Warehouse Team

Rated 5 out of 5 stars

Came on time

April 1, 2025
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Reply from Camper Warehouse

Hi Kevin,

Thank you for the positive review! We’re glad to hear the Fiamma Ultra Box arrived right on time.

We appreciate your feedback and hope you enjoy your purchase. If you need anything in the future, we’re always here to help

Best regards,
The Camper Warehouse Team

Rated 5 out of 5 stars

Good service

Good service, nice price, speedy delivery, Many thanks.

March 31, 2025
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Reply from Camper Warehouse

Hello,

Thank you so much for the great review. We're thrilled to hear you were happy with the service, price, and speedy delivery of your Fiamma F80S Awning.

Your feedback means a lot, and we’re here anytime you need us.

Best regards,
The Camper Warehouse Team

Rated 1 out of 5 stars

Order lost by courier, then out of stock

I ordered the item with your site stating you had a stock of 300. Delivery doesn't appear, I chase it. Appears courier has lost the order. You check and you are now out of stock on 7 days after playing the order. Estimated delivery time 8 - 10 weeks. Useless.

March 18, 2025
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Reply from Camper Warehouse

Hi Andy,

We are truly sorry for the frustration and disappointment this has caused you.

We completely understand how upsetting it is to place an order expecting it to arrive, only to have it lost by the courier and then find out it's out of stock.

That’s not the experience we want for our customers, and we take full responsibility for the inconvenience.

Please know that we are actively working to improve our stock tracking and shipping processes to prevent situations like this in the future.

While we wish we could turn back time and get your order to you as promised, all we can do now is assure you that we’re doing everything possible to sort this out.

We truly appreciate your patience and your honest feedback—it helps us improve.

If there’s anything we can do to make this right, please reach out to our team, and we’ll do our best to assist you.

Warmest regards

The Camper Warehouse Customer Service Team

Rated 2 out of 5 stars

Ordered some recovery boards on the…

Ordered some recovery boards on the Monday- in stock on the website- specifically ordered from here as in stock and due to go away on the Friday. Rang up and asked how long it would take on the Tuesday as I’d had no correspondence. A disinterested guy answered and said tomorrow but didn’t even check details. Rang on Thursday - actually really helpful guy answered hence the second star and said they got sent directly from frontrunner but were out of stock so wouldn’t arrive and so sorted a refund. Bit screwed by this as I had no opportunity to sort elsewhere. Disorganised

March 10, 2025
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Reply from Camper Warehouse

Hi Mr Foley, ,

Thank you for taking the time to share your experience.

We’re truly sorry that we let you down on this occasion. We completely understand how frustrating it must have been to plan your trip around an order that didn’t arrive as expected.

That’s not the experience we want for our customers, and we sincerely apologise for the miscommunication and any inconvenience this caused.

It’s especially disappointing to hear that your initial call wasn’t handled with the care and attention you deserved.

That’s not the level of service we strive for, and we’ll be addressing this internally to ensure it doesn’t happen again.

On the other hand, we’re glad one of our team members was able to assist you later, but we realise that by then, the damage was already done.

We genuinely appreciate your feedback—it helps us improve.

If you ever decide to give us another chance, we’d love the opportunity to provide the smooth, reliable service we always aim for.

Please don’t hesitate to reach out if there’s anything we can do for you.

Warmest regards

The Camper Warehouse Customer Service Team

Rated 3 out of 5 stars

Poor return policy

Part delivered was not correct (my fault) .
No free returns,

March 9, 2025
Camper Warehouse logo

Reply from Camper Warehouse

Hi Gavin,

Thank you so much for your feedback.

We genuinely appreciate you taking the time to share your experience with us.

We’re sorry to hear that the part delivered wasn’t what you expected, and we completely understand your frustration regarding the return policy.

We take all feedback seriously, and your comments are very helpful as we look for ways to improve our services.

While we don’t currently offer free returns, we’re always striving to make our processes better and more convenient for our customers.

We’re grateful for your patience and understanding, and we hope to have the opportunity to serve you again in the future.

Warmest regards,

The Camper Warehouse Customer Service Team

Rated 4 out of 5 stars

From ordering to delivery was quite…

From ordering to delivery was quite fast.

March 6, 2025
Camper Warehouse logo

Reply from Camper Warehouse

Hi Keith,

Thank you for your review. We're glad to hear that you were pleased with the speed of our ordering and delivery process.

We truly appreciate your support and are always looking for ways to improve.

If there’s anything we could have done to make your experience a five-star one, we’d love to hear your feedback.

We hope to serve you again in the future

Warmest regards,

The Camper Warehouse Customer Service Team

Rated 5 out of 5 stars

Excellent communication faultless…

Excellent communication faultless transaction and delivered my awning in two days! Superb service

March 11, 2025
Camper Warehouse logo

Reply from Camper Warehouse

Hi Mark,

Thank you so much for your kind words and for taking the time to leave us a five-star review!.

We truly appreciate your support and are thrilled to hear that you had such a positive experience with our service.

Providing excellent communication and a seamless transaction is always our goal, and we’re delighted that we could deliver your awning so quickly. Your feedback means the world to us, and we look forward to serving you again in the future. Thanks again

Warmest regards

The Camper Warehouse Customer Service Team

Rated 5 out of 5 stars

Great service

Quick delivery, great communication, and very good prices, what more can you ask for.

March 6, 2025
Camper Warehouse logo

Reply from Camper Warehouse

Hi Craig,

Thank you so much for your wonderful review.

We truly appreciate your kind words and are so grateful for your support.

It’s fantastic to hear that you were happy with our service, delivery, and pricing—we always strive to provide the best for our customers.

Your feedback means a lot to us, and we’re delighted we could meet your expectations.

We look forward to serving you again in the future.

Warmest regards

The Camper Warehouse Customer Service Team

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