Ordered a spare part for bike rack but received totally the wrong part. I phoned up the company at 4.58pm and was shocked, firstly that they had a phone number where I could speak to an English human... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a Mobiframe back seat and flooring system from Camper Warehouse in July. Fairly priced and fantastic with their knowledge of the seating, also very helpful when we arrived to collect. After we... See more
Company replied
Amazing delivery time. My goods came so fast I didn't have time to arrange the delivery. Luckily too big to steal. I haven't opened the packaging yet but I'm assuming everything is OK. I will defin... See more
Company replied
Ordered fiamma 45 awning which arrived fine. However fiamma no longer supply the 3no. Standard brackets as standard and not amended on there website. However on contacting camper warehouse, they were... See more
Company replied
Company details
Written by the company
Camper Warehouse is a trusted UK supplier of campervan conversion parts and accessories, including Mobiframe beds, diesel heaters (Eberspacher & Webasto), and awnings from Fiamma and Dometic. We cater to a wide range of vans including VW Transporter, Ford Transit, Fiat Ducato and more. As an authorised Mobiframe dealer for the UK leisure industry, we offer expert advice, quality products, and fast nationwide delivery.
Contact info
Camper Warehouse, Plantagenet Trading Estate, CV35 0HU, Kineton, United Kingdom
- 01608 661717
- sales@camperwarehouse.co.uk
- camperwarehouse.co.uk
4.3
Excellent
199 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Super good and great staff today
Super good and great staff today. Cheaper than elsewhere. Recommend seller
April 18, 2025
Unprompted review
Reply from Camper Warehouse
Hi Michael,
Thank you for the kind words. We're so pleased to hear you had a great experience with our team and found us competitively priced. It really means a lot to get your recommendation.
Looking forward to helping you again in the future.
Best regards,
The Camper Warehouse Team
Very good price over £100 cheaper than…
Very good price over £100 cheaper than most competitors and fast delivery
April 10, 2025
Reply from Camper Warehouse
Hi there,
Thanks so much for the great review. We’re thrilled you found such a good deal with us — over £100 in savings is always a win, and we're glad the delivery was nice and speedy too.
We really appreciate you choosing us and hope to see you again soon.
Warm regards,
The Camper Warehouse Team
Very fast delivery all went smoothly
April 9, 2025
Reply from Camper Warehouse
Hi Chris,
Thanks a lot for the great feedback. We're really happy to hear everything went smoothly and that your delivery was super quick. That’s exactly what we aim for!
Hope you enjoy your purchase, and we’d love to help you out again anytime.
All the best,
The Camper Warehouse Team
The wheel trims arrived quickly and…
The wheel trims arrived quickly and although they were pre used they were in good condition.
April 9, 2025
Reply from Camper Warehouse
Hi John,
Thanks so much for your review. We're glad to hear the wheel trims arrived quickly and that you were happy with their condition – even as pre-used items, we always aim to ensure they're top quality.
Appreciate you taking the time to share your experience, and we hope to serve you again soon
Best regards,
The Camper Warehouse Team
Needed spares for my rooflight and the…
Needed spares for my rooflight and the price was good and the delivery service excellent.
March 30, 2025
Reply from Camper Warehouse
Hello Mr. Rostron,
Thank you for the lovely review! We're really pleased we could help with the rooflight spares and that you were happy with both the price and the delivery service.
We appreciate your support and look forward to helping you again in the future.
Best wishes,
The Camper Warehouse Team
Quick delivery great product
April 8, 2025
Reply from Camper Warehouse
Hi Ricky,
Thanks so much for the great review. We're really glad to hear the Sponge Foam Tape arrived quickly and lived up to expectations. It's always good to know our products and service hit the mark.
Appreciate your support – hope to help you out again soon.
All the best,
The Camper Warehouse Team
Reply from Camper Warehouse
Hi Jamie,
Thanks a lot for the great review. We're really pleased to hear the VW Transporter Hubcaps arrived quickly and were just as described.
Your recommendation means a lot to us – we really appreciate it and hope to see you back again soon
Best regards,
The Camper Warehouse Team
Came on time
April 1, 2025
Reply from Camper Warehouse
Hi Kevin,
Thank you for the positive review! We’re glad to hear the Fiamma Ultra Box arrived right on time.
We appreciate your feedback and hope you enjoy your purchase. If you need anything in the future, we’re always here to help
Best regards,
The Camper Warehouse Team
Reply from Camper Warehouse
Hello,
Thank you so much for the great review. We're thrilled to hear you were happy with the service, price, and speedy delivery of your Fiamma F80S Awning.
Your feedback means a lot, and we’re here anytime you need us.
Best regards,
The Camper Warehouse Team
Order lost by courier, then out of stock
I ordered the item with your site stating you had a stock of 300. Delivery doesn't appear, I chase it. Appears courier has lost the order. You check and you are now out of stock on 7 days after playing the order. Estimated delivery time 8 - 10 weeks. Useless.
March 18, 2025
Reply from Camper Warehouse
Hi Andy,
We are truly sorry for the frustration and disappointment this has caused you.
We completely understand how upsetting it is to place an order expecting it to arrive, only to have it lost by the courier and then find out it's out of stock.
That’s not the experience we want for our customers, and we take full responsibility for the inconvenience.
Please know that we are actively working to improve our stock tracking and shipping processes to prevent situations like this in the future.
While we wish we could turn back time and get your order to you as promised, all we can do now is assure you that we’re doing everything possible to sort this out.
We truly appreciate your patience and your honest feedback—it helps us improve.
If there’s anything we can do to make this right, please reach out to our team, and we’ll do our best to assist you.
Warmest regards
The Camper Warehouse Customer Service Team
Ordered some recovery boards on the…
Ordered some recovery boards on the Monday- in stock on the website- specifically ordered from here as in stock and due to go away on the Friday. Rang up and asked how long it would take on the Tuesday as I’d had no correspondence. A disinterested guy answered and said tomorrow but didn’t even check details. Rang on Thursday - actually really helpful guy answered hence the second star and said they got sent directly from frontrunner but were out of stock so wouldn’t arrive and so sorted a refund. Bit screwed by this as I had no opportunity to sort elsewhere. Disorganised
March 10, 2025
Reply from Camper Warehouse
Hi Mr Foley, ,
Thank you for taking the time to share your experience.
We’re truly sorry that we let you down on this occasion. We completely understand how frustrating it must have been to plan your trip around an order that didn’t arrive as expected.
That’s not the experience we want for our customers, and we sincerely apologise for the miscommunication and any inconvenience this caused.
It’s especially disappointing to hear that your initial call wasn’t handled with the care and attention you deserved.
That’s not the level of service we strive for, and we’ll be addressing this internally to ensure it doesn’t happen again.
On the other hand, we’re glad one of our team members was able to assist you later, but we realise that by then, the damage was already done.
We genuinely appreciate your feedback—it helps us improve.
If you ever decide to give us another chance, we’d love the opportunity to provide the smooth, reliable service we always aim for.
Please don’t hesitate to reach out if there’s anything we can do for you.
Warmest regards
The Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Hi Gavin,
Thank you so much for your feedback.
We genuinely appreciate you taking the time to share your experience with us.
We’re sorry to hear that the part delivered wasn’t what you expected, and we completely understand your frustration regarding the return policy.
We take all feedback seriously, and your comments are very helpful as we look for ways to improve our services.
While we don’t currently offer free returns, we’re always striving to make our processes better and more convenient for our customers.
We’re grateful for your patience and understanding, and we hope to have the opportunity to serve you again in the future.
Warmest regards,
The Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Hi Keith,
Thank you for your review. We're glad to hear that you were pleased with the speed of our ordering and delivery process.
We truly appreciate your support and are always looking for ways to improve.
If there’s anything we could have done to make your experience a five-star one, we’d love to hear your feedback.
We hope to serve you again in the future
Warmest regards,
The Camper Warehouse Customer Service Team
Excellent communication faultless…
Excellent communication faultless transaction and delivered my awning in two days! Superb service
March 11, 2025
Reply from Camper Warehouse
Hi Mark,
Thank you so much for your kind words and for taking the time to leave us a five-star review!.
We truly appreciate your support and are thrilled to hear that you had such a positive experience with our service.
Providing excellent communication and a seamless transaction is always our goal, and we’re delighted that we could deliver your awning so quickly. Your feedback means the world to us, and we look forward to serving you again in the future. Thanks again
Warmest regards
The Camper Warehouse Customer Service Team
Great service
Quick delivery, great communication, and very good prices, what more can you ask for.
March 6, 2025
Reply from Camper Warehouse
Hi Craig,
Thank you so much for your wonderful review.
We truly appreciate your kind words and are so grateful for your support.
It’s fantastic to hear that you were happy with our service, delivery, and pricing—we always strive to provide the best for our customers.
Your feedback means a lot to us, and we’re delighted we could meet your expectations.
We look forward to serving you again in the future.
Warmest regards
The Camper Warehouse Customer Service Team
Reply from Camper Warehouse
Hi Graham,
Thank you for the kind words. We hope to serve you again in the future! Have a great day,
Camper Warehouse Team
Ordered some Fiamma connectors for a…
Ordered some Fiamma connectors for a campervan project, came in good time.
February 24, 2025
Reply from Camper Warehouse
Hi Alan,
Thanks for sharing your feedback! We're happy to hear your Fiamma connectors arrived in good time for your campervan project. If you need anything else, we're always here to help.
Wishing you all the best with your project!
The Camper Warehouse Team
Shower wash pop up unit
Found the shower wash tent we wanted for our VW, has a zip to get in, going to use it to put our toilet in, hang in awning. Good product and prompt delivery.
February 23, 2025
Reply from Camper Warehouse
Hi Anita,
Thank you for your kind words! We're so glad you found the perfect shower wash pop-up unit for your VW. It sounds like a great setup, and we’re happy to hear you were pleased with the product and our delivery service.
If you ever need anything else, we’re here to help!
Happy camping!
The Camper Warehouse Team
Reply from Camper Warehouse
Thank you for your wonderful five-star review.
We're so grateful for your support and thrilled to hear that you found the selection process easy and convenient.
Providing a smooth shopping experience with speedy delivery is always our goal, and it means a lot to know we met your expectations.
We truly appreciate your trust in us and look forward to serving you again.
Warmest regards
The Camper Warehouse Customer Service Team
Great communication,great service,5star…
Great communication,great service,5star well done
February 12, 2025
Reply from Camper Warehouse
Hi Robert,
Thank you so much for your kind words and for taking the time to leave us a five-star review.
We truly appreciate your support and are grateful for the opportunity to serve you.
Providing great communication and service is always our goal, and it means the world to hear that we met your expectations.
Looking forward to serving you again in the future.
Warmest regards
The Camper Warehouse Customer Service Team
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