Camptoo Reviews 1,724

The second time we've rented our motorhome out with Camptoo. All went well, very smooth and professional. Looking forward to more hires.

Brilliant company to deal with. I had a few queries before going on our adventure trip, and nothing was too much trouble to them. Most obliging and everything explained in clear simple language. If you're new to this type of holiday, then Camptoo will be more than happy to help you. Keep up the great work team!

Having been with Camptoo now for just over a year, l would recommend their support and advertising that they do on the renters behalf.
We've had some fantastic customers in the last 12mths, (but you always get the odd one that spoils the apple cart), but in reflection of this, when damages happen, Camptoo have always been there to support us when needed.
Having hired from them originally to now becoming a renter, lm really impressed with their over all help, advice and support
#HappyCamping#

All working very well on Camptoo great service and back up 5 stars guys ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Today as an owner had to pay out 3 times the amount I got paid to a renter. Van returned early and had agreed with camptoo they would cover part and I would cover part of refund. Mysteriously their part was not forth coming and couldn't leave them without it. Also be very careful check over your van with a fine tooth comb if you miss anything hidden you can't claim after the fact. What was a great first few experiences turned to hell. Never ever again if you value your property and earnings do not use Camptoo.

The process and website work well for me and the hirer of the van

Camptoo have been great for us this year and found many lovely and reliable clients for both our camper vans, Scoobs and Daphne. Keep up the great work.Happy travels, Mark & Diana

So far Camptoo have made renting our camper out almost effortless. We would definitely recommend them

Thanks
Sarah and John

Excellent,well organised good communication very pleasant experience

I rent out my brand new motorhome. And the renter damaged my Motorhome badly.
Camptoo trying to proof that I am liar I sent them a solid proof of damages.

Very very bad service from Camptoo.

Yes there was 4 damages.
2 was on the transfer form and other 2 I found after 2 hours. And I notify the renter straight away.

Camptoo already made there decision towards renter side but I’m going to take a legal action against Camptoo.

I would like to give this company zero stars. In my opinion they are quite possibly the worst company I have ever has the displeasure to deal with. You absolutely *must* read the Terms and Conditions, and Camptoo are JUST a broker. They take no responsibility in any cases for anything that goes wrong. You are better off renting privately because you have no coverage from damage unless you are responsible for the damage. IE, a water pump breaks on and RV and ruins your whole holiday? You are NOT covered and will NOT get a refund. Even if it's a force majeure, they can still deny your claim.

The customer service is appalling, the wait time to hear from them is so long you feel like giving up your complaint, and the absolute disregard for the customer is frankly bizarre. We have been in dispute with them for months now, I can honestly say I wish I had never heard of Camptoo. Avoid!

Do not use this company if you want to Rent a Motorhome, Booked a Motor home rental as a 50th birthday gift for my partner, tried to get hold of them to confirm details to be told that the Motorhome was no longer available as it was damaged, so proceeded to book another vehicle, booking was confirmed. The day before we were due to pick up the Motorhome called again to confirm as we had heard nothing after trying to e-mail with some questions to be told yet again that the Motorhome was damaged and no longer available for hire, an absolute disgrace and appalling way to treat people, our sites were all booked and planned for the trip in advance but little use with no motorhome no offer of compensation but not surprised as the company didn't even have the manners to notify us of any issues. Absolutely WOULD NOT RECOMEND. Please do yourselves a favour and use another company....

Absolutely would not use these again.. van was dirty, not emptied, holes in toff and fridge was full of mould. Had to purchase cleaning stuff and clean the van ourselves and Camptoo hold no responsibility or compensation. The best thing was they charge us a cleaning charge… for what ??? Cleaning the van you pay to hire of them ??? I did get in touch with Camptoo and showed them photographic evidence and they still did not compensate me at all for all the cleaning products I had to purchase to clean the van and I had to pay Camptoo £12 cleaning fee… what a joke.

Simple to book, payment and deposit process was straightforward, handover checklist process very handy, and online forms linked to hirer meant deposit was returned by the time we got home.

Over charged for the hire and then have not replied to emails sent questioning the over charge, be very careful when booking. Crying shame as the individual we hired from was amazing, go direct would be my advice, disappointing.....

Hired a Camper-van via Camptoo in September 2021, the process was simple and clear and we were updated regularly throughout the time of hire. Finance of the hire and security payment all managed well which installs confidence.

Really well organised, can’t fault them.

I was quite apprehensive about booking a campervan as it was our first time but everything went better than expected. Camptoo was very informative and kept us up to date throughout the process and experience.

No complaints at all, fantastic service from start to finish. Kept up to date at all times. Will be using this service again and again.