CAMPZ Reviews 

CAMPZ is always a super web shop with really good products at very reasonable prices. Always super service and fast delivery.

I ordered goods Thursday evening and Friday morning the spam mails started. Unable to unsubscribe in an easy way. I have not yet received the goods so I cannot rate the store part. I have just received spam mail.

Bad bad service, bought a product for more than 1.500,- Dkr. and diden´t use it for 26 month, but then i tried it, and figured out that the product diden´t work, and the company, woulden´t do anything about it.

DO NOT BUY HERE!!!!

The delivery date has passed without any notice. Customer service doesn't reply - even after two times writing and asking for calling back. No possibility to contact Campz. I really recommend to find any other webshop than Campz. It seems as if they don't care about customers and that they use short delivery times to lure customers to purchase items, which aren't on stock at all.

I have returned an item and purchased a new one in substitution. Yet, they have not sent me the substitution item and instead proceeded with a wrong refund. They clearly have some problem in keeping tracks of orders and refunds.
They have no active phone where they can be contacted, only a number to which none responds and they keep you waiting.
Bad experience overall, I hope I will manage to get all my money back.

I've ordered this item - 770A SmartX Bøjlelås med ZB 401.

It is an ABUS lock with an attachment to the bike frame. I received the lock but the attachment was missing.

I've been asked to return the whole order instead of just receiving the missing item, which I find unacceptable since the two items are packaged separately. Why should I waste my energy and time to package it back and find a place to return it. It's their fault and I should bear the pain of solving the problem.

I completely understand that mistakes happen but that's the purpose of customer support - to try to find the best and least painful solution for the customer.

My advice would be to find another webstore so you don't have to deal with unengaged, unfriendly and unhelpful customer service.

I returned my order 9/2 - today is 22/2 - I haven't heard anything. I just want my money back!!!

I received my order within a few days, shoes are amazing and price much lower then in other shops. Thank you ☺️

I have ordered a vest 25.08.2019 on campz.dk, and they have never sent a klarna invoice to me. Have contacted the customer service 5 times! Still nothing. Now, 2 years later, they send an inkasso after me with fees amounting to a double amount. The store made a mistake and never bothered to reply to me when I asked about how to pay for the order, and now I am the one they expect to pay huge fees for their mistake! Avoid this company like plague, customer service is non-existant and if they make a mistake, you will be paying for it. Sometimes with actual money.

Reply: I have sent an email to you multiple times, only to get a reply that it will be investigated and then never hear from you again… your customer service is non existant!

I ordered a shirt and they sent me the wrong item. Re-ordered it since I assumed it was a mistake, yet they sent me the same incorrect shirt again. Asked them what the problem is and they told me the shirt I wanted is sold out. Returned both shirts and they only refund me for 1 stating that the 2nd shirt needs to be sent to another warehouse first. It's been 4 months and still waiting for my money. It's theft since they first send you items you don't want instead of just being honest, telling you the item you want is sold out. Then they refuse to simply give you your money back. This is a high risk retailer. Don't waste your time.

There is only one word to describe the delivery service of this company, which is "abysmal".

I have received the wrong order. It happens, I guess. But when it does, it should be fixed quickly. I have contacted the customer service straight away, but haven't heard for 2 days. I have paid a lot of money for the jacket I ordered, and I really counted on it arriving this week. So a) I'm disappointed that my order is God knows where, and b) I'm frustrated by Campz.dk ignoring my messages and not helping me at all.

Very good prices, items described accurately and big range of goods to choose from. Costumer’s service is not very good, unresponsive and the delivery time was a little longer (8 days). 4 out of 5 stars for me.

I can't reach them on support no matter how much i call/write. No information about my order has been sent, and it is nearly 1 month ago I put down the order. Still waiting for some sign of life, or a package to arrive.

The money was withdrawn from my account the day after I put down the order.

I do not recommend shopping here.

I ordered a tent on 2 September. The delivery time they announced was 5-8 working days. More than 8 days passed but no sign of the tent (today is 16th), and no info in track&trace. I sent a message 2 days ago - no response. No way to contact them. Tried to call today - no answer. Last time the answering machine said I was calling outside working hours 9-17.00 even though it was 15.05.
What is the most horrible is that this coming Sunday (19 September) is my son's 6th birthday - IN A PARK, 30+ KIDS AND POSSIBILITY OF RAIN. You know how it feels? If it rains on the food? And no cover? We paid 2200 kr for the tent (almost 300 euros) - quite some money. And have to buy& rent a new one out of desperation in the last minute? Will they /YOU send a (rent) tent with DHL to help us out in this situation (utipic)?
Keep away from this company if you need something for the occasion as they do not have overview and order in their deliveries. So stressed and dissapointed! I promise I will write a positive message if you help in the situation and at least show you can solve it when sh... hits the fan.

My order was very promptly delivered. The vaude 3 season sleeping bag is very affordable as well as comfortable in todays climate changing conditions.
Vaude products are always manufactured not only to be of high quality but with and awareness of how these products can be reused when the materials that went into making them begin to wear out. Thank you camp z for offering sustainable products like Vaude.

Made an order with them for a dog harness. Two months later the harness was causing problems for my dog. I contacted Campz to ask if it was possible to get a replacement and they sent one within a week at no charge. Great customer service and quick delivery.

The worst online store I have ever shopped in!
I have returned an item last year and never got my money back and now they suddenly say I owe them money after a year. They are not to be contacted and do not respond to my messages! do not trust this company and stay far away if you do not want to lose money and spend lots of time on nothing!

first impression is a swindel type company . they are german and advertise as a danish website . no crime in itself . made a order and have received no confirmation whatsoever . very unprofessional .
This place is amateur A1 by the looks . ill update if they scam me . already they have wasted my time with their garbage.

Placed order, confirmation 1 week after, after another week, suddenly their 40% reduction on a tent was out of stuck(even thou it was listed in stock). No interest in a viable solution, they promised to cancel the money withdraw. same day the money are taken from my account. I am without hiking tent, after a lot of hustle and time waste with nothing to show for, except for a headache and no money to buy a new tent, im missing out of hiking in good weather because of this, shame on you camps, stay away.