I have placed several orders they have all come exactly as expected. They also have added a couple extra free cans at times. Their shipping speed has gotten better also. Haven't had any problems at al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Did an order and etransfer went through immediately, but i never recieved a confirmation email or tracking. Now they arent responding to any correspondence and phone calls go to an automated chinese... See more
Ordered some pouches on NOV 28 and sent an etransfer which was accepted into their account. I've sent 2 emails with no reply's. Zero confirmation and zero information on shipping. Now updating 2... See more
Company replied
Just a super sick site, no confusion just clear and simple. Ordering process was mint as well. Order came well packaged with no damage, all in all great experience dealing with Canada pouches
Company details
Written by the company
Canadian based company offering nicotine pouches containing 4mg or less of nicotine. These products are considered a Natural Health Product under Health Canada regulations. Sold and shipped exclusively within Canada, nicotine pouches are designed to replace conventional methods such as chewing, smoking and vaping.
Contact info
Victoria, Canada
- support@canadapouches.ca
- canadapouches.ca
I have placed several orders they have…
I have placed several orders they have all come exactly as expected. They also have added a couple extra free cans at times. Their shipping speed has gotten better also. Haven't had any problems at all.
ordered and now i cant get into my…
ordered and now i cant get into my account, tried to reset but i dont get the email to reset my password, tried calling but all i got is Chinese voice, don't order poor customer service. cant even see where my order is
Did an order and etransfer went through…
Did an order and etransfer went through immediately, but i never recieved a confirmation email or tracking. Now they arent responding to any correspondence and phone calls go to an automated chinese voice mail. What a scam.....gonna contact rcmp
Great company for nicotine pouches
Used the company twice now. Fast shipping and so far the best prices on ZYN. If you don't see emails with tracking numbers check spam folders. Gmail always puts emails from CanPouches in spam.
Slow shipping, wrong flavor, wrong mg.
Slow shipping. Sent a random flavor and noted in the package that they were out of the one I ordered. They also send the wrong dosage (6mg instead of the 3 that I ordered). Buy from someone else.
Don’t buy, scammers!
Order took a while to ship, they gave me the wrong product. Tried returning for refund and they didn’t accept my return or give me my money back. Terrible
Good selection
Good selection, quick shipping, not bad bang for your buck definitely ordering again 10/10
Amazing service
Amazing service, been trying to find a good source for nicotine pouches and was not disappointed. Order came within one day of ordering and I couldn’t be happier with the service. Would highly recommend, i will definitely be ordering more when restocked.
They got me my order in 6 days and I…
They got me my order in 6 days and I live in the Yukon… that’s pretty good service.
Kind of pricy then took forever to…
Kind of pricy then took forever to ship. Free shipping at a lower total would be a nice option! The pouches taste good but are a little “gummy” for myself. Will try again possibly!
Reasonable price and fast delivery!
Ordered some pouches on NOV 28 and sent…
Ordered some pouches on NOV 28 and sent an etransfer which was accepted into their account.
I've sent 2 emails with no reply's. Zero confirmation and zero information on shipping.
Now updating 2023-12-15. I still have not received as much as a confirmation, just a reply on my negative review.
Waste of money

Reply from Canada Pouches Inc.

Reply from Canada Pouches Inc.
It arrived without a hitch
Great product, finally a solution to Canada gov’ts inane interference.
Delivered to my door
Delivered to my door. Affordable. Great taste and flavour last long. I honestly couldn’t ask for a better product
Great service and fast shipping
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






