Product and staff were great. Only complaint was lack of clarity during the booking process in regards to the "Northern Surcharge". Was not made aware of it until the check in process a few days... See more
Company replied
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Product and staff were great. Only complaint was lack of clarity during the booking process in regards to the "Northern Surcharge". Was not made aware of it until the check in process a few days... See more
Company replied
EXCELLENT service and product! Thank you TREVOR! We had a week rental of a DVC (deluxe van camper) for our 50th wedding anniversary. Everything from our first inquiry-rental pickup-checkin/return was... See more
Company replied
We had a great experience with the Check in and Check out. Also the unit was very easy to drive and suited our needs perfectly. We would recommend CanadaDream to anyone who is thinking of renting... See more
Company replied
Seem to nickel and dime over everything. Insurance, toaster, lawn chairs, etc. Can rattled the whole time. I had to fix it ( tighten the door screws myself). Lawn chairs were used and in poor shape. H... See more
Company replied
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
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7406 33 Street, T9E 1J8, Leduc, AB, Canada
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Reply from CanaDream RV - Edmonton
RV came fully equipped with the extras we asked for, kitchen kit, bedding kits, toaster, coffee maker.
RV was clean and everything worked except the coffee maker and they said they would have replaced or re-funded the cost. Pick up and delivery went smoothly
Overall was a fun experience for our family and would rent from them again.

Reply from CanaDream RV - Edmonton
Great staff and great service. The whole booking process makes it very easy to take an RV trip

Reply from CanaDream RV - Edmonton
From start to finish CanaDream we're brilliant! Perfect communication, easy collection and drop off Trevor in Edmonton was brilliant at collection and the Vancouver team were perfect for drop off! The relocation deal was amazing. Thanks again and would definitely recommend!

Reply from CanaDream RV - Edmonton
With my annual trip, Jasleen and staff had it ready to go. Unit clean and working excellent.
Very happy and staff is friendly and efficient during their busy days and keeps me returning yearly.
Shaun

Reply from CanaDream RV - Edmonton
The overall experience was great. The check in staff were very friendly and helpful. The Class C camper we rented was brand new! Everything was spotless, and everything worked properly. The fridge, stove, and heater were excellent. Bathroom was a bit tight, but that was expected. The propane water heater provided ample hot water for showering. Just be aware that the large V8 engine uses lots of gas, so be ready for a shock when filling it up!

Reply from CanaDream RV - Edmonton
Attention was very good from the start, very enjoyable experience. Very clear information on all of the things related to the RV

Reply from CanaDream RV - Edmonton
Great experience ,,,,
The staff on the phone line and in the office was excellent to deal with,,,, courteous and very knowledgeable.
The motor home itself was in great working order, well serviced. It was clean, well stocked and in lovely condition.

Reply from CanaDream RV - Edmonton
I have rented many motorhomes from different companies throughout the years. I enjoyed the campervan, perfect for two people.Easier to drive and park in cities. The only issue I had was with the one burner on the stove not working properly. The other issue I have is with the business. Why do you charge $100 to pick up the motorhome a few hours earlier? To me it doesn't make sense, just an excuse to add another charge.When I dropped off the motorhome I had to wait half an hour to get served even arriving at the schedule time.You should reimburse the $100 I paid.

Reply from CanaDream RV - Edmonton
The service we received during booking, collection and drop off was great. The quality of the RV was excellent and although we had a small issue this didn't detract from our trip. We had to call the support number during our trip and the service on this call was excellent.

Reply from CanaDream RV - Edmonton
- Cancellation Policy -
I was charged 100% of my costs for a cancellation, 10 days prior to my pickup. I paid for the upgrades and it seems crazy to be charged for lawn chairs, cutlery and linen.

Reply from CanaDream RV - Edmonton
Excellent rental again.
Perfect RV for our 6 week cross Canada trip.
The only thing is the RV we rented had marginal support for Android Auto.

Reply from CanaDream RV - Edmonton

Reply from CanaDream RV - Edmonton

Reply from CanaDream RV - Edmonton
Team Canadream! We found ourselves chanting this whenever we saw fellow canadreamers. Experience was overall great. A few mishaps but none we weren't able to overcome. We originally couldn't get the stove lit because the instructions were slightly different than reality but eventually got it going. Propane faulted out the generator for a moment which made us leary of using the water heater but it eventually worked itself out. The RV was clean and handled like a dream. It was perfect for our trip to Banff and Jasper. Plenty of space for the people we had. We opted for the linen package which served us well during our many swims. We couldnt find a dump facility, which caused us to be late for drop off but they didnt charge us for either! Excellent customer service. 10 out of 10!

Reply from CanaDream RV - Edmonton
Was a nice unit and checking in and out was easy. Would rent again.

Reply from CanaDream RV - Edmonton
The truck was brand new (2025) and so was the camper (2024). Both were fantastic and had zero operating issues (other than the gray and black tanks reading much more full than they actually are). The website was easy to use, and check in/out was very straightforward.
My only two issues are 1) that there was a camp chair add-on selected that I didn’t want, and both the website and the staff person at check-in were unable to remove it from the booking. So I paid $16 for a chair I didn’t need or want.
The second was that they had forgotten to turn on the fridge before we picked up the unit so a bunch of our food that we came prepared with spoiled much easier/quicker then it should have.
At checkout I was charged an additional $130 for being 262km over the 1750km I purchased with the plan, which is fair, but I figured they could have at least taken $16 off the charge as I had given them 7 days to figure it out. We also had completely cleaned and drained the unit as a show of good faith even though I paid for the drop and go package. Oh well.
Overall the truck/camper itself was top quality and high performing.

Reply from CanaDream RV - Edmonton
The camper was great. The service even better! Thanks for helping us to have the most wonderful experience!

Reply from CanaDream RV - Edmonton
Everything from pickup to drop off was pretty darn painless. You'd think renting a giant driving apartment would be a pretty tricky process but it went well! And the RV was very well taken care of. I can't think of one thing that wasn't great

Reply from CanaDream RV - Edmonton
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