eTransfers Reviews 

eTransfers provided us top notch service from the airport to our hotel in a clean and safe van. We were able to book easily with staff who communicated well for pick up from the airport as well as the return trip from the hotel. The best part was the LOW PRICE, easily beating out all other options we explored. We will definitely be using them again and will be sharing their service with others traveling from the airport in Cancun.

If I could give you ZERO stars I DEFINITELY would!!! Your company is deceitful to say the LEAST. I booked online for an individual roundtrip transfer for 79.99. Once I arrived and located the agent, he informed me that a car was not available for 2 hours minimum. He instructed me to call and cancel my reservation. He said they could not do it at the counter. So he then brought another company’s agent to me and said they have a car right now for $175. So we went back and forth because at this point I knew I was being scammed. I talked her down to $80 just so I could get to my resort. Your rep kept trying to get her to stop talking to me because I was telling that that this was a scam and I was not paying that. I said to her, “why is he telling you what to do I thought you don’t work for him?” So I paid ($80) cash mind you. She then had me and another couple follow her around the building at this point I thought “am I about to be a victim of human trafficking”! I was so nervous that I texted my family to tell them what was going on and I turned my video on. WELL SHE WALKED US BOTH STRAIGHT TO TWO “eTransfers” CARS THAT WERE WAITING IN THE BACK. See my profile picture of the tag. SMDH. PLEASE ANYONE READING THIS DO NOT USE THIS COMPANY!!!

I highly recommend Etransfers Shuttle. I called them less than 24 hrs for an earlier pickup time due to flight changed. They were super helpful and changed it for me within seconds. They have a distinctive stall right outside of the gate and friendly staff who verified my booking and ID. Then we were directed to the our private shuttle van. On the departure day the driver came on time and we got there about 3 hrs prior to departure time. Overall very smooth and eased our stress as it’s our first time visiting Mexico. I’ll definitely use their service again when I visit Mexico next time!

they canceled w no notice

Service was good. Had to Wait for around 5 minutes for the vehicle.

Very professional and friendly stuff. Great driver and drive safely.

Pick up at the airport was acceptable. Wait time about 15-20 minutes. Drivers excellent. Van was comfortable.
Pickup was late by 19 minutes. Company did not reach out to let us know about the delay. Called service multiple times but never received an accurate time the van would arrive. For $240 We expected excellence. When you have a two hour ride to get back to the airport you need to be notified if your pickup time has been delayed. This kind of service was disappointing.

No comment thank you

ONE OF YOUR ON SITE PERSON AT THE AIRPORT
COULD NOT SPEAK ENGLISH AT ALL .

I SENT A WHATS AP MESSAGE WITH NO RETURN
MESSAGE ?
WAITED ABOUT 1/2 FOR A CAR ?

The shuttle was extremely delayed and results in us waiting over an hour

We had a great experience! Super nice drivers, good communication, right on time.

Excelent Sercice.
Would used again without any hesitation.

The driver was very professional and on time. He went above and beyond with his customer service. Will use again.

I called eTransfers twice while I was staying in Cancun!
Very helpful and nice operator and drivers! And punctual

Angel was great and I had no problems once I made my way through the airport. I only waited about 10 minutes. Communication was a bit unclear since they go by the name e-transfers as well and additional emails with instructions came after I had finished using their service. Too many confusing emails, but the actual service was great.

The shuttle took me to the hotel room from the airport without a long wait even though I was the only person on the shuttle.. Same going back. He was exactly on time for pickup

Booked “premium private transfer” when we arrived were told driver stuck in traffic. Then told we were fifth in line for private shuttle. Then told call customer service finally gave up and had to pay for a different ride

The driver was punctual and pleasant to speak to. The vehicle was clean. The drive to the airport was very safe and had good timing.