In September 2023 I fell foul of this Danish company who took £52.90 for a subscription I did not take out, did not supply any goods, and only offered 50% refund when I complained. Fast forward 6... See more
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The customer service is very helpful ive asked them to cancel my subscription which i did not signed up for, he immediately canceld it and rased my refund process and asked me to leave a positive revi... See more
I apparently subscribed to a subscription without knowing about this. 20.6 a payment of 3 euros and 24.6 a payment of 63.45 euros. The contact mail does not even exist. Please a contact address and I... See more
Company replied
Escalation team is in touch and helping to resolve the issue. Ms. Edith extends her excellent service with regards to my request. Thank you and more power!
4.1
Great
204 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive Costumer Service
The costumer service was very responsive of my inquires. They are easy to transact with and considerate.
February 5, 2025
Unprompted review
Casillas worked hard to resolve an…
Casillas worked hard to resolve an issue that I had. Many thanks 🙏
February 3, 2025
Unprompted review
I had a nice experience with their…
I had a nice experience with their customer service, Marc was particularly nice and able to answer all my requests
January 29, 2025
Unprompted review
Jeremy was helpfull
January 24, 2025
Unprompted review
Once all the unortherized withdrawals…
Once all the unortherized withdrawals are refunded in full I will do a review
January 23, 2025
Unprompted review
Reply from candyclickclub.com
Dear Robyn,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@candyclickclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great job and support!
January 21, 2025
Unprompted review
It didn't take long for me to wait for…
It didn't take long for me to wait for their reply. They really took time to address my issue. Thank you for resolving it.
January 16, 2025
Unprompted review
I didn't want to be a member anymore…
I didn't want to be a member anymore but Daisy helped me with my request
December 13, 2024
Unprompted review
The customer service is very helpful…
The customer service is very helpful ive asked them to cancel my subscription which i did not signed up for, he immediately canceld it and rased my refund process and asked me to leave a positive review,. Hopefully i get my money back which is £39.01 and 1.66 on another date.
January 12, 2025
Unprompted review
Scarlet was very helpful n patient with…
Scarlet was very helpful n patient with me
January 4, 2025
Unprompted review
Clear guidance
December 30, 2024
Unprompted review
The customer service is very helpful…
The customer service is very helpful and professional item are ship very quick I recommend this customer 100%. There is always someone to help on the other end of the phone awesome service
December 4, 2024
Unprompted review
Joined as a new member simple…
Joined as a new member simple application, ordered some items superfast delivery , well pleased with out standing servise 10/10 to the team well done candyclickclub
November 15, 2024
Unprompted review
The company responded rapidly with my…
The company responded rapidly with my request to complete satisfaction. They exceeded my expectations and I would definitely recommend them. Well done people.
November 24, 2023
Unprompted review
The Escalation was helpful to solve the issue. Satisfied
I have some queries
about the membership, the team very helpful and friendly to answer.
Thanks
September 10, 2024
Unprompted review
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