Candytheatre Reviews 36

TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

i ordered 2 bags of 113g takis hot chilli pepper and lime fuego, it had arrived on time but i had received 2 bags of 56g bags. a bit dissatisfied with this. though paying £10 for two small bags plus s... See more

Rated 5 out of 5 stars

Great customer service by the Candy Theatre team! They have an extensive selection of American candy and I received my order on time. Will definitely be ordering again!! Thank you!

Rated 5 out of 5 stars

First delivery arrived very quickly. All the chocolate and candy was excellent, and the bags were bigger than i expected. Will definitely be ordering again

Rated 5 out of 5 stars

Amazing customer service! Very efficient and kind response while ordering and the delivery was super quick!! All the candies were delicious and I’ll definitely be ordering from them very very frequent... See more

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3.5

Average

TrustScore 3.5 out of 5

36 reviews

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Rated 1 out of 5 stars

I wish I could rate this zero stars

I wish I could rate this zero stars. A few days after I ordered from here £7 was randomly taken out of my account by them. After finally receiving my order I discovered that a few products were missing so I decided to contact them twice via website, direct messaged them, commented on their posts and not once did anybody bother responding to me. They could post peoples orders on tik tok and post on insta but couldn’t respond to me? I want my money back and either the missing products get sent to me or i can also get a refund for those. I am so beyond livid with how long i have been ignored for.

November 30, 2021
Rated 2 out of 5 stars

Not great

Took about a week to come, half of the stuff wasn’t in it, tried to get in contact twice and got nothing back. They didn’t refund me either.

August 19, 2021
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Rated 2 out of 5 stars

i got the wrong items

i ordered 2 bags of 113g takis hot chilli pepper and lime fuego, it had arrived on time but i had received 2 bags of 56g bags. a bit dissatisfied with this. though paying £10 for two small bags plus shipping is quite expensive to be honest

July 14, 2021
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Rated 1 out of 5 stars

Unfortunately i bought a mystery box…

Unfortunately i bought a mystery box and it was my biggest regret they sent many single sweets it was ridiculous!!! All the sweets I dislike was sent to me as if it was on purpose they’ve put the bad sweets in mystery boxes they were all so hard and sticky i couldnt even eat my sweets spent £50 and gave it all away! Biggest let down never ordering again!!!!

March 10, 2021

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