Canopy Reviews 

I was having a really difficult time verifying my income, due to outside circumstances that were making it impossible for me to provide the documentation I needed. I got a live agent on the chat who spent an enormous time with my panicked questions and helped me sort everything out correctly and properly. She even said I could call if the agent needed further income information and she'd walk me through the next stage. She did an outstanding job of calming my anxiety, providing practical help in small and manageable steps, and getting me back on track. I honestly would have been completely at sea without Holly, the agent who was so knowledgable, helpful and KIND. I truly appreciate and am grateful for her kindness and patience. They gave me the boost I needed to get back on track. Now here's hoping I'm approved!

Great outcome and easy to fill forms

Asked to be a guarantor, and this site asks for more information than a background check for high-security jobs. And I have to simply trust them with my data. No details on what the landlord sees either. Meanwhile, the details for the landlord are hidden away and list almost nothing. Just their company name which is a shell company. They ask for your employer's details when they already have *full* access to your bank account, which they also ask for via OpenBanking. Details upon details upon details, without any information on their data retention and deletion policies. Dodgy, ignorant, and enabling greedy landlords who cannot fathom to, even while taking a deposit, lose out on a single pound. What value do landlords exactly add if they're not even willing to take on the tiniest amount of risk? Meanwhile, Canopy here just cruises along making things better for landlords not renters.

Acceptable

The process is easy all the time, guided by the Landlord in the process, and attending to my request when needed. Open to improving the flat to fit my family's needs fully

Nice experience

Made a complicated process very easy and seamless .

It’s so easy to do

Great job
Nice and easy work thank u
For helping

All good but a slight pain as I was self employed but the online chat assistant helped me out quickly

Easy to navigate. Clear instructions. Simple to use.

This application took me a couple of days to complete. Excellent customer service from HOLLY. She was polite, efficient and very helpful. Grateful to have had her help

Very polite staff , very informative about the properties they let .

The only company that can't verify your income after sending them your most recent tax return, 3 months bank statements, a letter from your accountant, your formal financial statements and many more things. It just made me waste 6 days

I’m Satisfied

So far, so good a process

They provided what I paid for and maintained the apartment so well.