canvas-store.co.uk Reviews 

392
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, finding them reasonably priced and excellent value. Many people highlight the prompt and efficient delivery, with items often arriving quickly and securely packaged. The customer service is frequently described as amazing, with staff being helpful and quick to resolve issues. However, some customers also noted concerns regarding packaging, with instances of items arriving damaged or boxes broken during transport. A few other people felt that delivery information was sometimes lacking, leading to frustration about estimated arrival times, and some experienced slower delivery.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the good quality of canvases... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the good quality canvases, which are... See more

Price

Users describe positive interactions with price, frequently highlighting good, reasonable, and competitive... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as brilliant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little worried that the packaging was not good enough and that one of the corners on all 4 canvases might have been damaged in transit. Once opened and given a further coat of gesso, it turned... See more

Rated 4 out of 5 stars

great..delivered on time....box...always need to be checked ...to make sure all canvas are in good condition....

Rated 4 out of 5 stars

Good quality canvases at a reasonable price. Delivered safely and in good time. I will use them again.

Company replied


Company details

  1. Art Supply Store

Written by the company

At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(392)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Great service

Great service

February 5, 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hello,

Thank you so much for a great review!

Best Wishes,
Customer Care

Advertisement
Rated 5 out of 5 stars

Excellent quality canvases

Excellent quality canvases, well packed and friendly help with queries. Very good value for money. I wouldn’t go anywhere else.

February 3, 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jan,

Thank you so much for a great review!

Best Wishes,
Customer Care

Advertisement
Rated 1 out of 5 stars

My order was cancelled.

December 19, 2025
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Phillip,

Thank you for your review.

We are so sorry that your order was cancelled.

Unfortunately, not all of our suppliers/couriers are able to delivery to Northern Ireland.

We apologise for the inconveince.

Best WIshes,
Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look