Capital.com is an excellent helpful and approachable company. As soon as I joined the platform I was phoned and welcomed informed help was available. Message on a sunday evening expecting a reply over... See more
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I've joined Capital.com through TradingView which has a great integration with it. It offers configurable leverage that allows you to chose your level of risk. Has deep analysis documentation and... See more
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My millionth time here out of gratitude and gratefulness. Since day 1 the most supportive and helpful broker in the game. Whether you may have an issue with withdrawals, deposits, slippage or whatever... See more
Company replied
Very fast, very kind, and extremely professional. She demonstrated a level of support that truly reflects the standards of Capital.com. I believe anyone who receives her assistance will be satisfi... See more
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Company details
About Capital.com
Written by the company
Capital.com is one of the fastest-growing brokers in the industry,¹ with total client trading volumes surpassing $1.7 trillion in 2024.
We exist to help traders make better decisions, by giving them the tools and resources they need to trade with confidence. It’s a mission that’s won us² multiple awards from leading industry authorities, including:
BrokerChooser (Annual Awards, 2026) – ‘Best CFD broker’
ForexBrokers.com (Annual Awards, 2025) – Best in class for ‘Commissions and fees’, ‘Ease of use’, ‘TradingView’, ‘Crypto trading’*
TradingView (Annual Awards, 2025) – ‘Best Forex and CFD Broker in Middle East’
Good Money Guide – ‘Best Trading Account’
2024 Online Money Awards – ‘Best Overall Trading Platform’
You can trade on more than 3,000 world-renowned markets with us, including commodities, indices, shares, cryptocurrencies,* and forex pairs.
We’re regulated by the Financial Conduct Authority, Securities Commission of The Bahamas, Cyprus Securities and Exchange Commission, Australian Securities and Investments Commission, and Securities and Commodities Authority.
*We don’t offer cryptocurrency trading in the UK.
More reasons why traders love Capital.com
✔️ User-friendly platform and mobile app
✔️ 24/7 client support
✔️ Fee-free deposits & withdrawals
✔️ Fast 0.014-second execution*
✔️ One-tap trading
✔️ Unlimited watchlists
*0.014 seconds average execution speed (internal server data, Jan–Oct 2025)
VISIT CAPITAL.COM
Any questions? Get in touch with our friendly team around the clock via live chat, WhatsApp, or by emailing support@capital.com.
¹We were named ‘Fastest Growing Broker’ by ForexBrokers.com (Annual Awards, 2023)
²As a Group
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Depending on the company, between 62% - 81.31% of retail investor accounts lose money when trading CFDs with Capital.com Group. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
What the industry says about us¹
Written by the company
- ¹Information presented relates to Capital Com Group.
Contact info
London, United Kingdom
- +44 20 3769 7777
- support@capital.com
- capital.com
4.6
Excellent
14K reviews
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I found Samual to be very pleasant and…
I found Samual to be very pleasant and helpfull.He answard all of my questions in a non conesending manner.And i look forward to further conversations with him.
April 6, 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for the kind words! We're glad to hear that Samuel was pleasant and helpful, and that all questions were answered clearly and respectfully. We’ll be sure to pass along the feedback, and we look forward to assisting again in the future.
Regards
I'm very new in the capital.com platform and my first difficulty i had, I used the live chat and with the immediate help that I got from Martin I resolved my problem. Very fast response and help.
In my first problem I had in the capital.com, I received a very fast help from them specifically Martin. Very good communication and very helpful. Thank you
April 6, 2026
Unprompted review
Reply from Capital.com
Hello,
It's fantastic to know that you received quick and helpful assistance from our live chat! Martin will be thrilled to hear your kind words. We appreciate your feedback and are here to support you on your journey with us!
Regards
Very good assistance
April 6, 2026
Unprompted review
Reply from Capital.com
Hello,
It’s great to hear you had such a positive experience with our support!
Regards
Thank you mr adham
April 6, 2026
Unprompted review
Reply from Capital.com
Hello,
We appreciate your kind words and are glad to hear your positive experience!
Regards
It’s really the best experience ever
It’s really the best experience ever: the best record time answers, resolutions, and assistance 24h, everything that Investors want, in one place! Thank You Capital.com!
April 6, 2026
Unprompted review
Reply from Capital.com
Hello,
We’re grateful for your enthusiastic feedback and are delighted to know you had such a wonderful experience with our app! Your recognition of our quick responses, resolutions, and 24-hour assistance means a lot to us. It’s our goal to provide everything that traders need in one place.
Thank you for choosing Capital.com!
Regards
Reply from Capital.com
Hello,
We appreciate your awesome feedback and are delighted you enjoy it!
Regards
steal money from your account
update.
they solve the issue
they could cut money from your account without prior notification or send monthly statments by mail!
scammers
if you have time to reply for me her to show that u r decent!
better use this time to reply for my ticket at your custumer support and solve my money issue!!!
April 4, 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for your review. If there's anything we can improve about our platform please let us know at helpdesk@capital.com
All the best,
Capital.com
Excellent service from the agents
Excellent service from the agents, especially Mohammed and viktor
April 3, 2026
Unprompted review
Reply from Capital.com
Hello,
We appreciate your wonderful feedback on our agents’ service! It's fantastic to hear that Mohammed and Viktor made a positive impression on you. Their dedication truly reflects our commitment to providing excellent support.
Thank you for taking the time to share your experience with us!
Regards
Just wanna say what an incredible team…
Just wanna say what an incredible team they got especially katrin and anthony helped me out alot today cant thank them enough!!! would 100% recommend this app and their customer service is amazing!
April 2, 2026
Unprompted review
Reply from Capital.com
Hello,
We’re so glad to hear that Katrin and Anthony provided you with such exceptional support! Your recommendation means a lot to us, and we truly appreciate your positive feedback about our team.
Regards
Excellent brokerage
As someone who worked for brokerages, you won't find more professional than this. Brilliant support.
April 2, 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear your positive feedback about our professional support team! We strive to provide the best service possible, and it's rewarding to know that our efforts are recognized. If you ever need assistance in the future, please don’t hesitate to reach out.
Regards
The response from Thomas at Capital.com…
The response from Thomas at Capital.com was quick and we managed to resolve the issue / confusion we had on a minor technical issue so many thanks for that!
April 2, 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear that Thomas was able to assist you quickly and that you found a resolution to your technical matter. Your gratitude means a lot to us! We’re here to help whenever you need assistance.
Regards
Amazing and fast customer service.
April 1, 2026
Unprompted review
Reply from Capital.com
Hello,
We genuinely appreciate your kind words about our customer service!
Regards
Capital.com is one of the worst brokers…
Capital.com is one of the worst brokers I have ever used. I faced serious issues withdrawing my own money back to the same bank account I originally deposited from, which is completely unacceptable for a regulated platform.
Customer support is extremely slow, often taking around 12 hours to respond, which is far from professional—especially when dealing with urgent financial matters.
The spreads are unusually wide compared to other brokers, making trading significantly more expensive. On top of that, execution is slow, which directly impacts trade performance, particularly in volatile markets.
Trading with larger position sizes becomes even more problematic, as the combination of wide spreads and poor execution leads to increased losses.
Based on my experience, I strongly do not recommend using this broker.
April 2, 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for taking the time to rate us.
We’re sorry to hear that your experience with our customer support did not fully meet your expectations. Your feedback is important to us and helps us improve our service.
As a regulated trading platform, we must adhere to strict transaction processing regulations to protect customer funds. This includes account holder verification.
Please note that market spreads are dynamic and can widen or narrow depending on volatility and liquidity conditions, including during extended trading hours.
If you have any further questions or concerns, please contact us at helpdesk@capital.com and our team will be happy to review your case in detail.
Regards.
Support was very helpful when i had…
Support was very helpful when i had issue with my deposit not showing. They found it quickly and explained it was bank delay on my side
April 2, 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear that support was able to assist you effectively with your deposit issue! We appreciate you sharing this feedback, and we're glad you received a clear explanation of the situation. If you have any more questions or need further assistance, please don't hesitate to reach out.
Regards
Not in account, not refunded, and i lost money
I had the account and sent money to it on March 5th, and the money was deposited in less than three hours. The next day I sent money again, and I still haven't received it in the account. I lost $1500 in the stock market because this money hasn't arrived and keep not arriving as of today, April 1st, 2026—more than 25 days. I haven't received a refund, and it's not in my account. Nobody answers my messages; they keep asking me to explain what's happening. There's no one to talk to.
April 1, 2026
Unprompted review
Reply from Capital.com
Hello, thank you for taking the time to rate us.
We can see that you have contacted our customer support team, and your inquiry is currently being looked into.
If there are any further questions, please feel free to reach out to us directly at helpdesk@capital.com.
Best regards, Capital.com
Great service
Great service , helped me out with my account issue quickly
April 1, 2026
Unprompted review
Reply from Capital.com
Hello,
We appreciate your kind words about our service and are delighted to know we could assist you promptly with your account issue! Your satisfaction is important to us, and we’re here to help whenever you need it.
Regards
Reply from Capital.com
Hello,
We're glad you're enjoying the app and appreciate your kind words about our support and payment reliability! It's wonderful to hear that our efforts are making a positive impact. If you ever need assistance or have suggestions, feel free to reach out.
Regards
Reply from Capital.com
Hello,
We're glad to hear you found the withdrawal process quick! Your feedback is truly appreciated, and it motivates us to continue providing a seamless experience.
Regards
very quick and good service
Vladimir understood the problem and explained everything very clearly.
April 1, 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for your wonderful feedback! We're glad to hear that Vladimir provided clear explanations and efficient service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Regards
It's one of the best platforms in terms…
It's one of the best platforms in terms of withdrawals, deposits, order execution speed, and a very helpful support team, Thank you, Milen, for your help.
March 31, 2026
Unprompted review
Reply from Capital.com
Hello,
We appreciate your positive feedback highlighting our platform’s features and the support you received! It's wonderful to know that our services and team have made such a positive impact on your experience.
Regards
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