Captain Cooks Casino Reviews 

5,451
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Been playing online with this Casino for 2 years plus.....there never was a issue depositing/withdrawing from my account.Until 2 1/2 weeks ago,they said no longer can send e-transfer to my e-mail,back... See more

Company replied

Rated 5 out of 5 stars

always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more

Company replied

Rated 5 out of 5 stars

Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more

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Rated 5 out of 5 stars

Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

About Captain Cooks Casino

Written by the company

CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(5,451)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

always a pleasure playing all my…

always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager to help out in anyway they can. thank-you to the entire staff and personal of Captian Cooks Casino for all the wonderful moments that i have had playing, winning, and losing. lol

June 10, 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you're enjoying your favorite games with us! We hope you continue to have a great time.

Rated 5 out of 5 stars

How fun it is and convenient

I like cooking to captain

June 9, 2026
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Reply from Captain Cooks Casino

We're glad you're enjoying your time with Captain Cooks Casino! We hope you continue to have fun.

Rated 5 out of 5 stars
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Reply from Captain Cooks Casino

We're glad you had fun even though you didn't win this time. We hope you'll have better luck next time!

Rated 5 out of 5 stars

Excellent work

Fast and trust

June 8, 2026
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Reply from Captain Cooks Casino

We're happy to hear you find our service fast and trustworthy! We strive to provide the best experience for our players.

Rated 1 out of 5 stars

the VIP points they offer are offered…

the VIP points they offer are offered are not what they seem... I deposited money and earned almost 200$ of VIP points and they will not let me cash it in to use on their site.This is their reply:

"In the event that the casino deems a player to have misused a casino account for the exploitation of promotional offers, without ever demonstrating any degree of risk with personal funds or serious intention to play, the redemption of all such promotional offers, including but not limited to signup bonuses, will be suspended until such times as the player demonstrates a playing history whereby a risk of personal funds is periodically demonstrated at the casino."

May 27, 2026
Unprompted review
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Reply from Captain Cooks Casino

Thank you for taking the time to share your feedback. We can't go into account details here, but our standards around loyalty rewards and play activity are applied consistently across the board. For a closer look at your situation, please reach out to our team directly at support@crhelpdesk.com, they're available 24/7 and happy to help.

Rated 5 out of 5 stars

best casino

fun games,high pay out always got my winnings when they were approved

June 7, 2026
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Reply from Captain Cooks Casino

We're glad to hear you're enjoying our games and payouts! We hope you continue to have fun and win big.

Rated 5 out of 5 stars

Great communication

Great communication, straightforward process

June 7, 2026
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Reply from Captain Cooks Casino

We appreciate your feedback! We aim to keep our processes as straightforward as possible for our players.

Rated 4 out of 5 stars

Super games

Super games. Thank you

June 5, 2026
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Reply from Captain Cooks Casino

We're happy to hear you're enjoying our games! Thank you for choosing Captain Cooks Casino.

Rated 5 out of 5 stars

Funds outta nowhere

I was completely joked when I received 25 bonus bucks to play! Thank you.

June 5, 2026
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Reply from Captain Cooks Casino

We're glad you were pleasantly surprised! We hope you continue to enjoy your time with Captain Cooks Casino.

Rated 5 out of 5 stars

Great customer service

Great customer service

June 5, 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you enjoyed our customer service! We strive to provide the best experience for our players.

Rated 5 out of 5 stars

Great app.

Great app.. enjoy playing

June 4, 2026
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Reply from Captain Cooks Casino

We're glad you're enjoying our app and having fun playing. Keep spinning and winning!

Rated 5 out of 5 stars

10/10 best ever

June 5, 2026
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Reply from Captain Cooks Casino

Wow, a 10/10 rating! We're thrilled to hear you're having the best experience at Captain Cooks Casino.

Rated 5 out of 5 stars

MOST DEFINITELY RECOMMEND SPINNING ON CAPTAIN COOKS

MOST DEFINITELY RECOMMEND SPINNING ON CAPTAIN COOKS CASINO AS THEY'RE THE FIRST CASINO IVE PLAYED ONLINE AND ACTUALLY WON REAL MONEY WITHOUT ANY B.S !!! JUST TO BE ABLE TO WIN A GOOD AMOUNT HERE AND THERE BUT THEN I THINK GO HIGH OR GO HOME SO I BET HIGH AND THERE IT GOES STILL KEEPING THE POSITIVE VIBE AND LEAST EXPECTING BUT HOPING YA GOTTA LOVE EM CASINO REWARDS THOUGH I DIDNT BELIEVE TO CHECK THEM UNTIL ABOUT 6 MONTHS AGO NOW I CHECK EM EVERYDAY YUP 25 FREE SPINS CAN REALLY PAY OFF THANK YOU CAPTAIN COOKS IM JUST WAITING FOR YOU TO VERIFY MY LEGIT INFO AND MY 2G WILL BE PUT TO MUCH NEEDED USE THX 4 KEEPING IT REAL WHEN NO ONE ELSE DID 👊🏽💯❣️ IM SPINNY 4 CAPTAIN COOKS LOVE ME JEB 1976❣️💯👊🏽

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawing process is a painful waiting game

If youre looking for a fast withdraw this is not the place. They hold for 48hrs then release BUT only on a business day . I withdrew on a wednesday afternoon 4pm (NZ time) and it never got released to my bank till Monday 1pm my time. They also leave it there for you too hopefully use right up to they process it. Such good games but a horror on waiting for a withdraw.

May 6, 2026
Unprompted review
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Reply from Captain Cooks Casino

Thank you for sharing your thoughts and for sticking with us through the wait. Payouts pass through a secure handling window and clear on banking business days, which can stretch a weekend further than anyone would like. The good news is our team can look at your chosen payout option and suggest the quickest route for next time. Drop them a line at support@crhelpdesk.com and may your next withdrawal arrive before the kettle boils .

Rated 1 out of 5 stars

caino thieves

this is my complaint regard this casino and all they other ones on there platform meaning ,zodiac,casino,yukon,quatro and so on,so let me bigging,by saying we should be able to get our money right away when we collect we shouldnt have to wait 3 days to receive our money ,but they say we have to wait to get our money for securaty reason,personaly that is total BS.. that is just a way for you to spend your money back so you can lose it all like me,i won 700 hundred at captain cooks casino on the same day i won 600.hundred at yukon gold on the same day,well of course i have to wait 3 days to get my money so stupid me thinking i will win if i keep playing with the money i won,but noway they took it all again from me ,they are a bunch of thieves as far as i am concern,do not spend your winings back because you will loose it all,its all program to loose,so thats my advise to you guys,watch this they are going to answer me by saying we understand your frustration,they dont understand because there not loosing there money there taking our money and getting rich doing it.

June 2, 2026
Unprompted review
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Reply from Captain Cooks Casino

Thank you for sharing your thoughts. Payout requests are handled through secure processing windows to keep every transfer protected, and the turnaround can vary depending on the chosen payment method. Outcomes on our games are independent each round, generated at the moment of play, and our titles carry market-leading win rates across the network. If you'd like a closer look at your recent sessions or guidance on the fastest cash-out option for you, our 24/7 player support team is ready to help at support@crhelpdesk.com .

Rated 5 out of 5 stars

Cool stuff

Cool stuff
H

May 31, 2026
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Reply from Captain Cooks Casino

We're thrilled you're enjoying our offerings! Keep playing and have fun.

Rated 5 out of 5 stars

Great service

Polite and friendly fast and efficient

May 31, 2026
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Reply from Captain Cooks Casino

We're glad to hear you found our service polite, friendly, and efficient. We aim to provide the best experience for our players.

Rated 5 out of 5 stars

Great service

May 30, 2026
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Reply from Captain Cooks Casino

Thank you for your positive feedback! We're committed to providing great service to all our players.

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