Been playing online with this Casino for 2 years plus.....there never was a issue depositing/withdrawing from my account.Until 2 1/2 weeks ago,they said no longer can send e-transfer to my e-mail,back... See more
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always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more
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Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more
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Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more
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About Captain Cooks Casino
Written by the company
CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
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4.4
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5K reviews
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Well I’m done with captain cooks
Well I’m done with captain cooks. Finishing my last deposit then going elsewhere. I have found cc went downhill from not being able to win like I used to, slow withdrawal times (it says 48 hours but it’s ALWAYS longer that it just sits there for another day or two), support are just robots that transfer you to another robot that just gives automatic replies with no option to actually have a conversation. But the BIGGEST most frustrating reason and the last straw is if you play here get ready to continually close and re open the app it is CONSTANTLY freezing and lagging and I mean constantly. I deposited over an hour ago and I have had to close and re open over 20 times it is a very unenjoyable experience that you can’t play without it freezing or giving an error message. Yes I have cleared all cookies and temporary files yes I have deleted the app and re installed yes I have turned off wifi and used data for maximum internet connection to no avail. No fun!! I’m so frustrated and that’s no fun! They always have the same answer that we need to fix settings on our end but after jumping through all the technical hoops, still the same. Taking my money elsewhere.
May 26, 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your review. Our support team would in fact like to help you troubleshoot why the app is crashing. Please get in touch here: support@crhelpdesk.com
Reply from Captain Cooks Casino
We're glad you're enjoying our bonus offers! Keep an eye out for more exciting promotions.
Free spins reward bonus thank you
May 21, 2026
Reply from Captain Cooks Casino
Thanks so much for the review!
Free spins from Rewards Riches are a great little perk, and logging in daily keeps them rolling. Wishing you plenty more lucky streaks ahead. 🎰
Reply from Captain Cooks Casino
We're delighted to hear you had a great experience with our customer service. We strive to provide the best support to our players.
Reply from Captain Cooks Casino
Thank you for your kind words! We're here to provide the best service possible.
Reply from Captain Cooks Casino
We love surprising our players with extra credits! Keep playing and enjoy your gaming experience at Captain Cooks Casino.
I haven never received my prize of a…
I haven never received my prize of a gold bar Luxury car or a jackpot win even though have stated that I'm a winner
May 19, 2026
Reply from Captain Cooks Casino
We're glad to hear you've won a prize! Please ensure you've met all the necessary requirements to claim it.
Reply from Captain Cooks Casino
We're thrilled to hear you're enjoying your time at Captain Cooks Casino and finding our chat support helpful. Thanks for the positive feedback!
Awsome great good luck everyone.
May 18, 2026
Reply from Captain Cooks Casino
Thank you so much for the kind words and good vibes! Wishing you plenty of luck and exciting wins ahead. If you ever need a hand with anything, our team is just an email away at support@crhelpdesk.com. Enjoy the games!
i never win to this game only deposit i…
i never win to this game only deposit i lost more 300 us dollar still i didnt win
May 18, 2026
Reply from Captain Cooks Casino
Thank you for sharing your thoughts. Luck can shift from one session to the next, and our games are independent each spin with market-leading win rates backed by our Highest Win Rate Guarantee. Exploring the "hot" games marked with the fire icon can be a fun place to start. For tailored guidance, our friendly team is available 24/7 at support@crhelpdesk.com. Wishing you better luck ahead.
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to be the best website for our valued players like you.
So good will keep you on
May 16, 2026
Reply from Captain Cooks Casino
We're thrilled to hear that you're enjoying your experience with us! We look forward to keeping you on board at Captain Cooks Casino.
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide good service at Captain Cooks Casino.
You all very professional and nice
May 11, 2026
Reply from Captain Cooks Casino
We're glad to hear that you find our team professional and nice! We aim to provide the best service at Captain Cooks Casino.
Customer Service Brilliant
Customer Service Brilliant
Able to contact and immediate response available 24/7
May 11, 2026
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide brilliant service at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're glad to hear that we made your day! We aim to make every player feel appreciated at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're thrilled to hear that you're amazed with our service! Thank you for playing at Captain Cooks Casino.
You are the best
May 9, 2026
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to be the best for our valued players like you.
Reply from Captain Cooks Casino
We're glad to hear that you're consistently satisfied with our service! We aim to keep the standards high at Captain Cooks Casino.
Id problems
Id problems. If you’re from Ontario you’ll have an issue with uploading your id to have a withdrawal approved. The site insists that there is a date issued appearing on the id. Ontario doesn’t put a date issued on a driver’s licence. The date of expiration should confirm that the driver’s licence is valid. Having to then upload a passport is the only work around. If you’re licensed to offer gaming in Ontario maybe you could update your policies to reflect what are the government policies in the jurisdiction rather than having customers jump through hoops to comply. Once the hoop jumping is complete there’s still a long wait period to receive funds. Enough of your excuses that you have to ensure security of the funds transfer process. Do the numerous other sites that process withdrawals with hours rather than days send their funds out without regard to secure transfers? I think not.
May 8, 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your feedback. If you are paying from Ontario, you will need to comply with the relevant regulations and this will involve having up to date identification. This applies to all casinos that follow the licensing rules.
If you having issues, please contact our 24/7 support team who will be able to assist you and help you get your winnings.
Best of luck at the casino.
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