Captiv8 Cleaning Ltd Reviews 24

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Had a deep clean and carpets done at my home. Ladies that came were very professional and lovely! My home was gleaming from top to bottom!! They then did my carpets which were amazing! They smelt simp... See more

Rated 5 out of 5 stars

I have been using Captiv8 Cleaning for a bi-weekly domestic clean for several months and have continuously been very happy with their work. Amie and Christina are our dream team - punctual, reliable,... See more

Rated 1 out of 5 stars

Had two women round.. sorry I can’t remember their names. They were both quite aggressive and my elderly nan found them intimidating they were like a couple of bullies, very unprofessional . Safe to s... See more

Company replied

Rated 5 out of 5 stars

I came across this company by chance and very glad I did. I have a weekly clean but not on the same day each week. Regardless Job is responsive and always accommodating and he always manages to provid... See more

Company details

  1. Cleaning Service

Written by the company

We are Captiv8 Cleaning Ltd, a reputable family-run business that provides professional cleaning services to home and business owners in Staines-Upon-Thames and the surrounding areas. Each of our meticulous cleaners come fully equipped, insured and backed by our 100% satisfaction guarantee.


Contact info

4.0

Great

TrustScore 4 out of 5

24 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Simply Amazing

Had a deep clean and carpets done at my home. Ladies that came were very professional and lovely! My home was gleaming from top to bottom!! They then did my carpets which were amazing! They smelt simply wonderful! 100% would use Captiv8 again! Thank you.

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Very Unprofessional

Had two women round.. sorry I can’t remember their names. They were both quite aggressive and my elderly nan found them intimidating they were like a couple of bullies, very unprofessional . Safe to say we won’t be using them again.

June 1, 2025
Unprompted review
Captiv8 Cleaning Ltd logo

Reply from Captiv8 Cleaning Ltd

Hi Laney. We do not have a record of your name nor any record of any private cleaning jobs on the 1st June, as we were closed for business on that day. If you are able to provide me your details and address or any information which we can cross reference I will of course be more than happy to look into this for you? Many Thanks, Jon @ Captiv8 Cleaning

Rated 5 out of 5 stars

Amazing

Amazing ! So professional and really well cleaned, very trustworthy, I would totally use again and again.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Amazing service and Jon is very helpful in terms of being good customer service provider.
I had Josie, who came to do the cleaning and she did a very good job. 100 percent recommendable.

March 14, 2024
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Rated 5 out of 5 stars

I came across this company by chance…

I came across this company by chance and very glad I did. I have a weekly clean but not on the same day each week. Regardless Job is responsive and always accommodating and he always manages to provide cleaners for me. The standard of cleaning is excellent and the cleaners are always courteous and friendly. Great company, great service at a great price.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service.

Chrissie & Zoe did a fantastic job deep cleaning my house.

Everything clean and sparkly.

Lovely ladies!

October 23, 2023
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Rated 5 out of 5 stars

Exceeding-expectations

Exceeding-expectations

Excellent Service from start to finish. Arrived promptly, friendly courteous team and competitive rates . l highly recommend Captiv8 Cleaning Ltd .

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have had reliable and efficient service from Captiv8 Cleaning, who are also always prompt to respond to any communication. Highly recommend.

August 11, 2023
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Rated 5 out of 5 stars

Super cleaning company with wonderful staff

I have been using Captiv8 Cleaning for a bi-weekly domestic clean for several months and have continuously been very happy with their work. Amie and Christina are our dream team - punctual, reliable, hard working and always do a fantastic job. They are friendly and lovely people, too. I am really glad I found this company and would happily recommend them to anyone look for help with their property.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Work well done

The cleaner that perform cleaning works weekly at this home, has a very professional attitude, also good communication skills, and the residents are absolutely happy with the appearance clean and tidy after the job done. Cleaner name: Josephine (Josie).

June 2, 2023
Unprompted review
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