Time For You .Cleaning Reviews 832

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to prompt communication and effective service delivery. However, some customers also noted issues with customer service and contact. A few people reported dissatisfaction with the company's response to concerns, particularly regarding damages, feeling that their issues were not adequately addressed or that communication was lacking. Some also experienced unreliability with cleaners, including missed appointments or inconsistent service, which led to frustration and a perception of disrespect for their time.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and professionalism of... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and efficient... See more

Customer communications

People report ambiguous experiences with contact. While some customers praise prompt email and phone call... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellant customer service from first contact by phone.Home visit next day,nice pleasant young man,explain everything about the set up of cleaning my house,costs,start date and everything else. Very... See more

Company replied

Rated 5 out of 5 stars

Have never employed anyone to provide house cleaning services so have no comparison. However, initial meeting was informative and helpful. Contact was made by possible cleaner who will come next wee... See more

Company replied

Rated 5 out of 5 stars

Just an exceptional service. My account managers, Tish and Jack, are incredibly customer orientated and you can see that this profession is their passion. Communication is fantastic and they have high... See more

Company replied

Rated 5 out of 5 stars

The Company was very helpful when John came to see us explaining everything so we understood everything involved with hiring a cleaner from them. Our cleaner came today and was very good a very nice... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

832 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Jenifer is amazing!

We work with Jenifer and she does amazing job every time. She is always on time, and informs us in advance if she needs to make a change. She is always kind, respectful, and detail oriented. We are glad to find her!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Pauline was very thorough and helpful

Pauline was very thorough and helpful, made a great job of the kitchen floor !!
She is very concionous and does a really good job!

May 12, 2026
Time For You .Cleaning logo

Reply from Time For You .Cleaning

Dear Mr Turnbull

Thank you so much for your lovely review! We’re delighted to hear that Pauline did such a thorough job and that you were so pleased with the kitchen floor.

Pauline is incredibly conscientious and always takes great pride in her work, so your kind comments will mean a lot to her.

Thank you for choosing Time For You Fife!

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

The Company was very helpful when John…

The Company was very helpful when John came to see us explaining everything so we understood everything involved with hiring a cleaner from them.
Our cleaner came today and was very good a very nice young lady.

May 6, 2026
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Reply from Time For You .Cleaning

Hi Linda

Thank you so much for your lovely review. We’re delighted to hear that John was able to explain everything clearly and help you feel comfortable with the process of hiring a cleaner through Time For You Taunton.

It’s also wonderful to know that you were pleased with your cleaner and had such a positive first visit.

We really appreciate your feedback and thank you for choosing us.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

SO FAR EVERYTHING HAS GONE WELL,J.&A.

So far everything has gone well
Owen was first class with information and was able to answer all queries.

May 6, 2026
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Reply from Time For You .Cleaning

Hi Joyce

Thank you for your lovely review.

We’re so pleased to hear that everything has gone well so far and that Owen was able to provide first class information and answer all of your queries.

Delivering helpful and professional service is very important to us. We really appreciate your feedback and thank you for choosing Time For You Newcastle.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Very professional,well manherd and…

Very professional,well manherd and punctual looking forward to her next visit. Will recommend your company to anyone. Thanks

May 4, 2026
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Reply from Time For You .Cleaning

Hi James

Thank you so much for your wonderful review.

We’re delighted to hear that you found the service professional, punctual and well mannered. It’s great to know you’re looking forward to the next visit, and we really appreciate your recommendation to others.

Thank you for choosing Time For You Leeds West and I will be sure to pass on your kinds words to Chloe and the team.

Suzanne
Time For You Customer Services

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Rated 5 out of 5 stars

Helpful, Professional


Helpful, professional introduction.

May 5, 2026
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Reply from Time For You .Cleaning

Hello

Thank you for your lovely review. We’re so pleased to hear that you found the introduction helpful and professional.

Providing a friendly and supportive service from the very beginning is really important to us. We truly appreciate your feedback and thank you for choosing Time For You Belfast.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Great job

Great job, very polite, punctual and trustworthy

May 6, 2026
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Reply from Time For You .Cleaning

Hi Warren

Thank you so much for your lovely review. We really appreciate your kind words and will be sure to pass them onto Andrea and the team at Time For You Bexley.

It’s wonderful to hear that you were happy with the service and found everything professional, punctual and trustworthy.

Feedback like this means a lot to us and to our cleaners. Thank you again for choosing Time For You Bexley.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Punctual, friendly and efficient

Punctual, friendly efficient. Very impressed so far, hopefully the cleaner will be as good.

May 7, 2026
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Reply from Time For You .Cleaning

Hi Phil

Thank you so much for your lovely review.

We're delighted to hear you've been impressed with the punctual, friendly and efficient service so far.

We’ll be sure to pass your kind comments on, and we’re confident your cleaner will continue to provide an excellent service for you.

Thanks again for choosing Time For You South!

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Reliable service

Excellant customer service from first contact by phone.Home visit next day,nice pleasant young man,explain everything about the set up of cleaning my house,costs,start date and everything else.
Very impressed and a local family buisness.

May 6, 2026
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Reply from Time For You .Cleaning

Dear Linda

Thank you for your lovely review and kind words about Nathan and the Rainham local office team. We’re delighted to hear that you were impressed with the service from your very first contact with us.

It’s great to know that everything was clearly explained during the home visit and that the process felt straightforward and reassuring. Providing reliable service and excellent customer care is very important to us, so your feedback means a great deal.

Thank you again for choosing our local family business, we truly appreciate your support.

Suzanne
Time For You Customer Services

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Rated 5 out of 5 stars

Freddie visited us at home after we…

Freddie visited us at home after we enquired about cleaning service. He explained really well what his company do. He is very polite and very friendly to us.
He made us feel at ease. At first I was wondering why he wanted to see us. He reassured us to find a cleaner that matches our needs. And we are very happy for the young lady he sent us to clean our home. He is transparent in his dealing with us. He is a good communicator - explains everything in detail that we don't need to ask many questions.
It is just brilliant service. He answers quickly to my messages. So far we had two ladies who came to clean as the other went on holiday. I was notified beforehand and given the name of the lady who's going to come and the contact number.
I would not hesitate to recommend this company to my friends if they're looking for cleaning services.
I am just very grateful that it is this company that responded to my request for a cleaner.

April 1, 2026
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Reply from Time For You .Cleaning

Dear Anebolyn

Thank you so much for taking the time to leave such a thoughtful and detailed review. Freddie and the Leatherhead local office team will be delighted to hear how happy you have been with the service provided.

We understand that inviting someone into your home is a big decision, so it’s wonderful to know that Freddie made you feel comfortable, fully informed, and reassured throughout the process. Providing a personalised and transparent service is very important to us, and we’re so pleased that both cleaners have met your expectations.

Your kind comments about communication, reliability, and support mean a great deal to us. Thank you also for recommending us to others, that truly is the biggest compliment we could receive. We look forward to continuing to support you and your home cleaning needs.

Do reach out if there is anything I can do to help

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Jason understood what we require and…

Jason understood what we require and understood that we may need to make a few changes to hat is needed once Diane starts with us

May 5, 2026
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Reply from Time For You .Cleaning

Dear Angela

Thank you for your lovely review. Jason and the Ascot local office team will be so pleased to hear that you felt listened to and understood throughout the process.

We know that requirements can change as things get started, so we always aim to be as flexible and supportive as possible.

We hope Diane settles in well and look forward to supporting you moving forward!

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Great to deal

Great to deal, with this company.
Dedicated and concise
Highly recommend

May 4, 2026
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Reply from Time For You .Cleaning

Hi Terence

Thank you so much for your kind words and recommendation and I will be sure to pass your kind words onto Paul and the local office in Derby.

We’re delighted to hear you found the service dedicated, concise, and great to deal with.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Amazing this company went above and…

Amazing this company went above and beyond for me. June was exceptional.

April 20, 2026
Unprompted review
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Reply from Time For You .Cleaning

Dear Marie

Thank you so much for your wonderful feedback, it really means a lot to us. We're delighted to hear that you had such a positive experience and that June made such a great impression.

So that we can make sure your kind words are shared with the right local office, I’ve reached out to you for a little more information. We’d love to ensure June gets the recognition she deserves.

Thanks again for taking the time to leave this review and I look forward to hearing from you soon.

Suzanne
Time For You Customer Services

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Rated 5 out of 5 stars

SO EXTREMELY PLEASED WITH HEATHER…

SO EXTREMELY PLEASED WITH HEATHER ....UPON HER FIRST VISIT....AFTER INTRODUCTIONS ....SHE JUST WENT FOR IT.....HOW REFRESHING ......ITS SAD SO MANY PEOPLE CALL THEMSELVES CLEANERS...THEY'RE9 JUST HOUSE ..CLEANERS OMG....WE NEED A TEAINING SCHOOL .....THANKYOU FOR BOOKING HEATHER WITH ME.....AT LAST IVE A DOMESTIC THAT KNOWS HOW TO CLEAN ....IM TRULY GREATFUL ....

April 9, 2026
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Reply from Time For You .Cleaning

Dear Miss Jonda

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear how pleased you are with Heather following her first visit. It’s great to know she made such a positive impression and got stuck in straight away, that’s exactly the level of service we aim to provide.

We’ll be sure to pass your kind feedback on to both Heather, and Nick and Naomi at the Blackburn office, they’ll be thrilled to hear this.

Thank you again for your comments, we really appreciate your support!

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Would recommend

Great initial consultation and our cleaner was found within a couple of hours who then made contact to visit that week for the first time. Dimitrina is excellent and very happy with the service and follow up call to check all was ok was a nice touch. Would highly recommend

April 9, 2026
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Reply from Time For You .Cleaning

Dear Justin

Thank you so much for your lovely review and recommendation, it really means a lot to Kristina and the whole Time For You Surbiton team.

We’re delighted to hear that you were happy with the initial consultation and how quickly we were able to match you with Dimitrina. It’s great to know she’s making such a positive impression, and we’ll be sure to pass on your kind words to her.

We’re also pleased that the follow-up call added to your experience, making sure everything is just right is very important to us.

Thanks again for your recommendation, and we look forward to continuing to provide you with a great service.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

At the first meeting with Joe it became…

At the first meeting with Joe it became very clear that he was passionate about his business and wanted us to be happy and comfortable with our cleaner. Initially we had a cleaner we were very happy with unfortunately we were too far away for them to continue however we then got the wonderful Averil. This lady is the epitome of of cleanliness, very professional and we would trust her with everything. I feel Joe has been blessed with having Averil working for him and I (and my late partner) cannot thank Time for You enough for letting us have two of the best people in our home. Oh yes should anyone else get the opportunity to have Averil for their cleaner, she loves a cup of tea ( but don’t expect her to stop cleaning while she drinks it).

January 14, 2026
Unprompted review
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Reply from Time For You .Cleaning

Hi Julie

Thank you so much for your wonderful and heartfelt review.

We’re delighted to hear how positive your experience has been with Joe and the Plymouth local office. It means a great deal to know that Joe’s passion and commitment helped you feel comfortable and confident from the very start.

We’re also so pleased that Averil has made such a fantastic impression and your kind words about her professionalism, trustworthiness, and dedication will mean a lot to both her and Joe.

Thank you again for sharing your experience and for welcoming us into your home, and we’ll be sure to pass on the tea tip to Averil too 😊

Suzanne
Time For You Customer Services

Rated 4 out of 5 stars

The introduction to this cleaning…

The introduction to this cleaning service was done very professionally.
As we haven't started the service yet, it is difficult to comment further.

April 8, 2026
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Reply from Time For You .Cleaning

Dear Roy and Mary

Thank you so much for your kind feedback about Alicia. We’re really pleased to hear that your introduction to our cleaning service was handled professionally.

We completely understand that it’s early days, and we look forward to supporting you once your service begins.

If you have any questions in the meantime, please don’t hesitate to get in touch.

Suzanne
Time For You Customer Services

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Rated 1 out of 5 stars

Was excited for the cleaner to come…

Was excited for the cleaner to come spend 3 hours as my health has made it hard for me to clean. Was v disappointed that not even basic dusting/polishing was undertaken. Kitchen floor not mopped (mop broken by cleaner and not informed!) and unsure what cleaning was actually done in 3 hours. Was anticipating a call back from franchise on Thursday and heard nothing. If this is poor standard of cleaning anticipated - not sure how company receives 4-5 star ratings?!

April 1, 2026
Unprompted review
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Reply from Time For You .Cleaning

Hi Meghan

Thank you for your feedback. We’re really sorry to hear about your experience and understand how disappointing this must have been, especially given your circumstances.

We have reached out to you to request some further information so that we can look into your account in detail and fully understand what happened during the clean. Once we have this, we’ll be able to investigate properly and work with you to resolve the situation.

We look forward to hearing from you soon so we can assist further.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Ken’s review

Everything explained very well and all questions answered

April 2, 2026
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Reply from Time For You .Cleaning

Thank you so much for your kind review, Ken!

We’re really pleased to hear that everything was clearly explained and that all your questions were answered. Providing a helpful and informative service is very important to us and I will be sure to pass your kind words onto Ralph and the rest of team at our local office in Fife.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Suzanne
Time For You Customer Services

Rated 5 out of 5 stars

Very professional

Very professional. Friendly.

April 1, 2026
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Reply from Time For You .Cleaning

Thank you so much for your lovely review!

We’re delighted to hear that you found our Nottingham team both professional and friendly, that’s exactly the service we strive to provide and I will be sure to pass your kind words onto Sarah.

We really appreciate your feedback and look forward to supporting you again in the future.

Suzanne
Time For You Customer Services

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