Caravans Plus Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the competitive pricing and wide selection available. Many people appreciate the fast and reliable delivery service, noting that orders arrive promptly and are well-packaged. The overall service is frequently described as efficient and helpful, with consumers finding the website easy to navigate and the ordering process straightforward. However, some customers reported issues with receiving incorrect products or items with manufacturing faults. A few reviewers also mentioned dissatisfaction with the after-sales service in these instances, citing unfulfilled promises regarding replacements or re-installation costs.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality of items such as John Guest... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report that ordering is easy and... See more

Price

Clients share positive opinions on price, consistently highlighting that prices are reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, ever... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more


Company details

  1. RV Supply Store

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

It was easy to order from here. Fast and reliable service. The delivery was super fast. And packed very well

November 1, 2025
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Rated 5 out of 5 stars

A small thing that makes a huge differnce

Thank you for sending the skylight lock (I think that is it's name) out so promptly. Very grateful to receive it before Christmas which was a nice surprise. It was easy to fit myself. I have your details in my phone for next time. Cheers, Tania (I can't remember the exact date for 'date of experience' but close enough).

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Freucamp RAE180L refrigerator

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 20 mm EA trim piece all round to fill the gap. Looks great

December 19, 2025
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Rated 5 out of 5 stars

Service plus

As usual order confirmation was within minutes and dispatched when you said.just alround great service

November 29, 2025
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Rated 5 out of 5 stars

I recently ordered a Camec external door handle

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was very good. A reply paid process with Aust Post was sent to me with a QR code to present at my local PO.First time I had used that and it was a very efficient system. As a result no real inconvenience was incurred by me.

November 25, 2025
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Rated 5 out of 5 stars

Caravan Plus have earned my whole hearted endorsment

Caravan Plus have been my go to for a number of years simply because they are fully on the ball. Postage included they compete well against my locals, but for advice, product range and service I have found Caravan Plus tops.
Certainly if I had problems on the road they are a total no brainer.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing, would not recommend

I bought a Fantastic Fan Vent from Caravans Plus and it arrived faulty. I’ve spent over 6 months going back and forth with Caravans Plus and Dometic. They agreed in writing to replace the fan and cover re-installation costs, but never followed through and have now backed out of their own promise. Extremely disappointing service and a huge waste of time. Would not recommend.

April 22, 2025
Unprompted review
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