Caravans Plus Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the competitive pricing and wide selection available. Many people appreciate the fast and reliable delivery service, noting that orders arrive promptly and are well-packaged. The overall service is frequently described as efficient and helpful, with consumers finding the website easy to navigate and the ordering process straightforward. However, some customers reported issues with receiving incorrect products or items with manufacturing faults. A few reviewers also mentioned dissatisfaction with the after-sales service in these instances, citing unfulfilled promises regarding replacements or re-installation costs.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality of items such as John Guest... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report that ordering is easy and... See more

Price

Clients share positive opinions on price, consistently highlighting that prices are reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, ever... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more


Company details

  1. RV Supply Store

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

High Quality wind out window…

The purchase of a small wind out window from caravans Plus was a seamless experience, the window is a high quality product, pricing and delivery cost were highly competitive, the ordering process simple, after sale communication faultless and delivery was prompt, Highly recommended.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

The delivery is always as listed and is fast. The product is as listed and was easy to order.

June 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Honest feedback

In our travels we are often in remote locations and we rely on on-line ordering.
Whenever we need spare parts etc for the caravan, our experience with CaravansPlus has shown them to have a large selection of parts at a competetive price and a fast turnaround from order to delivery.
They are our number one go-to for caravan parts and accessories.

June 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Bloody Brilliant

Mate! Abosoultly awesome!!!! Couldnt be any more thourough, easier, thoughtful, considerate, helpful... all of the above and more.
The customer service is legit and so great. They know what they are talking about, they provided extra information that was so helpful. Website is full of products and knowledge. One thing I could suggest would be to showcase more of sales products on keywords for google. I found this site through word of mouth on facebook after trying to google the right products. Lucky we have happy campers willing to give everyone a helping hand when in need

Thankyou so much for your helping and shopping experience. I will be back very soon!

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Caravans Plus provide a great service

Caravans Plus provide a great service. We ordered a package of John Guest plumbing fittings which we're using as a repair kit for our caravan's plumbing system. We were able to get all the John Guest fittings we required from Caravans Plus. Their pricing was competitive with other local suppliers, and they could supply all the products we required, so we didn't need to source fittings from multiple suppliers.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Range and Top Service …

Our van is 20 yrs old and my husband was tearing (what’s left of ) his hair out looking around the Perth metro area for a specific low voltage plug to suit. Caravans Plus had exactly what he needed and sent it out super quickly. Great price too! Thank you!

April 22, 2025
Unprompted review

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