Caravans Plus Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the competitive pricing and wide selection available. Many people appreciate the fast and reliable delivery service, noting that orders arrive promptly and are well-packaged. The overall service is frequently described as efficient and helpful, with consumers finding the website easy to navigate and the ordering process straightforward. However, some customers reported issues with receiving incorrect products or items with manufacturing faults. A few reviewers also mentioned dissatisfaction with the after-sales service in these instances, citing unfulfilled promises regarding replacements or re-installation costs.

What people talk about most

Product

People report positive experiences with product, often highlighting the quality of items such as John Guest... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report that ordering is easy and... See more

Price

Clients share positive opinions on price, consistently highlighting that prices are reasonable, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, ever... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more


Company details

  1. RV Supply Store

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The clasps were express posted and were…

The clasps were express posted and were sent immediately upon payment.
We were really waiting on these as without them we could not secure the fridge freezer lids
Arrived really quickly
Great seller will use again

February 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

I needed help with the correct part number and it was given very fast.
Goods arrived quickly and just looked up the Youtube clip on how to install.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Common sense

The postage was very fast. the fitting of the sog was very easy although the instructions were a bit confusing but will have no problems with a bit of common sense Thank you Caravan Plus👍👍

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Website well set up

Website provided very clear advice as to the part I needed.. there were 3 possible options but the instructions stepped me through it nicely. Parts were EXACTLY what I needed.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

This is my go-to store

This is my go-to store for my caravan parts. Very large range of products and have the options of pick up or delivery. Nothing is a problem, always happy to help.
Prices are very good and will still be a regular customer in the future.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quick service

Had the part I needed. Great! Product was shipped immediately and received in perfect condition in just a few days.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality Products at Good Price - Excellent Service

I bought two water gauges to replace two older gauges with poor battery holders. The new gauges required a larger hole in the timber mount to accommodate the vastly improved battery holders. The purchase price was lower than competitors and I was able to pickup from their Queanbeyan store, saving postage. Service was prompt with excellent feedback. I will continue to buy from Caravan Plus. Peter

January 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Restoration

I've been fixing up a Compass caravan over the last couple of years and Caravan Plus is the go to for parts. Great price, fast shipping and never had an issue with my orders.
Highly recommended.

February 6, 2025
Unprompted review

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