I actually think these are a good product. But using them, personally, was a big issue. Each time I went to use one I messed up the release and needed a second attempt. Such a shame. Maybe some instru... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I actually think these are a good product. But using them, personally, was a big issue. Each time I went to use one I messed up the release and needed a second attempt. Such a shame. Maybe some instru... See more
Company replied
I bought the charcoal soap for my teenager daughter and she said it works quite effectively. She also loves the Hypa dart patches.
Company replied
I am really happy with my Carbon Theory journey so far! I first used their charcoal bar years ago and loved it and now that I’m going through another patch of adult acne, I’m finding their other produ... See more
Company replied
Easy to order. I made up my own box of products, where one gets the option of buying three products and at reduced prices. There is a PayPal option available . The delivery cost is under two pounds,... See more
Company replied
The newest breakout cleanser, made from natural ingredients including charcoal and tea tree oil. Formulated and made in the UK.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a lovely cleansing water, It has an oil on the top of the water part but once you shake the bottle and put it on there is no greasy feel. It clears make up and spf really well and leaves the skin moist and clean. I really like this water and I think it will be my choice going forward.
My first time trying these products and I'm really impressed. Planning to order again. Great packaging, quick delivery.
My 33 year old daughter still suffers with a little acne on her face. Since using this soap she barely gets any break outs now. The delivery was speedy and on time.
Best soap I've ever used. I've battled cystic acne forever (I'm 59yrs old).
Since using this daily my skin is incredibly soft and my cysts are becoming nonexistent- Best part I haven't felt any new cysts emerging 🥰
First time customer. Delivery was super speedy! Big fan of the new resurfacing day serum! Prices are impressive for great skincare products.
I have not received this item it’s saying Royal Mail had to return it because they could not see delivery address
2 days after using the product I came out in very red spots. I don't suffer from acne but my skin is terrible. I've had to seek advice and a cream from my doctor.
Carbon Theory - Soap & Moisturiser
These are excellent products.
The soap cleared the acne of my young daughter where every other product over years had failed including observing hygiene to the point of changing pillow cases every night.
The moisturiser with Vit E & Tea Tree oil simply consolidated every remnant of acne.
I've stocked it in case the product line fails.
Brilliant line of products which somehow is not being properly advertised or the Ads are being suppressed by the big names.
Boots rejected my feedback which indicates that the big names are out to get it off the market.
I truly hope this product line succeeds against the big names. We can do it by our feedbacks. Folks, let us give true & correct feedback so the customers prevail.
Lovely gentle and so soft on skin love it will always buy it the best !
Put 4 stars as haven’t seen any difference yet, been using about a week so hopefully see some soon. My skins feels so good after using the face cleanser. I find the moisturiser doesn’t soak in to my skin very well, but I just pat it in. Ordering was easy and came within a few days
Quick delivery and great product, my skin feels very soft after only one week.
Keeps acne at bay.Leaves skin feeling fresh also a tip use carbon therapy moisturiser after using cleanser.
I bought this for my Autistic son, he's been suffering for several years with Acne and we have tried loads of other eco brands. My son is sensitive to SLS's so stuff from GP was a definite no no.
He's been using the Salicylic Acid face wash and wow what a difference it's made. His skin is clearer and now when he shaves he no longer has red bleeding acne all over his face. This stuff has been a game changer for him, plus the smell isn't overpowering. As this too can be a major issue with Acne face washes, too strong a perfume and he won't then even try them.
it is a good soap product, that helps your skin and treats acne.
So far so good. I have only been using the cleansing bar and day serum for a week (hence the 4 stars) and I have to say I have noticed a reduction in redness, skin texture has improved and my spots have reduced. I will keep using these two products for sure. Fantastic value for money. I have used more expensive products and they have not worked as well. I also have sensitive skin and have had no adverse reactions to these products. Would highly recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.