Carcashpoint Reviews 

2,946
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more

Rated 5 out of 5 stars

Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more

Rated 5 out of 5 stars

Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more

Rated 5 out of 5 stars

I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more

Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Information provided by various external sources

Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.

Car Cash Point - Instant loans for car owners

Written by the company

The UK's favourite logbook lender

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,946)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY NOT WORTH HASSLE

Have used this company few times always been a good experience but this time unfortunately not my car was written off and insurance paid my settlement which was easy but unfortunately few days later get email stating I'm due a refund due to over payment that's ok i thought so gave my details for refund to go into was told it will go in by Friday that was last week now waiting 10 days for refund and no help at all which is why I now have to complain due to it seeming they are trying to avoid paying me

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Got help in a difficult time

Got help in a difficult time. Everything was explained in so much detail and felt comfortable and at ease signing up for the loan. Hollie has been an absolute star and so patient with me, answering all questions I had. Thank you!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Struggled to make a payment this month…

Struggled to make a payment this month due to being off work with some personal problems, spoke to a member of there team who responded straight away and helped me out with a repayment plan, great weight lifted of my shoulders

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend I have had 3 loans with car cash point

I have had 3 loans with car cash point, I needed some quick money with no fuss or prolonged paperwork, the process was easy, and the cash instant, but when I found myself without work for a few months Hollie was so helpful and understanding, she has honestly put my mind at rest during a very stressful time, and helped me through this difficult time, she is only here to help and has done so many times over the last few months, I'm beyond grateful, things have changed with small lenders, and you can be confident that you can trust a loan with Car Cash Point, I highly recommend them !!

Katrina.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service! I honestly can’t fault this company.

This company helped me out when times were tough. They made sure I knew exactly what was happening & answered all my questions.
The responses from emails were fast & friendly and I found it such a refreshing change to have everything run so smoothly.
My reg document was returned immediately.
I’m no bot, just one very happy customer with the whole experience.
Many thanks to all at Car Cash Point.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Hollie is amazing

Hollie is amazing, she helped us at every point to finalise our loan. Everything was made simple for us. She is an asset to their organisation.
Car cash point is an easy way of paying for an unforseen issue. My only advice is to pay it off as quick as possible as it can be an expensive way to borrow long term.
Overall we're very pleased.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly service

Hollie has been excellent, really friendly and prompt with helping out my query. Would recommend the company for logbook loan.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service ! All done on the same day with absolutely no fuss. Paul provided a professional customer service experience. Highly recommended.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

A great short term solution

Needed a considerable amount for a short.period..paid off in full within 3.months. yes a little expensive but the service was great and all people involved from the funder, car ajucator and customer service were really nice . This type.of loan comes.with a great deal of certainty and discipline but the 1500 hit on o terest helped me solve a bunch of new business decisions that have helped me and my business. This is short term lending. SHORT TERM. It is what it is..thanks all. J

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, always available to listen and help. Happy with the service provided from start to finish.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Car cash point were simply brilliant

Car cash point were simply brilliant. The procedure was so simple with guidance if needed. So within 24 hours we were accepted with no issues.
The verifyer came to see my car and was impressed how my car looked
I would use this company again and would highly recommended

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Paul Jason and the…

Thank you to Paul Jason and the underwriter I spoken with. They all made the process extremely easy, second to none for customer service. I would definitely recommend this company. Thanks again 🙂

September 15, 2023
Unprompted review

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