Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more
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Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more
Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more
I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more
Company details
Information provided by various external sources
Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.
Car Cash Point - Instant loans for car owners
Written by the company
- The UK's favourite logbook lender
Contact info
United Kingdom
- carcashpoint.co.uk
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely great company to deal with…
Absolutely great company to deal with so friendly, they dont Judge at all as to why you have to use the Service. Very quick process and a special shout out to Paul who discussed my application with me and Jason who came to look at car.
Thanks for helping me
September 4, 2023
Unprompted review
Fast friendly service suited to my…
Fast friendly service suited to my needs helped me within 24 hours would recommend
August 29, 2023
Unprompted review
Very efficient this is the first time…
Very efficient this is the first time I’m using car point, everything went very smoothly no hiccups, everything everything they said they would do. I have done with very efficiency. Will recommend anyone who needs a logbook loan.
August 29, 2023
Unprompted review
Just started s new job after being on…
Just started a new job after being on long term benefits. I was rejected by many other car/loan providers. Carcashpoint, listened to me, discussed everything, gave good advice, I cannot that Hollie enough. Highly recommend.
August 14, 2023
Unprompted review
EXCELLENT- I have always found this Company Really…
I have always found this Company Really Professional and Extremely Helpful. Christina who I have spoke to on several is Excellent, a Real Credit to you. Thank you
August 23, 2023
Unprompted review
They were there for me when other loan companies weren't
It was a very simple process and the team themselves were understanding and tried their best to speed up the application process. I really struggled with getting a loan because of bad credit so they are lifesavers!
August 22, 2023
Unprompted review
CCP won’t reply to the financial…
CCP won’t reply to the financial ombudsman service on the grounds of irresponsible lending. 4 previous customers still awaiting response. (Very common theme with this company)
A case is currently being built by previous ‘customers’ to take CCP to court and have them sued for fraud.
Theirs is overwhelming evidence against this company and I advice you to stay clear.
** CCP are now flagging negative reviews as illegal/illicit, check out their google reveries or Facebook comments for honest non paid reviews of this company, I have submitted the legal docs to trust pilot in the hope I can keep my review up and save other for falling into this scam ***
** Response to CARCASHPOINT**
If the review carried no weight or truth then why did Trustpilot reinstate my review? Oh that would be because you report it twice for defamation and all I had to do was provide evidence.
You’re a joke of a company and won’t be operating for much longer.
August 1, 2023
Unprompted review
Reply from Carcashpoint
Dear Reviewer
Thank you for your entertaining review.
I am can confirm that all the claims made in this review are totally untrue and therefore do not deserve a serious response. Fortunately, readers are able to read our 96% positive Trustpilot reviews (over 2800) and make their own mind up.
Please let us know if you require any further assistance.
Thank you
Car Cash Point Customer Service
Excellent service received money very…
Excellent service received money very fast and paid off early with no extra fees. I only paid interest for a month. Will definitely use again in the future
August 16, 2023
Unprompted review
I dealt with this company twice now and…
I dealt with this company twice now and found them to be very helpful and transparent about their business practices.
Yes the interest rate is high but they encourage you to settle the loan early to reduce the interest as much as possible.
If you have no other means of obtaining credit I would definitely recommend this company just make sure that your affordability is accurate.
August 14, 2023
Unprompted review
Hollie was fabulous and really helpful…
Hollie was fabulous and really helpful whilst I was away in Turkey, very obliging and put my mind at rest.
August 3, 2023
Unprompted review
I used Car Cash Point for a short term…
I used Car Cash Point for a short term fix and I would recommend them. They won’t lend you the money if it would cause you financial difficulties and are really clear about the costs etc. Hollie was really helpful when I had questions about the early settlement of my loan.
August 4, 2023
Unprompted review
Easy and fast
Easy and fast. Straight forward and a very pleasant experience.
July 26, 2023
Unprompted review
Great Service
August 2, 2023
Unprompted review
I had a problem with an overpayment on…
I had a problem with an overpayment on my loan. So when I got in touch with hollie at car cash point she was very helpful and understanding. I'm sure the matter will be resolved soon
August 1, 2023
Unprompted review
Great service
July 30, 2023
Unprompted review
Reply from Carcashpoint
Dear Consumer
Thank you for taking the time to leave us a positive review. It would be extremely helpful if could provide some detail as. We like to review account experiences to see how we can improve the customer journey.
Thank You
Car Cash Point
They was very helpful and happy with…
They was very helpful and happy with the customer service
July 6, 2023
Unprompted review
AVOID,AVOID AVOID
AVOID,AVOID AVOID. Zero star. Rude and arrogant. This is a group of hustling individuals. If it doest work shut down. Stop shouting at customers and running them down. Comple joke and waste of time!!. Bought the car cash last year March. Stop lying. I told the guy I won't continue because he is rude, listen to the tapes!!
July 25, 2023
Unprompted review
Reply from Carcashpoint
Dear Mr Hlangwani
We are sorry you were not happy with the service you received. However we have reviewed the details you provided and can confirm that your application was declined because your vehicle already had existing finance. Car Cash Point does not lend on vehicles that are subject to an existing finance agreement, this is the case with all responsible lenders.
We also believe that this is exactly the opposite of what a 'hustler' would do.
Please do let us know if you require any further assistance.
Thank You
Car Cash Point
Everything went very well
Everything went very well, a quick decision on the loan, great contact with the client, the representative explained all the conditions at the meeting. I recommend
June 23, 2023
Unprompted review
Absolute rip off been asking for a…
Absolute rip off been asking for a settlement for a £2000 loan I took out I’ve paid over £2100 back so far and they sent me a settlement fee of £1900 absolute jokes never again! Having people’s pants down left right and centre
July 19, 2023
Unprompted review
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