Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more
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Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more
Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more
I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more
Company details
Information provided by various external sources
Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.
Car Cash Point - Instant loans for car owners
Written by the company
- The UK's favourite logbook lender
Contact info
United Kingdom
- carcashpoint.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service from start to finish…
Excellent service from start to finish and a very easy process. Very informative and would recommend to anyone
This is a sorry excuse of what is…
This is a sorry excuse of what is clearly an bunch of incompetent numpties who's only goal is to rinse the consumer out pocket and not give a monkeys in return. I had the unfortunate pleasure of dealing with the car cash point crooks (otherwise known as the CCC) back in 2019. To cut the long story short i was at a loose end like many individuals that have had to use their service. Among lots pressing issues from CCC such as the compounding interest and fees upon fees, lack of any reply to an email which I'm guessing is because it didn't mention anything about them getting payment, it was their complete disregard for my financial situation. The stress is causes and knock on affect to mental health. I had dealt with a collections supervisor ,credit controller, who like many at CCC was always in a meeting when I wanted to discuss repayment or just address the balance on my account. I left it for a week and made contact with their receptionist/operator who's name i asked but she didn't want to give it to me however she was happy to put her 2 pennies worth in to tell me that if i don't pay my balance today, vehicle repossession was in progress! I didn't get any response from a certain individual i cant name but was the account manager and was then told he left and wasn't working at CCP anymore. (Probably didn't meet his target and was shown the door) I had to result to borrowing the money from a family member which for many who understand, is the last thing you want to do and the embarrassment you feel. The CCC should understand customers situations especially during COVID. Judging from the previous reviews CCP is still up to its old tricks. I have referred this for further investigation with the relevant bodies. This company should not be in business and closed immediately!
Ella is absolutely fantastic and so…
Ella is absolutely fantastic and so knowledgeable in what she does. She really knows what she’s talking about it and sorted out all my issues without any hassle. Thanks Elz. Keep up the great work. A****** all the way.
The loan was very simple and easy to…
The loan was very simple and easy to understand. The staff were very helpful and kept me informed the whole time.
Elena was a joy to work with and i would definitely recommend the service.
Fantastic costumer service
Fantastic costumer service, especially from Elena. Really helpful. A life saver!
Great company, easy to deal with.
Great company, very easy to deal with, fast transaction and friendly service. Would highly recommend. Especially the lady who arranged everything for me called Elena. *****
Very happy with the service I have…
Very happy with the service I have received from Car cashpoint. The staff are all extremely present during the process and during the time that I had the loan. Elena in particular was extremely helpful. I will definitely use them again and recommend to anyone looking for the same service.
Fast and efficient
Good communication fast turn around exactly why expect from a business highly recommended...
Thank You carcashpoint for having…
Thank You carcashpoint for having professional team who are very understanding and informative great experience.
Thanks
Emilio
Been speaking with elena who has been…
Been speaking with elena who has been very helpful and professional with my account
Excellent service from start to finish…
Excellent service from start to finish with open and honest team. Contract is simple and payment terms easy to follow. I will use carcashpoint again when required in the future.
Thank you for helping me when i needed it.
Bimal
Such a friendly company
Such a friendly company. The process was a very easy way to obtain some quick Christmas money thank you so much guys
Fantastic company
Fantastic company, sign up for the loan was so easy, thanks to the amazing team. They were extra helpful and informative! Highly recommend!
So happy with my service!
So happy with my service, delt with so professionally would definitely recommend to everyone.
World class service from Elz
I spoke to the lovely Elz who helped me find the right loan for me. Coming up to Christmas I was worried and anxious and she put me at ease and got me an affordable loan. Thank you so much! I highly recommend Carcashpoint.
Really recommend using this company
Really recommend using this company. Quick, easy and competitive.
Simple and informative
The loan was very simple and easy to understand. The staff were very helpful and kept me informed the whole time.
Would definitely use again for future needs
I was pleasantly surprised as to how…
I was pleasantly surprised as to how straight forward this was to arrange. The lady who dealt with me, was very helpful. It's a lot easier than I expected!
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