Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more
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Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more
Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more
I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more
Company details
Information provided by various external sources
Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.
Car Cash Point - Instant loans for car owners
Written by the company
- The UK's favourite logbook lender
Contact info
United Kingdom
- carcashpoint.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Highly recommend
Hollie in the office was amazing and very helpful.
Omar who came out to sign paper was very knowledgeable and friendly
Overall great experience
Excellent service
Excellent service. Friendly and superbly supportive when I faced difficulties during Covid. Special mention goes to Hollie who was brilliant. Overall a really great experience. Long May the company continue their excellent service.
Efficient and answered any questions 8…
Efficient and answered any questions 8 had
They made my experience and was very…
They made my experience and was very helpful and fast!!
Excellent customer service
The staff are very friendly and helpful and will go the extra mile with good customer service
I am really with the loan I have get.
I am really happy with the loan I have got.
I recommend the company to everyone who need the loan fast and professional.
Excellent from start to finish 👏
Hollie and her colleagues have been…
Hollie and her colleagues have been brilliant. They have been so helpful, and given all the support i needed during tough times . Cannot commend them enough.
Hollie & the team at carcashpoint have…
Hollie & the team at carcashpoint have been very understanding and helpful over the past time I've had the car loan
Excellent
Excellent! Really understanding and supportive throughout. Nothing too much trouble, quick to respond and very helpful when i was going through a lot.
Very helpful if in need for some funds
Completely compliant with putting things right should there be any hick ups with your payments. I fell behind with payments and they were very understanding and helpful
Great company to lend from very helpful…
Great company to lend from very helpful if need anything and respectful dealt a lot of my experience with Hollie with carcashpoint who was extremely nice and considerate and didn’t stop to sort any issues that I might have with a quick response and solution. Thank you so much Team CarCashPoint
No contact.
No contact.
Received an email and text saying "pre-approved" and that an advisor would contact me shortly.
No call received, no voicemail left, no further texts or emails to advise if an update.
Unfortunately was a waste of my time.

Reply from Carcashpoint
A victory through the ombudsman…
A victory through the ombudsman service. Carcashpoint pulled up for irresponsible lending.
Shock they have gone quiet now they are the ones that have to pay.
All very good quick effective and…
All very good quick effective and prompt service no hanging about for lengthy decisions or waiting for funds
Good Company
So far, so good. very quick , easy and informative sign up process with decent rates. Happy with the service received, does what it says on the tin. Good Company
Despite the very few negative comments…
Despite the very few negative comments which all appear to be from people who have been rejected or repossessed for non payment - i decided to use car cash point and i am definitely not disappointed. Great team, excellent service and competitive rates. I would definitely recommend.
Fantastic service from start to finish…
Fantastic service from start to finish the whole team has been an absolute pleasure to deal with. Very happy with the rates offered and the option to settle early at no extra cost.
I was happy with the valuation and a…
I was happy with the valuation and a quick and pleasant transaction was carried out . I am happy with how swift and and smooth it all was .
Prices in my opinion are slightly…
Prices in my opinion are slightly higher than some don't make it a long term loan pay off as soon as u can .most of staff are good but Elena is outstanding if u have any issues always there to help always returns calls or emails straight away in my opinion she could do with training some of the staff in customer service just my opinion well done elena.
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