Carcashpoint Reviews 

2,946
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more

Rated 5 out of 5 stars

Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more

Rated 5 out of 5 stars

Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more

Rated 5 out of 5 stars

I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more

Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Information provided by various external sources

Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.

Car Cash Point - Instant loans for car owners

Written by the company

The UK's favourite logbook lender

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,946)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly and superbly supportive when I faced difficulties during Covid. Special mention goes to Hollie who was brilliant. Overall a really great experience. Long May the company continue their excellent service.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Really understanding and supportive throughout. Nothing too much trouble, quick to respond and very helpful when i was going through a lot.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to lend from very helpful…

Great company to lend from very helpful if need anything and respectful dealt a lot of my experience with Hollie with carcashpoint who was extremely nice and considerate and didn’t stop to sort any issues that I might have with a quick response and solution. Thank you so much Team CarCashPoint

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

No contact.

No contact.

Received an email and text saying "pre-approved" and that an advisor would contact me shortly.

No call received, no voicemail left, no further texts or emails to advise if an update.

Unfortunately was a waste of my time.

March 22, 2022
Carcashpoint logo

Reply from Carcashpoint

Dear Sir
We are sorry you were not satisfied with your experience.
We are currently experiencing a very high volume of applications and it appears in your case we did not respond in a timely manner.
We would like to apologise for this and for any inconvenience caused.
Car Cash Point

Rated 5 out of 5 stars

Good Company

So far, so good. very quick , easy and informative sign up process with decent rates. Happy with the service received, does what it says on the tin. Good Company

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Despite the very few negative comments…

Despite the very few negative comments which all appear to be from people who have been rejected or repossessed for non payment - i decided to use car cash point and i am definitely not disappointed. Great team, excellent service and competitive rates. I would definitely recommend.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Prices in my opinion are slightly…

Prices in my opinion are slightly higher than some don't make it a long term loan pay off as soon as u can .most of staff are good but Elena is outstanding if u have any issues always there to help always returns calls or emails straight away in my opinion she could do with training some of the staff in customer service just my opinion well done elena.

January 11, 2022
Unprompted review

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