CardFool.com Reviews 

I ordered an Easter/Birthday card and it didn't arrive until 13 days later (which was after Easter) so I had to go out and buy a store bought card instead I was very disappointed that a domestic shipment took so long. The quality of the card was as expected though.

The e-card I purchased could not be viewed by the recipient. It has been very difficult for me to find a way to contact CardFool customer service. The help link they sent in my receipt gives a 404 Error, and there are no links for customer service or help on their website. That should have been a warning for me! I'll be more careful next time I purchase something online. In the meantime, I was able to find one e-mail address for someone named Jill at Cardfool.com. Sent a message and now waiting for a reply.

Another lesson to first read reviews here. Ordered a card, got the message that it's been sent. It hasn't been sent . Attempts to track or get hold of them gets a message that the website id no longer available.
Clearly that is why they called it CardFool. We're the fool.
If the future was the Internet, the future is of permanent vigilance against scammers.

I ordered an ecard, my credit card was charged, but no card was sent. When I used the contact link for customer service I received a 404 error message.

I found the Cardfool Easter e-cards finally under a site separate from the main one. Tried 3 times to end e-card to no avail. Am starting to think their purpose is to sell gift cards. What a shame. They have a really good assortment of cards

I ordered 28 Christmas Cards. ONE PERSON received the card, the other 27 did not. I wasted $130 on this order and the company has zero interest in resolving the problem. DON'T WASTE YOUR MONEY!!

Lousy customer ser ice - too long, too complicated to resolve a simple issue!!

I placed 3 different orders, and was leary after reading reviews on Trustpilot but I really liked their card so wanted to try. I had great experiences. One was for e-card which was delivered in an hour or two. The other two orders were for physical cards to be mailed to my address; both arrived earlier than promised. I'm happy to find this service because I like their cards and their service is efficient.

For Mother’s Day I paid $1.99 to send an
e-card. For a recent birthday I paid the same for another e-card. I asked the receiver today, if they received any emails from CardFool, response was No!
There’s a link on the email confirmations I received to contact CardFool, but they’re not valid. I’m in the UK, so I’m not going to phone them. The €1.99 isn’t a fortune, but can you imagine the 1000’s not getting delivered & the benefit to CardFool. So, my credit card company will reverse the charges.
Don’t use this company

I ordered a birthday card from CardFool.com and after 10 days it had not arrived. I checked the USPS tracking number supplied and learned that the card, shipped from Missouri to me in Florida wound up in a Salt Lake City distribution center where it languished for several days. After that it spent a couple of days in an Atlanta distribution center. I contacted CardFool and expressed my disappointment that I hadn't received the card. They immediately sent me a replacement! That's what I call excellent service!! The delay, of course, was caused by the USPS.

I have used CardFool a number of times with no issue, however; this last transaction has left a poor taste. I ordered two cards, one of which was two weeks prior to when I needed it. They order update stated they had shipped the card on 7/16/23 date, which should have been plenty of time before the two weeks were up.

The card didn't arrive in time two weeks later, unfortunately. Investigating, I looked closer at the shipping tracker. Even though the order update said they shipped on 7/16/23 the USPS didn't even receive it until 7/24/23, over a week later.

I have been awaiting response from support for 3 days now and ufortunately have no response on why this happened, or any communication about compensation or refund. At this point I think I have to eat the useless birthday card and will move on to a competitor.

I ordered a birthday on June 13 for a birthday today, June 27. Card was never received even though it says 3-5 days to receive card.

0 ZERO STARS NOT AVAIL ! I have emailed dozen times regarding receipt of my ecards to recipients who never received them ?? No replies ! im calling to dispute charges w/ credit card now !!

I have used them twice. The 1st purchase, though delayed did arrive. My 2nd purchase, verified with the email I receive, shows shipped. The attachments were blank that was supposed to show my order and a link to the delivery status was blank. I have no idea if the card I sent to my mom from abroad arrived or not. I reached out to their customer service. It is now 12/21 2022/ No reply.

Seems like a good alternative to finding a card, writing in it, and mailing it. However, the backlog is in the mailing, so you'd better order early. Of the 4 cards I've sent, only 1 arrived before the day being celebrated, and that one arrive one day before! I've also noticed a lack of diversity in the cards, and the volume of political ones (regardless of your view) only serve to exacerbate an already inflamed situation. I also am concerned that they save your credit card and there is no method for removing it. I will not be using this service again, going back to either e-cards or the old fashioned method.

I Am A First Time Customer.Love It.I Just Ordered The Cutest Father's Day Card For My Dad And Got It Just In Time.Thanks So Much ... I'll Continue To Shop Here For Future Occasions.

Definitely a FOOL for purchasing from this company. They are happy to take my money, but when the cards came destroyed, they offered a partial refund or re send new cards. It's been over a month and still have yet to receive either. I've emailed them 5 times to follow up and nothing.

I used this service to send my mother a card for Mother’s Day and they sent it addressed from the wrong person. How and why does this even happen? I then contacted them for support but received no response. They also sent the card several weeks early, instead of to arrive promptly in time for the holiday. Which is strange but at least this would have given them some time to resolve their issue and actually send the card again addressed from ME? But like I said, no response and they did nothing to help. Horrible all around.

In December 2021, I have ordered 4 cards with 2 different orders. 3 out of 4 cards have been sent, shipped and received, but the status for the last one still says "Order has been processed. Waiting to be shipped!" in April 2022!
I have contacted or at least tried various people via the contact form and email that has been provided by digging deeper on the website. By the way, that contact information is gone now and the contact form doesn't work - "site has been moved".
Up to date I have never ever received an answer!

I guess I am lucky to have had 3 out of 4 cards at least. But service and availability could be way better - especially in ways of responding to complaints.