Cardly Reviews 239

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I live in the UK and Cardly provides a great cost effective and reliable service for all of our Canadian family celebrations. Great choice of cards, easy to use and the gift cards can be used acro... See more

Company replied

Rated 5 out of 5 stars

Cardly is truly exceptional. Their team is so personable, and their customer care is on another level. Every interaction feels thoughtful and intentional. I’ve told my entire family about them, and no... See more

Company replied

Rated 5 out of 5 stars

Just to say I am over the moon with this site ,I've used you for the first time for well wishes for my cousin received within a few days ! There new year card still hasn't been received since posting... See more

Company replied

Rated 5 out of 5 stars

Cardly has made my prospecting super easy and has already paid for itself several times over. I've only been sending out 100 cards per week (to high ticket commercial insurance leads) and plan to sca... See more

Company details

  1. Gift Shop
  2. Gift Wrap Store
  3. Paper Store

Written by the company

Send a personal, handwritten greeting card without lifting a pen. You write. We post. Send cards to friends and family in the UK, Europe, US, Canada, Australia and more countries with ease. Keep it personal with Cardly!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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Rated 5 out of 5 stars

Yo Patrick! Shout out to you, my man!

It was a great experience for me! Patrick is also a great Customer Support agent. I was shocked about how cheap and east Cardly is. It's a lifesaver for me so now I can send great cards on affordable rates to my colleagues in Europe!

November 24, 2021
Unprompted review
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Reply from Cardly

Thank you Edmarkson. We're so glad we've been able to help. :)

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Rated 5 out of 5 stars

Good honest company

Good honest company, one of the cards didn’t arrive but Cardly dealt with the issue straightaway and a duplicate was sent. Will definitely be using Cardly again x

November 17, 2021
Unprompted review
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Reply from Cardly

Thank you for your feedback and understanding Julie. We understand that people rely on us to help celebrate their friends and family. So if a card ever goes missing (which is actually very rare) we'll do everything we can to help.

Rated 5 out of 5 stars

Excellent all-round

Excellent all-round. Easy to navigate site on first visit. Good choice of cards and options to personalise to taste. I (unhelpfully...) made an error on the dispatch address, and it was rectified as soon as Patrick of customer services was notified. Fantastic service. Will recommend to family & friends. Nice one, Cardly, and thankyou

November 15, 2021
Unprompted review
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Reply from Cardly

Thank you Cate. You're very welcome. Thank you for spreading the word about us.

Rated 5 out of 5 stars

Wow! What a service!

I was recommended this site. There is a great selection of cards, fonts doodles etc. I made a mistake with the address and no problem for Cardly; they rectified it immediately. I will be recommending this site to many others as it is also very well priced. I can't wait for the recipient to receive her card. Thank you Cardly. :-)

October 24, 2021
Unprompted review
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Reply from Cardly

Thank you Chrissy! We're so happy you had a good experience. Thank you for spreading the word about Cardly. We really appreciate it.

Rated 5 out of 5 stars

Amazing first experience using Cardly…

Amazing first experience using Cardly and I will be a regular here! I messed up my order and customer services where outstanding when it came to responding to and resolving my mistake.

October 22, 2021
Unprompted review
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Reply from Cardly

Thank you kindly for your feedback Jody!

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Rated 5 out of 5 stars

Absolutely Brilliant Service

Absolutely brilliant service and very professional, yet personable, communication if you're in doubt regarding any part of the process. The artists selected are exceptional, especially Shawn Braley. The fonts are a bit messy or hard to read, although they do look hand written. It's very easy to create a card and is exceptional value for money! It sure saves postage and "travelling time." Thank you Cardly, for offering an international service!

September 28, 2021
Unprompted review
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Reply from Cardly

Hi Ellyn. Thank you so much! We really appreciate your feedback and we'll be sure to let Shawn know how much you like his work. :)

Rated 5 out of 5 stars

Made a mistake in a card and the…

Made a mistake in a card and the customer service team cancelled and refunded my order immediately, even though it had been processed. Great, speedy, communication.

September 28, 2021
Unprompted review
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Reply from Cardly

Hi Laura. Thanks so much for your feedback. We're happy that we could help.

Rated 5 out of 5 stars

Cardly Concept and Cards 10/10

I live on the other side of the country to most my family. I usually dread birthdays the life admin of purchasing, writing in (I’m left handed the ink awakes smudges) and then posting a card… that usually arrives late cause I forgot to send it on time, is a nightmare. I’m a new user to cardly but I can tell we are going to be good mates. I love the designs, doodles & handwriting. The cards & concept are both 10/10. Also love the feature that you can set reminders for important dates such as birthdays & anniversaries.

September 24, 2021
Unprompted review
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Reply from Cardly

Thank you so much Maddison. Your feedback is really appreciated and we look forward to being "good mates". :)

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Rated 5 out of 5 stars

Great service

Delivery as expected, pretty card and customer service very helpful and kind, love it, very pleased, thank you very much 🌹

September 5, 2021
Unprompted review
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Reply from Cardly

We're so happy you enjoyed using Cardly. Thanks for your feedback Camila.

Rated 5 out of 5 stars

Great things

Really good colours and writing too

August 12, 2021
Unprompted review
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Reply from Cardly

Hi Raafay. Thank you so much for the positive feedback!

Rated 5 out of 5 stars

A little joy for every heart...

Such a wonderful service to share our love with family and friends. I love the Doodles. It's a beautiful gift for any occasion. And everything was made so easy during lockdown that we could just send a lovely card when we can't step out. Thank you very much.

August 11, 2021
Unprompted review
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Reply from Cardly

You're very welcome Sweta. We are delighted that we could help you during this difficult time.

Rated 5 out of 5 stars

This

This, folks, is what I call customer service par excellence.
I have used Cardly on a number of occasions during Covid times so as to defeat the very long postage intervals. The service is so very affordable and includes local postage. The choice of cards has a touch of class not found in retail shops. I particularly like the service of sending the card to the purchaser together with another envelope to use for personal delivery by hand.
Just recently I could not find a card I had used before. I popped off an email query. It was a Saturday morning. Within 10 minutes Patrick had replied with the answer. That, folks, is what I call customer service par excellence. That is the embodiment of Cardly.

August 5, 2021
Unprompted review
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Reply from Cardly

Wow! Thank you Greg for taking the time to share your experience. We are so happy that we've been able to help during these difficult times.

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Rated 4 out of 5 stars

Thank you Cardly for making a little…

Thank you Cardly for making a little boy so happy I would certainly use your service again

July 28, 2021
Unprompted review
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Reply from Cardly

Thank you Pauline. We appreciate the positive feedback. We'll continue to work hard and hopefully you'll consider a 5/5 next time. :)

Rated 5 out of 5 stars

Two Thumbs Up

A much quicker way of getting cards to our friends in the U.S. but still giving you quirky British designers to choose from. I had an issue with a special zip code character requirement and, even at the weekend, Patrick replied promptly and immediately fixed the issue, ready for the card to be printed and posted in Michigan on Monday.

July 25, 2021
Unprompted review
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Reply from Cardly

Thank you for the positive feedback Perskeet. We were happy to help.

Rated 5 out of 5 stars

Great easy to follow website. Friendly staff

Great easy to follow website. I loved the fact friends could leave their own personal message. Customer service team were super friendly too when I had a query.
Highly recommend!

July 19, 2021
Unprompted review
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Reply from Cardly

Thank you Paul. We're so glad you enjoyed using Cardly. We hope we can help you again soon.

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Rated 5 out of 5 stars

Highly recommend

Great service and excellent customer service. I highly recommend.
Thank you Cardly!
Justin

July 12, 2021
Unprompted review
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Reply from Cardly

Thanks for the great feedback Justin. You're very welcome.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! The letter arrived to my friend on time . The available fonts are fantastic too. Some of them look very real. My friend and I loved the card so I'll definitely use Cardly again :)

July 7, 2021
Unprompted review
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Reply from Cardly

Thank you so much for your positive feedback!

Rated 5 out of 5 stars

Outstanding Customer Service

I ordered for the first time. Was in a hurry and made a mess of the card. No problem. It was quickly refunded so I could start again. Then the address came through without the Unit number. No problem. They quickly added it, so the card could get on its way. Patrick was so helpful and quick to respond. I like that they use new artists, and also the way you can personalise the handwriting style. I shall definitely use again!

July 6, 2021
Unprompted review
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Reply from Cardly

Thank you for sharing your experience Barbara. :) We're so happy that it was a positive one and we look forward to helping you send another beautiful personalised card in the future.

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