CardOneBanking Reviews 

106
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bloody useless cant get a txt from them to get on to my account . Spoke to customer person Olivia she said would be all sorted by end of today damn rubbish still having trouble. Plus when I spoke to t... See more

Rated 1 out of 5 stars

Terrible! Don’t get an account with them whatever you do! Honestly I could probably set up a better bank myself! I can’t believe a company like card one exist! Let alone the 12.50 charge you pay mon... See more

Rated 1 out of 5 stars

Hi every one who’s having problems with card one money just now! Joke of a company who preys on vulnerable people who have terrible credit but there is hope for all those who are in a mess just now be... See more

Rated 1 out of 5 stars

Horrendous experience! Never ever ever bank with these *****. Rude and crap staff. I can name them individually but I am trying to maintain my professionalism, something that all their employ... See more

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1.2

Bad

TrustScore 1 out of 5

106 reviews

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1.2

All reviews

(106)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid like the plague.

Avoid like the plague.
Unless you enjoy sitting around for 20 minutes waiting for an access code to get into your account only to find the voice giving the code can't pronounce words and numbers so you have to start again.

December 3, 2020
Unprompted review
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Rated 1 out of 5 stars

Tryed to access account couldn't went…

Tryed to access account couldn't went to customer services and they where unable to help but told me to go to customer services which I thought I was already at mind you they did manage to remove my monthly payment .Not evan not every helpful

December 1, 2020
Unprompted review
Rated 1 out of 5 stars

Con merchants

I'm with cashplus I sent my friend a bank transfer 750.00. It disappeared. It showed it had been sent on my online banking. Cardonemoney didn't receive it. I have screenshots of all statements saying it has been sent cardonemoney were unhelpful.. so basically my money has disappeared and they have stole it.

November 11, 2020
Unprompted review
Rated 1 out of 5 stars

I open account

I open account. Cardonemoney Quickly block my account and hold 10700 pound . This is the first day i send money from my other business account into Cardonemoney.

November 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Happy customer

Opened an account with no problems, money in is instant,set up app with ease & is faultless, why the negative reviews???, having zero problems,keep up the Good work!!!!

October 18, 2020
Unprompted review
Rated 1 out of 5 stars

Scrap bank never openning this account

Scrap bank
Please everybody who want to open this card pls read first.
This bank will send our money back to merchand with a question.
Customer service worse im ever seen and talk.
Scrap scrap scrap scarp scarap scrap scrap scrap scrap scrap scrap

October 14, 2020
Unprompted review
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Rated 1 out of 5 stars

Card one money is a shambles !!

Card one money is a shambles !!! I have had all my money stolen from me and yet they are saying it isn’t fraud as I was jumped and beat up and my funds were stolen from my account anyone who uses someone’s card without there permission is fraud !!! This needs sorting you all are a waste of space !

September 28, 2020
Unprompted review
Rated 1 out of 5 stars

Worst online bank by far.

If you're a masochist and looking for the worst possible banking experience for a fee; look no further. For a variety of reasons I had to open this kind of account several years ago. Plagued by constant technical issues with the card. Which left me stranded in train stations, unable to buy food or get to work. All whilst having a healthy balance I couldn't access. Customer disservice was an absolute joke, usually oblivious of the latest card issue. I've since moved my banking to Starling who are absolutely fantastic. Couldn't recommend them highly enough. If you're looking for an online bank I suggest Starling. With Starling, my wages also clear at midnight rather then 8 or 9 the following morning with card one...avoid at all costs.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

IF IT WERE POSSIBLE TO GIVE 0 STARS AS…

IF IT WERE POSSIBLE TO GIVE 0 STARS AS A RATING I WOULD. I HAVE HAD MY ACCOUNT SINCE FEBRUARY 2019 AND THERE HAS NOT BEEN A MONTH GO BY WHERE THERE HASN'T BEEN AN ISSUE.
TODAY IN SHEER FRUSTRATION I DID COMPLETELY LOOSE THE PLOT WITH THE AGGORANT IGNORANT LITTEL F*** WIT I WA SPEAKING TO. THEY HAVE NOW TAKEN THE DECISION TO CLOSE MY ACCOUNT. BOOHOO SAVES ME DOING IT TO BE HONEST!!!!!!!!!!!! THEY HAVE BLOCKED MY ACCOUNT WHILST I STILL HAVE A POSITIVE BALANCE IN THE ACCOUNT. RANG THEM ANDD LO AND BEHOLD GOT THROUGH TO CRAIG THE AGGORANT IGNORANT LITTLE F*** WIT AGAIN, TOLD ME IT WOULD TAKE AT LEAST 48 HOURS TO RELEASE MY I SAY MY MONEY. WHEN I ASKED TO SPEAK TO A MANAGER, HE REFUSED TO TRANSFER ME AND WHEN I MENTIONED THAT 87% OF THE REVIEWS ON HER WERE BAD ONES, HE THOUGHT IT WAS HILARIOUS. THE SOONER THE FCSC SHUT THESE BUNCH OF ARROGANT IGNORANT F*** WITS DOWN THE BETTER. Before I finish my review I would like to mention Jordan WHO WAS ABSOLUTELY brilliant and transfrred my money to another account within 5 minutes. Thanks Jordan Nicholas Anthony Collins B44 0HT A/C Number 84831263.

September 17, 2020
Unprompted review
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Rated 1 out of 5 stars

Stay away from these leeches

Stay away from these leeches. I had a account with these cow boys, but never again. I stopped using them in early 2019, didn't know I apparently was overdrawn, never heard anything from them, recently someone accidentally transferred the money money into my old card one money account, these leeches kept it even though I explained the money was not mine and paid in error by a vulnerable person, but these jokers didn't want to know. No matter how desperate you are don't use these lot, suits me bank or pockit or cash plus are way better alternatives. I don't expect card one money to read or act on my review, but if it saves at least one person from these parasites it will be worth it

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT GO NEAR THIS SO CALLED BANK

Absolute Joke - Customer services very unhelpful - they have had nearly £10,000 of my companies money since January when they closed our business account after 6 weeks for depositing too much money! They sent a cheque in the companies name but our current account does not accept cheques, and they are unwilling to do a bank transfer to our new account and they say they do not have our money because we have a cheque, but obviously until the cheque is cashed they do have our money. They are a bunch of crooks, conmen robbing peoples hard earned money. STAY AWAY IF YOU WANT YOUR MONEY TO STAY SAFE!!

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible banking at its finest

Terrible! Don’t get an account with them whatever you do! Honestly I could probably set up a better bank myself! I can’t believe a company like card one exist!
Let alone the 12.50 charge you pay monthly, the service is appalling, the card regularly stops working and the app is designed by a spastic. I tried calling them today because they keep refusing payments into my account. The line cuts off and the online chat is robot friendly. Honestly your better off staking money under your bed!

July 3, 2020
Unprompted review
Rated 3 out of 5 stars

Not had a single problem with this…

Not had a single problem with this company then when the FCA stepped in with wirecard everyone's cards would not work however they have said our accounts are OK now but I cannot login to my account because it wont send me my 2FA code via text so I still have no access to my money furthermore when I call it says they close at 5.30pm even though when you Google there opening times it says they close at 7pm I have never had any issues contacting them after 5.30pm until now and there automated service says they don't recognise my card or account number.

June 30, 2020
Unprompted review
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Rated 1 out of 5 stars

Customer dis-service

This company has outsourced their card service to a subsidiary of a German company that is now under criminal investigation so all of the cards are inactive trying to contact customer service is a joke they say answer in under 15 minutes and you are still reading the same message over an hour later.

June 27, 2020
Unprompted review
Rated 1 out of 5 stars

Hi every one who’s having problems with…

Hi every one who’s having problems with card one money just now! Joke of a company who preys on vulnerable people who have terrible credit but there is hope for all those who are in a mess just now because of them. You can open a credit union account at your local credit union please do this ASAP so this company can go bust I’ll gladly sacrifice my full months money to see this scumbag company fall. Stay safe !!

June 27, 2020
Unprompted review

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