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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. #5 of 5 best companies in Dental Insurance Agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

quick, easy & affordable

It was quick, easy and affordable. The information I was connected with through CHM made Careington an easy choice.

October 24, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi DeeAnn, thanks for the great review! We are proud to provide a seamless onboarding process to help members easily access affordable savings. Have a great day!

Rated 2 out of 5 stars

Could not access list of dentist in my…

Could not access list of dentist in my zip code, who work with Careington.

October 17, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello Jimmy, we are sorry to hear you have had trouble finding a provider within your area. Your review has been escalated to our Customer Care team. Kindly reach out to us at 1-800-290-0523 and a member of our team would be happy to help you find a dentist that accepts your plan. Thank you!

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. No waiting periods and affordable monthly prices!

October 17, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello! We're happy to provide a seamless sign-up experience and get you quick access to savings. Thanks for the great review!

Rated 1 out of 5 stars

I just finished signing up

I just finished signing up, and when I try to sign in, I'm told my password is no good. I don't want call your phone number to spend the next fifteen minutes on hold trying to get it straightened out. Very disappointing!

October 10, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We have escalated your review to our Customer Care team. Please note that our portal login page has a 'Forgot Password' feature that is also available to help you recover your login credentials via email. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Waiting period

There's no reason that my account information should be withheld from me for multiple business days, when my start date has already been backdated to the beginning of the month.

October 10, 2024
Rated 5 out of 5 stars

Easy to navigate and choose the right…

Easy to navigate and choose the right plan. Very helpful customer support in the US.

September 30, 2024
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Reply from Careington International Corporation

Hello, thanks for the great review! We pride ourselves on providing excellent service to help all members find a plan that best fits their needs. Have a great day!

Rated 5 out of 5 stars

This plan literally saved me hundreds…

This plan literally saved me hundreds of dollars. I am so grateful for the ER nurse who mentioned and recommended trying this plan. Even though it’s not insurance the savings are amazing.

September 30, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Melissa, we are thrilled to hear you are loving your plan and saving so much on the care you need! Thanks for the great review!

Rated 5 out of 5 stars

great program

I used Carrington for years before now ...

August 3, 2024
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Reply from Careington International Corporation

Hello! We are thrilled to hear we have helped you access significant savings on the care you need. Thanks for the great review!

Rated 1 out of 5 stars

I was told by your agent my dentist…

I was told by your agent my dentist would accept this. They will not.

September 24, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We apologize that you are experiencing difficulty with our dental network. Your review has been escalated to our Customer Care team and they will reach out to gather more information to investigate. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

She was very knowledgeable in helping…

She was very knowledgeable in helping me out, I just hope the service is good at the doctors

September 27, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We pride ourselves on providing quality customer service to help members like you access affordable care.

Rated 4 out of 5 stars

Looking forward to seeing the package…

Looking forward to seeing the package come to me. The sign-up was very easy to do.

September 25, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jeff, thanks for the great review! We're proud to provide top-notch service and ensure you are able to easily access affordable care you need. Have a great day!

Rated 5 out of 5 stars

The associate who I spoke with was very…

The associate who I spoke with was very helpful and provided a lot of information.

July 9, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Kendra! We're proud to provide superior service for our valued members. Thanks for the great review!

Rated 5 out of 5 stars

easy to deal with

September 20, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We're proud to provide top-notch service and ensure you are able to easily access affordable care you need. Have a great day!

Rated 5 out of 5 stars

Knew about Careington from my dentist

Knew about Careington from my dentist. Everyone was helpful & friendly.

September 20, 2024
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Reply from Careington International Corporation

Hi Deborah, thanks so much for the great review! We're thrilled to hear your dentist sent you our way to help you save on your dental care. Have a great day!

Rated 3 out of 5 stars

Getting the plan was a bit of hassle

Getting the plan was a bit of hassle. I called because I had an old plan that was canceled and I was trying to revive it. They said they needed to transfer me to a different dept., then they said they need to transfer me again to sales. So it is one of those things where you have to get to the correct department and that can be tedious. Other than that, it should be a useful plan for when it becomes active!

September 17, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We appreciate the feedback on your member experience as we continuously strive to improve our services. Your review has been escalated to our Customer Care team. Thank you for bringing this to our attention, and we hope to help you start saving soon.

Rated 5 out of 5 stars

Excellent service

Excellent service

September 13, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Nicole! We're proud to provide superior service for our valued members. Thanks for the great review!

Rated 2 out of 5 stars

I purchased the Careington 500 series…

I purchased the Careington 500 series in 2016 and have paid 17.95 a month since then. Never used it. Now I'm trying to use it and I make appt and before I can get to the appt the Dentist office calls and says they do not take it. The list of Dentist online I've called so far so they do not take it. I would like to get help finding a Dentist in my area that will take it. Maybe then I can give a better review.

September 10, 2024
Unprompted review
Careington International Corporation logo

Reply from Careington International Corporation

Hi Lisa, this is Lindsey from Careington. We have escalated your review to our provider relations department as we aim to ensure our online list is up-to-date. Kindly reach out to our Customer Care team at 800-290-0523 with your name and member information and we will be happy to help you find a participating provider in your area. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

It was very easy to register and the…

It was very easy to register and the plan seems that it will be of benefit to my Wife.

September 2, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Harry, thanks for the great review! We're thrilled to hear we can help you and your wife access significant savings on care. Have a great day!

Rated 5 out of 5 stars

carlena was excellent in talking to me.

carlena was excellent in talking to me.
Explained everything in detail.
Guided me thru the website.

August 29, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Fred! We pride ourselves on providing quality customer service to help members like you access affordable care. Thanks for the great review!

Rated 5 out of 5 stars

Helpful representative!

We appreciate the fact that when we called the number to ask a question, because we were online looking, that someone answered the phone and took the time to speak to us and explain the process! They were offering a $25.00 Amazon gift card and Adreano made sure we got that when he signed us up for the plan for me and my husband! Adreano was helpful and kind, pleasure to work with!

August 29, 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We're proud to have a team of quality, knowledgeable customer service professionals to help members like you access affordable care. Have a great day!

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