I have been watching and following the CarExpert channel on YouTube for a long time now and always love how detailed and consistent the reviews are, and thought I had nothing to loose by hitting the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having decided on what vehicle i wanted I dreaded the whole dealership sales pitch and price haggle followed by the after sales speech. I have followed Car Expert for many years and thought... See more
Company replied
Car Expert made my jorney to find my car that cannot easier. I have watch Paul and his team to review and compare the cars I am after. Thanks to their honest and detailed reviews with comparison, I fi... See more
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Naturally a fan of Paul and CarExpert reviews on YouTube and thought I'd give this a go for my new car purchase. Genuinely shocked at how quick they were able to source me a car (literally a couple da... See more
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Company details
Written by the company
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
CarExpert New Car Specialists
Written by the company
- Helping Australians buy the RIGHT new car
- Clear reviews and expert guidance to help you buy with confidence. Independent advice and fair, transparent offers from nationwide dealer partnerships. Research, guidance, great deals, finance and more - all in one place.
Contact info
Brisbane, Australia
- 1300 587 992
- enquiry@carexpert.com.au
- carexpert.com.au
Ready to buy a new car?
4.5
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Great friendly quick service
Great friendly quick service. Kept in the loop at all times process very smooth
April 8, 2026
Reply from Car Expert
It was our pleasure to help with your new car purchase. Thanks for the feedback, Christine.
Happy driving!
The CarExpert team
It was an amazing experience with team…
It was an amazing experience with team . Well communicated with all the steps
April 6, 2026
Reply from Car Expert
Thanks for sharing that feedback, Sanil.
We're pleased you had an enjoyable experience using CarExpert and that you received great communication through every step of your car-buying journey.
Happy driving,
The CarExpert team
No stress what so ever
No stress what so ever , great communication
Shout out to Yas ( Finace) Who made the whole experience so easy .. so thank you
March 2, 2026
Reply from Car Expert
Thanks for the excellent review Marco and Marisa! We'll pass this on to Yas.
Enjoy your new car,
The CarExpert Team
Outstanding support for purchasing a…
Outstanding support for purchasing a new vehicle - CarExpert made it so easy. Communication very clear, and would not hesitate to recommend. Five stars.
February 3, 2026
Reply from Car Expert
It's wonderful to hear your felt supported through your new car journey and found it easy, Julia.
Thanks for your five-star rating.
Have fun with your new car,
The CarExpert Team
Excellent service and assistance with a…
Excellent service and assistance with a purchase of a new vehicle.
April 1, 2026
Reply from Car Expert
Thanks for your review, Leighton.
We're so glad we were able to help with your purchase and that our service impressed you.
Happy driving,
The CarExpert Team
Simple, fast and money saving!!
Simple, fast and easy process. Saved ourselves alot of money on our new car.
Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well.
Highly recommend to anyone looking for a new car.
Thanks heaps to Josh. Love our new Kona
January 10, 2026
Reply from Car Expert
We're so pleased that you love your new Kona, Kristy.
Buying a new car should be an easy process, so it was our pleasure to deliver on that promise and help save you money as well.
Happy driving,
The CarExpert Team
Two Times Round
We used the service a month ago to purchase a Kia Tasman. As a result we got what we believe to be a pretty good deal using Car Experts. This time round we wanted to add an electric vehicle to the fold. I was hoping to see if we could get a deal better than we could have achieved by ourselves. Unfortunately, we weren't able to solicit anything better than the current deals on offer to us from Kia. But the upside was that all the leg work was done for us and it didn't cost us anything to try.
April 1, 2026
Reply from Car Expert
We were pleased to welcome you back again, Wayne, for your second car purchase!
Our New Car Specialists do the running around, so you don't have to. By handling all of the paperwork and coordinating with the dealer, we're pleased it gave you back valuable time in your day.
Happy driving,
The CarExpert Team
The service was excellent
I thought this might have been a scam at first but after dealing with them and buying a new vehicle through them I was very happy with the result of the purchase, very professional
December 5, 2025
Reply from Car Expert
We're glad you stuck with us, Douglas! Thanks for the kind message, and we're so glad we could help.
Have fun with your new car,
The CarExpert Team
Quick and easy
Hamish was easy to talk to, he was patient with me, and got me a really good deal.
October 13, 2025
Reply from Car Expert
Thanks for the kind words for Hamish, Scott. We'll pass on the great feedback!
Enjoy your new car!
The CarExpert Team
Simple and efficient. Great experience.
Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and efficient.
September 1, 2025
Reply from Car Expert
Maddison is indeed a superstar! We'll pass on the great feedback to her.
We're so happy that you loved the service, and we appreciate the kind words.
Enjoy your new car!
The CarExpert Team
Plenty of friendly communication and…
Plenty of friendly communication and follow-up great service
December 15, 2025
Reply from Car Expert
It was our pleasure Gary! Thanks so much for the review.
Best,
The CarExpert Team
Highly recommended because they made my…
Highly recommended because they made my search and purchase of my car very simple
March 26, 2026
Reply from Car Expert
We're so glad we were able to help with your purchase, Anita.
Thanks so much for the recommendation!
Happy driving,
The CarExpert Team
Aaron Knowles and Isabell Hunt…Team work
Both Aaron Knowles and Isabell Hunt have worked hard to get what I consider to be the best deal . I had looked hard for a deal and the aforementioned had a better deal for me in one day . They have been working behind the scenes to make it happen . Well done and thankyou
March 24, 2026
Unprompted review
Reply from Car Expert
Thanks so much for your kind words, we really appreciate it!
Aaron and Isabell will be thrilled to hear this. We’re glad they could help secure a great deal for you so quickly.
Enjoy the new car!
The CarExpert Team
Scammers
Scammers – beware!
Do not place a quote with CarExpert. They told me they had a car in stock and ready to go, but after providing my driver’s licence photos, I found out none of the agreed-upon accessories were actually included in the deal. Then they suddenly said the car still had to be manufactured and could take 2–3 months to arrive. Completely misleading and dishonest process.
November 5, 2025
Unprompted review
Reply from Car Expert
Hello Hadi,
We’re genuinely sorry this was your experience. We never want to upset or mislead anyone. Our role is to support customers through the buying process by working closely with our dealer partners.
While stock and specifications can sometimes change quickly at the dealer level, we should always ensure you’re kept clearly informed throughout. We’re sorry this wasn’t the case here. We’re reviewing our processes and remain committed to transparency, keeping our customers fully informed at every step.
Regards
The CarExpert Team
The best car team in the business
I love that the guys that started CarAdvice have finally come back and started CarExpert. The quality of the writing is excellent, the videos by Paul Maric are incredibly detailed and informative and I find the reviews in depth and accurate.
I've bookmarked it and it's now one of my go tos for the car detail I need.
September 5, 2020
Unprompted review
CarExpert - website built like a sports car
CarExpert is a great place to read well researched and entertaining articles about all the latest news and reviews about cars. They seems to be filling in the quality that I’ve seen recently dip from other car review websites. Best of all, CarExpert is completely advertisement free. So no irritating pop ups halfway through and article. It’s genuinely refreshing to read good content without constantly working around spam. 10/10!
May 20, 2020
Unprompted review
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