Car Hire Cornwall Reviews 

33
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Completed an online form twice as the first one wasn’t acknowledged. No response, rang chasing our enquiry up and was told that he was going in the office in a couple of hours so would have a look at... See more

Company replied

Rated 1 out of 5 stars

This company over promises and under delivers. They have ruined a short break in Cornwall by not being able to accommodate a train cancellation and the resulting 90 minute delay in arrival time at the... See more

Rated 5 out of 5 stars

I would highly recommend this family run company. A professional, helpful and friendly service, with many years experience working in the industry. No CDW or hidden costs with a maximum excess of £100... See more

Company replied

Rated 5 out of 5 stars

From initial enquiry call the whole process was hassle free. Met at Airport by representative of the Hire Company who dealt with the paperwork and payment in very efficient manner and was on the road... See more

Company replied

Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

Car Hire Cornwall offers the best value, and budget vehicle hire throughout Cornwall. Book with us for 6 or 7 seater people carriers, and other vehicles.


Contact info

3.1

Average

TrustScore 3 out of 5

33 reviews

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3.1

All reviews

(33)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Completed an online form twice as the…

Completed an online form twice as the first one wasn’t acknowledged. No response, rang chasing our enquiry up and was told that he was going in the office in a couple of hours so would have a look at it. No response, no phone call and no email. How rude. Took our business elsewhere to hire a car. Appalling.

September 2, 2026
Unprompted review
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Reply from Car Hire Cornwall

Georgina,

I can only apologise, but checking our system we had only received one email from yourselves. In regards to the phone calls we ask our customers to ring back within a specified time frame of us being in the office to recieve that call - again this wasn't done upon checking our records.

I'm glad you were sorted elsewhere

Thank you

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Rated 5 out of 5 stars

Trustworthy and helpful

I’ve been really impressed with my dealings with Lee at Cornwall Cars. I’d been looking for a car for over a month, on a pretty tight budget, and sadly found that a lot of car dealers I’d contacted weren’t inspiring my confidence/ trust with their responses to questions.

In contrast, Lee was very helpful from the first time I contacted him, was happy to answer all my queries and has been straightforward and trustworthy throughout. He offered to have the advisories fixed from the previous MOT, as well as getting the air con repaired, and he’s made good on that promise despite this being more complex and expensive than anticipated. The car was absolutely immaculate inside and out, and they’d even valeted it again when I picked it up (a few days after I’d viewed it initially).

I’ve had the car for a couple of months now, and I’m so pleased with it, thank you Lee! I’ll be recommending Cornwall Cars far and wide.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service from the 3 lovely very helpful people who own this company. Would highly recommend and not hesitate to use them again in Newquay. We felt valued as customers. Thank you.

May 13, 2025
Unprompted review
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Reply from Car Hire Cornwall

thank you kindly for your review! we really hope we get to see you again soon! thank you again for your hire :)

Rated 1 out of 5 stars

This company over promises and under…

This company over promises and under delivers. They have ruined a short break in Cornwall by not being able to accommodate a train cancellation and the resulting 90 minute delay in arrival time at the station where the vehicle was booked for collection. Their website does not indicate that they cannot/will not cope with minor train delays and the attitude of the company proprietor was both unhelpful and unpleasant.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with this company

Brilliant experience with this company. Really great service from Alan who met us at our hotel and even gave us a lift back there when we returned the car.
Alan is so helpful and has great local knowledge. Prices are very reasonable and they make everything so easy. Highly recommend.

September 28, 2024
Unprompted review
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Reply from Car Hire Cornwall

Helen, we are glad your experience with us was a good one! I'm sure alan let you know about the best pasty spots! Thank you for your kind review.

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Rated 5 out of 5 stars

Highly recommend this company

I would highly recommend this family run company. A professional, helpful and friendly service, with many years experience working in the industry. No CDW or hidden costs with a maximum excess of £100...you can't say fairer than that. They were flexible when our plans changed slightly which we really appreciated. The Nissan Note car was about 5 years old, in good working order and I felt much more relaxed driving a slightly older car round some of the smaller roads in Cornwall, than a new car. I would definitely use this company again, in fact, I wouldn't bother looking at any other companies. Keep up the good work Alan, Linda and Callum. With grateful thanks, Christine

May 6, 2024
Unprompted review
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Reply from Car Hire Cornwall

Christine,

thank you for your lovely review!

Callum

Rated 3 out of 5 stars

It was okay, but old and tired.

It was okay, and drop-off and pick-up were bonuses. However, that is their only USP, and I would have sacrificed the pickup/drop-off for a newer vehicle.

The cars are extremely old, 15 years old in my case and didn't come with anything you'd usually expect with a rental.

I was on a long journey; carplay, Bluetooth, and a few gadgets would have been welcome.

I would understand if this were significantly cheaper than new vehicles offered by other companies, but it really isn't that much cheaper.

Holidaymakers are the target market, but still, not being able to connect to your phone is still about crap!

You can use adapters, sure, and find a way around it. The staff is friendly and helpful; they got me out of a hole.

But still, I was disappointed with the standard of the vehicle for the price I paid.

If I had a 10-day rental, I could have purchased the same vehicle.

November 18, 2023
Unprompted review
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Reply from Car Hire Cornwall

Nicholas thank you for your custom and taking the time to review our service. Even after 30 years running second hand cars with over an 80% return trade we are always trying to improve and reviews from valued customers gives us that opportunity. Please rest assured we have taken on board your comments for future modifications and upgrades. Have a nice Christmas, best regards The Hosie Family

Rated 5 out of 5 stars

Operates on Sundays - great!

I used Cornwall car hire August 2023 because my flight arrived in Newquay on a Sunday when the well-known companies do not offer a service. I was very pleased with both the car and the helpfulness of the staff. All went well - no problems or issues. Yes I would use this company again any day of the week

August 13, 2023
Unprompted review
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Reply from Car Hire Cornwall

Alison, thank you for taking the time to review us, hopefully we see you again!

Rated 5 out of 5 stars

Car hire in Cornwall

Very easy pick up and return. Competitive rates and really helpful staff. Second time using this company and when next in Cornwall will use again. Thanks, Denise

September 18, 2023
Unprompted review
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Reply from Car Hire Cornwall

Denise, its been a pleasure dealing with you the last couple of years. We look forward to the next time!

thank you

Callum

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Rated 5 out of 5 stars

Great family company, nothing too much trouble

Great family company. Brilliant communication, took our several schedule changes in their stride, and were at the airport at 7 o'clock on a Sunday morning to meet us. Lovely little car for Cornish lanes. Highly recommended.

May 5, 2023
Unprompted review
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Reply from Car Hire Cornwall

Graham, thank you for your kind review, we are happy to of been able to accommodate your requirements and look forward to meeting you again!

Rated 5 out of 5 stars

Alan was brilliant

Alan was brilliant, promptly replied to my emails, met us at the airport . Great little car that took us all around Cornwall two weeks ago. The vehicle was immaculate, great little runner. Costs were exceptionally reasonable. Will definitely be using Alan and the team next year

August 3, 2022
Unprompted review
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Reply from Car Hire Cornwall

Andrea, thank you for your hire and your lovely review! We look forward to seeing you again!

Rated 5 out of 5 stars

Cornwall care hire at Newquay airport.

Please try Cornwall care hire At Newquay Airport for car hire. Local firm who go the extra mile for customers and much cheaper than Europcar and Herz.
Less hassle and cars are up to date and clean.
Try this Company out.
We used them on 27/6/22 to 30/6/22.
Easy to work with company and Patricia was brilliant.
Dave McC

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Alan and Callum were so helpful and friendly. I had a great time driving around Cornwall in a lovely little Nissan of theirs. Very reasonably priced, lovely friendly company- will definitely be a return customer.

June 25, 2022
Unprompted review
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Reply from Car Hire Cornwall

Kendra, we are glad you enjoyed the use of our Nissan! Its always a great feeling for us to recieve such wonderful feedback. Thank you Callum

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Rated 5 out of 5 stars

Excellent service

Excellent service, car was waiting at Bodmin on time. Really easy pick up, everything was explained and clear. The return procedure couldn't have been easier. Will definitely use again. Thank you.

April 23, 2022
Unprompted review
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Reply from Car Hire Cornwall

Colin, thank you for your 5* review! we look forward to being able to accommodate you in the future!

Thank you

Callum

Rated 5 out of 5 stars

Perfect car

Perfect car, just what we needed, excellent value, Alan & Callum were really helpful. Can't sing their praises enough. Good job ⭐⭐⭐⭐⭐

March 8, 2022
Unprompted review
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Reply from Car Hire Cornwall

Heavenly,

thank you for your review, it was a pleasure to meet you and I'm glad the car was suitable!

Thank you

Callum

Rated 5 out of 5 stars

Excellent service I would highly…

Excellent service I would highly recommend car hire Cornwall. Alan and the team provide a service that is of the highest quality. From first enquiring to returning the car the whole service was faultless. Many thanks

March 8, 2022
Unprompted review
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Reply from Car Hire Cornwall

Bridgette,

Thank you for your kind words! it brings us great pleasure to know we can provide a service that is suitable for all our customers!

Thank you

Callum

Rated 5 out of 5 stars

Outstanding experience with this car rental

Outstanding experience with this car rental company. Alan arranged to meet us at the train station which was a huge help after 24 hours of travel from Canada. The car was in excellent shape, and the minor scratches meant that we could relax (somewhat!) driving the narrow Cornish roads. Alan answered many questions beforehand that really helped put me at ease with all the logistics of travel and connecting. The price was excellent and I appreciated the trust extended to let us leave the car at the train station early in the morning allowing us to easily make our transfer to the next leg of the journey.

January 14, 2022
Unprompted review
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Reply from Car Hire Cornwall

Nancy and Tye thank you for your custom and your kind words stay safe regards Alan

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Rated 5 out of 5 stars

The perfect car hire…

Would love to give this company more than 5 stars.
They delivered the car to the campsite for us. They were also fantastic when I unwittingly thought I had an extra day!
Great prices, fantastic cars and communication from Cornwall Car Hire. Thank you so much. I hope you will let us hire a car again next year :)

September 24, 2021
Unprompted review
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Reply from Car Hire Cornwall

Lesley a pleasure doing business with you, stay safe and we will hopefully see you again best regards Alan

Rated 5 out of 5 stars

Brilliant service and value for money

Brilliant service and value for money. Even fitted us in last minute for extra day thanks Alan and team

August 27, 2021
Unprompted review
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Reply from Car Hire Cornwall

Mark, thank you for your custom hope your camper van made it home safely regards Alan

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