I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more
Company replied
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I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more
Company replied
great price, had a scratch and the claim process was simple and straightforward, professional, would use again
Company replied
Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more
Company replied
Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more
Company replied
CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
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Always use this service, hassle free and a great sense of being covered when driving abroad

Reply from CarHireExcess.com

Reply from CarHireExcess.com
Good prices on the website and when I had to ring up they staff I've delt with have been very friendly and helpful.
Twice I have tried to book online through blue insurance, and it has told me that I am unable to do so online, so I've had to ring the company directly.
When I do get onto the friendly staff they quote me a higher price, which seems to come off of the car hire excess website.
One person, Mandy, if I remember correctly, was extremely helpful in trying to find a solution, but I was on hold for so long that I had to go back to work. (Not her fault, she was going above and beyond to help me)

Reply from CarHireExcess.com

Reply from CarHireExcess.com
Auto renew and not gone up like other insurances

Reply from CarHireExcess.com
Sense of security
This is what I needed and what I got.
Overall, good experience for me.

Reply from CarHireExcess.com
I have used this company many times before, it has been really easy. I have never had to claim though.

Reply from CarHireExcess.com
Prompt processing of collection and dropping off car

Reply from CarHireExcess.com
Big saving on the excess cover from hire company. Haven't needed to use the cover so nothing to fault!

Reply from CarHireExcess.com

Reply from CarHireExcess.com
The insurance policy gives "peace of mind" when hiring a car.

Reply from CarHireExcess.com
very helpful and professional telephone staff. And very prompt too.

Reply from CarHireExcess.com
Took out this policy as a safeguard, didn’t need to use it, however the cost of the policy and the friendliness of staff were great.

Reply from CarHireExcess.com
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