I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more
Company replied
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See what reviewers are saying
great price, had a scratch and the claim process was simple and straightforward, professional, would use again
Company replied
Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more
Company replied
Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more
Company replied
Company details
Written by the company
CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444 447 | (UK) 0333 355 6182
- info@carhireexcess.com
- carhireexcess.com
4.4
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I am trying to cancel my policy but…
I am trying to cancel my policy but finding it difficult to get a response
June 10, 2024
Reply from CarHireExcess.com
Hi Karen,
I have sent you a direct email to discuss this further.
Kind Regards,
Patricia
I am a returning customer
I am a returning customer, having realised the simplicity of the website, competitive pricing & great communication I would recommend all car hire customers to take the sensible option with car hire excess.com 😀
June 10, 2024
Reply from CarHireExcess.com
Hi Graham,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Reply from CarHireExcess.com
Hi Barday,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Reply from CarHireExcess.com
Hi Gavin,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
V helpful
V helpful - was able to upgrade my policy to a family policy with very little hassle
June 10, 2024
Reply from CarHireExcess.com
Hi Stephen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Reply from CarHireExcess.com
Hi Francesca,
Thank you for your comments and taking the time to leave a 5 star review. I will forward your feedback to the agent.
Kind Regards
Patricia
I recently had a cracked windscreen…
I recently had a cracked windscreen while holidaying in Australia, so I had to submit a large amount of paperwork to carhire excess for reimbursement.
I was still out of pocket though as the exchange rate went against me as I was charged $6000 by the car hire company on my credit card, so I incurred foreign transaction fees on this amount, when the final bill was realised for the broken windscreen I was then refunded just over $4000 again subject to transaction fees.
These weren’t refunded so a £850 repair cost me £1000 in total of which car hire excess refunded me the £850.
If this happens to me again I think it is important to use a card that has very low foreign exchange fees such as Pre loaded travel cards like Revolute and make sure you have pre loaded with the required money if you were to have a mishap with your hire car.
June 9, 2024
Reply from CarHireExcess.com
Hi John,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Patricia
Reply from CarHireExcess.com
Hi Thomas,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Easy pick-up procedure for the car.
Easy pick-up procedure for the car.
Staff very pleasant and helpful.
June 9, 2024
Reply from CarHireExcess.com
Hi,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Reply from CarHireExcess.com
Hi Anne,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Mr Fearnley,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Andrew,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Jeremy,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Derek,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Saved time and stress and value
June 7, 2024
Reply from CarHireExcess.com
Hi William,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Friendly phone support - but didn't "need" the insurance yet
No issues so far but also didn't "need" them so far. But what I heard from friends, they work fine.
But what I can say is that the phone support is very friendly and helpful.
June 3, 2024
Reply from CarHireExcess.com
Hi Lukas,
Thank you for your comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Janis,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Eamonn,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Reply from CarHireExcess.com
Hi Jacob,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Lorna.
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