Used eversure car hire excess insurance for about 8 to 10 years now and rent several cars a year. I've had to make claims 3 times (ranging from 200 to 1200 euros) for damages, each time the response a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their... See more
Company replied
Website is simple, clear and fast; I can’t suggest any improvement to the process. When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly receiv... See more
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Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more
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Company details
About Eversure Car Hire Excess Insurance
Written by the company
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4.7
Excellent
1K reviews
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Complemented my hire car companies…
Complemented my hire car companies cover. Very competitive pricing and ease of purchase.
June 17, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Mark,
We’re really pleased to hear you found the cover competitively priced and easy to arrange. It’s great to know it complemented your car hire arrangements and provided the protection you were looking for.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi,
We're happy to hear you found our website simple and easy to use, and that you were pleased with the great price. We appreciate your positive feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Rod,
We're happy to hear you found Eversure quick and simple to use!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi,
We're happy to hear you found Eversure simple to use! Thank you for your review.
Kind regards,
Anna
No fuss to deal with
June 28, 2026
Reply from Eversure Car Hire Excess Insurance
Hi John,
We're so glad to hear your experience with Eversure was straightforward and hassle-free. Thank you for sharing your positive feedback!
Kind regards,
Anna
Website was easy to read and very transparent
Overall good overview of all key policy terms and very transparent (even shows negative customer reviews). The review is for the website and sign up experience only - I haven't yet made use of the policy.
June 30, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Jonas,
We’re really pleased to hear you found the website easy to use and appreciated the clear and transparent presentation of the policy information. We believe it’s important that customers can make informed decisions, so it’s great to know this stood out to you.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Birdie,
We’re delighted to hear you found the process fast, efficient, and easy to use. Creating a simple and intuitive experience for our customers is exactly what we aim to deliver.
Kind regards,
Anna
Really easy application
Really easy application, only a few questions and you get a quote. Reasonably priced and paperwork sent to you really quickly once you have paid. Enjoyable experience!
June 29, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Gail,
We’re really pleased to hear you found the application process quick and easy, and that your documents arrived promptly after purchase. It’s great to know you found the cover competitively priced too.
Kind regards,
Anna
Straight forward and easy to use
June 28, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Philippa,
We're happy you found the process straightforward and easy to use. Thank you for taking the time to share your positive experience with us.
Kind regards,
Anna
Quick and easy to arrange and cost less…
Quick and easy to arrange and cost less than half of what car hire companies charge.
June 7, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Neil,
We're so pleased to hear that arranging your insurance was quick and easy, and that we could offer a much more affordable option compared to car hire companies. Thank you for your feedback!
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi Mr Childs,
We're happy to hear that you found Eversure easy to use and that the price was great for you. We appreciate your positive feedback!
Kind regards,
Anna
Needed to change dates of renewal and…
Needed to change dates of renewal and deferred start date so phoned and this was done for me straight away. Always found price unbeatable for me but fortunately never had to make a claim.
January 23, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Charles,
We’re really pleased to hear our team was able to quickly help with your renewal changes and deferred start date. It’s also great to know you continue to find our cover competitively priced. Thank you for your review!
Kind regards,
Anna
Never used the bird company's excess waiver again
Reasonably easy to use the website, so much cheaper than the same service from the car hire company itself
June 26, 2026
Reply from Eversure Car Hire Excess Insurance
Hi,
We’re really pleased to hear you found the website easy to use and that the cover offered such good value compared to the rental company’s excess waiver options. That’s exactly what we aim to provide.
Kind regards,
Anna
Website is simple
Website is simple, clear and fast; I can’t suggest any improvement to the process.
When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly received a full payment against a Spanish car hire excess charge having been bumped whilst parked.
June 27, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Ged,
We’re really pleased to hear you found the website simple and easy to use. It’s especially great to know your previous claim was handled smoothly and quickly, with full reimbursement.
Kind regards,
Anna
Straightforward and thorough
The whole process was well thought out, explained well and straightforward
June 27, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Rob,
We're so glad to hear the process was well-explained and straightforward for you. Thank you for your positive feedback.
Kind regards,
Anna
A friend gave me your name
June 5, 2026
Reply from Eversure Car Hire Excess Insurance
Hi John,
We’re really pleased to hear you came to us through a recommendation.
Kind regards,
Anna
Reply from Eversure Car Hire Excess Insurance
Hi,
We're glad to hear it was easy. If you need to make a claim, our team will be here to support you.
Kind regards,
Anna
Purchase excess car insurance
Website to purchase insurnace very easy and ysee friendly
June 27, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Mark,
We're so pleased you found our website very easy and user-friendly. Thank you for your feedback!
Kind regards,
Anna
Invites you to take out cover online…
Invites you to take out cover online but that’s impossible! You have to ‘phone to complete the transaction
June 26, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Paul,
Thank you for taking the time to leave a review.
We are sorry to hear that you were unhappy with your recent experience when purchasing a policy.
Unfortunately, we experienced an issue with the payment process which meant that your payment could only be completed over the phone. We understand this may have been frustrating and apologise for any inconvenience caused.
We appreciate your feedback, as it helps us improve our service.
Kind regards,
Chloe
Easy site to use.
Easy site to use.
Price good, even better should I have the need to claim!
June 23, 2026
Reply from Eversure Car Hire Excess Insurance
Hi Victoria,
We're so glad you found our site easy to use and our pricing good. We appreciate your positive feedback!
Kind regards,
Anna
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