CarHireExcess.ie Reviews 

1,660
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,660)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance company is how they deal with claims and I'm happy to report carhireexcess.ie were extremely efficient. All I had to do was upload a few documents (from memory drivers license, rental agreement, damage report and credit card statement) . Within a few days the money appeared in my bank account. It's refreshing to see a well run efficient company when so many others seem to have gone to the dogs.

July 16, 2026
Unprompted review
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Andrew,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars

The value for money,and how easy it was…

The value for money,and how easy it was to ascess the website.

August 18, 2026
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Reply from CarHireExcess.ie

Hi Paul,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.

Kind Regards,
Zainab

Rated 4 out of 5 stars

product offerings are good.

product offerings are good.
Fortunately I haven’t had the need to use it,

Response to emails is slow due to “very busy period”.

August 17, 2026
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Reply from CarHireExcess.ie

Dear Customer,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Great service

A very quick and easy process which has put us at ease.

August 16, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Richard,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Simple to renew

Ease of using this service

August 14, 2026
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Reply from CarHireExcess.ie

Hi Margaret,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

AUTOMATIC EVERY YEAR

AUTOMATIC EVERY YEAR, NO FUSS

July 22, 2026
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Reply from CarHireExcess.ie

Hi Deirdre,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Ive used this service before

Ive used this service before. Easy to do online and good value. Haven't had to use for a claim though.

August 9, 2026
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Reply from CarHireExcess.ie

Hi Andrew,

Thank you for your trust. We don’t take your support for granted. It helps us grow stronger and serve better every day.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 4 out of 5 stars

Easy to use and worth the cost

Easy to use and worth the cost. Puts your mind at ease when hiring abroad

April 3, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

We appreciate you taking the time to leave us a review. We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus. We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Ease of booking

Very simple process and good price point.

August 7, 2026
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Reply from CarHireExcess.ie

Hi Barry,

We’re happy to have delivered a positive experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
We’ll keep doing all we can to make sure that continues.

Kind regards,
Temi.

Rated 5 out of 5 stars

Outstanding Service

The staff member who answered my call was totally professional and patient until we had completed my transaction. She explained all the aspects of what I was upgrading to.

August 5, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is much appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

The entire process was so easy to…

The entire process was so easy to complete.

August 4, 2026
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Reply from CarHireExcess.ie

Hi Eutheshan,

We’re so happy you had a positive experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues. Thank you!

Kind regards,
Temi.

Rated 5 out of 5 stars

Needed for trips to spain where car…

Needed for trips to spain where car hire companies are notorious for up selling their own insurance & also claiming for slightest little damage

July 24, 2026
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Reply from CarHireExcess.ie

Hi Bernard,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service

Easy to use site

August 5, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brian,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Brilliant

Very easy company to deal with

August 2, 2026
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Reply from CarHireExcess.ie

Hi Frank,

Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Quick and easy.

August 4, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Alan,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Claim settled with speed

Claim settled with speed. Very efficient.
CarHireExcess is brilliant compared to the exorbitant daily rates charged by Car Rental Companies.

April 10, 2026
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Reply from CarHireExcess.ie

Hi Liam,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

No hassle to renew and the one time I…

No hassle to renew and the one time I had an issue the staff were great to deal with

July 30, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Barry,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Good cover at reasonable price.

Good cover at reasonable price.

August 1, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Steve,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Los Angeles hire.

Booked online, good price.

July 26, 2026
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Reply from CarHireExcess.ie

Hi Eugene,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind Regards,
Victoria

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