CarHireExcess.ie Reviews 

1,660
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,660)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to take out this insurance

Very easy to take out this insurance.
Very cheap too.
Time will tell if, in the event of having to make a claim, it is as easy and quick as taking out this cover.

August 1, 2026
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Reply from CarHireExcess.ie

Hi Marc,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy and fast.

Easy and fast.

July 31, 2026
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Reply from CarHireExcess.ie

Hi Susan,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Such an easy process and very well…

Such an easy process and very well explained and laid out.

July 30, 2026
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Reply from CarHireExcess.ie

Dear John,

We're so happy to hear that you found our process easy to understand and well-organized. Thank you for your kind words!

Kind Regards
Rahul

Rated 5 out of 5 stars

The renewal price is good value and…

The renewal price is good value and CarHireExpress made sure, through email, that I was aware that the renewal was due.

July 29, 2026
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Reply from CarHireExcess.ie

Hi Colm,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very quick and easy to get quote and…

Very quick and easy to get quote and purchase. Terms and conditions pretty clear and easy to understand.

July 28, 2026
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Reply from CarHireExcess.ie

Hi Madeleine,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very straight forward and easy to use.

Very straight forward and easy to use.
I will have a more fully formed view once I have used the product with the car hire company.
Much more competitive than purchasing directly from the car hire company.

July 28, 2026
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Reply from CarHireExcess.ie

Hi Tony,

Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Flawless service

Flawless service, very professional, hassle free. I would recommend this company to anyone. Really helpful team 👍 Well done

February 14, 2026
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Reply from CarHireExcess.ie

Hi Audrius,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you!

Kind Regards,
Zainab

Rated 5 out of 5 stars

It seems to be a good product hopefully…

It seems to be a good product hopefully I wont have to use it

July 24, 2026
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Reply from CarHireExcess.ie

Hi John,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Great value and a very easy

Great value and a very easy, hassle-free process. Quick to arrange, affordable, and straightforward from start to finish. Highly recommend!

July 27, 2026
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Reply from CarHireExcess.ie

Hi Zia,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Service excellent

Service excellent , price affordable , never had to avail of. Service so far .

July 24, 2026
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Reply from CarHireExcess.ie

Hi Victor,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Quick efficient service

Very smooth easy process to claim back damages to my hire car in Latvia, be sure to have all relevant documents when making the claim. The cost of this insurance is very reasonable compared to the rates quoted by the hire car company, urge anyone to use this service.
Having never used (any) insurance before I was resigned to a lengthy process but was amazed that within 1week full compensation had been paid with great comms from start to finish.

July 22, 2026
Unprompted review
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Reply from CarHireExcess.ie

Hi Alan,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you!

Kind Regards,
Zainab

Rated 1 out of 5 stars

Logged one claim and just kept putting…

Logged one claim and just kept putting up blockers to settle it
Looking for additional paperwork

July 21, 2026
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Reply from CarHireExcess.ie

Hi Will,

Your experience matters to us, and I’ll be reaching out to you shortly to follow up.

Kind regards,
Temi.

Rated 5 out of 5 stars

Great service

Great service

July 25, 2025
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Reply from CarHireExcess.ie

Hi Dermot,

Thanks for the shout-out! We’re happy to have delivered a great service.. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind regards,
Temi.

Rated 5 out of 5 stars

Very efficient company

Very efficient company

July 20, 2026
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Reply from CarHireExcess.ie

Hi Neil,

So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.

Kind regards,
Temi.

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Thomas,

Thanks for the five stars! Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind regards,
Temi.

Rated 5 out of 5 stars
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Reply from CarHireExcess.ie

Hi Cameron,

Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Happy relaxed driving !

Used this company for many years & the reassurance was priceless

July 19, 2026
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Reply from CarHireExcess.ie

Hi Mr and Mrs J Buckley,

So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!

Kind Regards,
Temi.

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

Thank you! We’re so happy you had a positive experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

Kind regards,
Temi.

Rated 5 out of 5 stars

Excellent service

Excellent service. I am with them for the last 10 years and were always very helpful when needed. No delays or hassle when making a claim.

July 14, 2026
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Reply from CarHireExcess.ie

Hi Ken,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Took a few goes before my credit card…

Took a few goes before my credit card was accepted.
R

July 14, 2026
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Reply from CarHireExcess.ie

Hi Roger,

Thanks so much. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

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