CarHireExcess.ie Reviews 

1,661
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,661)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Took a few goes before my credit card…

Took a few goes before my credit card was accepted.
R

July 14, 2026
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Reply from CarHireExcess.ie

Hi Roger,

Thanks so much. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy and straight forward to deal with…

Easy and straight forward to deal with and it is serious value

July 4, 2026
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Reply from CarHireExcess.ie

Hi Liam,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you.

Kind Regards,
Victoria

Rated 5 out of 5 stars

The auto renewal & my experiences…

The auto renewal & my experiences guided my assessment.

July 10, 2026
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Reply from CarHireExcess.ie

Hi Tom,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very cost effective service

Very cost effective service. Will use this again.

October 8, 2025
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Reply from CarHireExcess.ie

Hi Brian,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 3 out of 5 stars

Contact number

It’s not clear what is the number to call from abroad if you need assistance, an 0818 number can’t be reached from outside Ireland

July 11, 2026
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Reply from CarHireExcess.ie

Hi Geraldine,

We appreciate you taking the time to leave us a review.

Pease ensure you are adding + 353 when dialing claims from abroad.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy to get cover and very cost…

Easy to get cover and very cost effective.

July 10, 2026
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Reply from CarHireExcess.ie

Hi Dermot,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

eady acces to quote and to completion…

eady acces to quote and to completion of accepting policy.

July 7, 2026
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Reply from CarHireExcess.ie

Hi Ciaran,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Good value

Good value.
Good online access to account to make changes.

July 8, 2026
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Reply from CarHireExcess.ie

Hi Oliver,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Clear info and easy checkout process

Clear info and easy checkout process. Great value. I’ve claimed in the past and that process was easy also
Great product

July 6, 2026
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Reply from CarHireExcess.ie

Hi Allan,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, always quick to get issues sorted.

July 3, 2026
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Reply from CarHireExcess.ie

Hi Domenico,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Highly recommended

I’ve been a customer for years. The one time I actually needed to use the insurance the experience was extremely quick and straightforward. Highly worth it for the piece of mind

July 3, 2026
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Reply from CarHireExcess.ie

Hi Barbara,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

went through all options thoroughly…

went through all options thoroughly absolutely
thanks

July 3, 2026
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Reply from CarHireExcess.ie

Hi Audrey,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.

Kind Regards,
Zainab

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Roy,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Professional speedy service

Professional speedy service. Reasonably priced. I particulary liked the mention " as you have been with us a number of years you might like to "check out" other companies" .

June 30, 2026
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Reply from CarHireExcess.ie

Hi Annette,

We appreciate you taking the time to leave us a review. We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi

Rated 5 out of 5 stars

Great value

Great value

June 29, 2026
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Reply from CarHireExcess.ie

Hi Nick,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind regards,
Temi.

Rated 5 out of 5 stars

Showed certificate at the rental desk…

Showed certificate at the rental desk and they only held an additional €250 on the card. The guy before me paid €30 per day total €240 for 8 days. For the same cover for 8 days I paid €28.

June 30, 2026
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Reply from CarHireExcess.ie

Hi,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
we’ll keep doing all we can to make sure that continues.

Kind regards,
Temi.

Rated 5 out of 5 stars

Professional Cancellation with Refund

I have booked a cover for a journey, and for unforeseen reasons the journey was cancelled. I called customer services, explained the situation and they were very professional and friendly. I'd like to thank them for such service. Keep up the good work.

June 6, 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi,
Thanks for the shout-out! We’re happy to have delivered a positive experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!
Kind regards,
Temi.

Rated 5 out of 5 stars

Very good

We use car hire excess for years, and had to claim one time with no problem.. customer service was amazing

March 13, 2026
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Reply from CarHireExcess.ie

Hi Caroline,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.

Kind regards,
Temi.

Rated 4 out of 5 stars

Easy to find. Longer carhire…

Easy to find and permits longer carhire instances.

Easy to access. UI could use a little work on Safari.

June 27, 2026
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Reply from CarHireExcess.ie

Hi Joe,

Thank you for your feedback. Your support helps shape how we grow and improve. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Getting car insurance for an upcoming…

Getting car insurance for an upcoming trip was so quick and easy. Will
Definitely be using again.

June 26, 2026
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Reply from CarHireExcess.ie

Hi Mrs O'Hart,

We're glad you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

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