Carla Jewelry Reviews 

613
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 579 reviews, reviewers had a great experience with this company. Customers frequently mention that the jewelry pieces are beautifully crafted, stunning, and arrive very quickly with helpful tracking updates to follow every step of the journey. Many buyers are very happy with the overall quality and find these lovely items make wonderful, meaningful gifts for family and friends. Some reviewers were not happy with certain items, noting that some pieces looked cheap, arrived broken, or tarnished after just a short time of wearing them. A few people also felt that the delivered products did not match the online photographs or the advertised descriptions properly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing items as beautiful, well made, and... See more

Quality

Users describe positive interactions with quality, noting that the jewelry is beautifully made and offers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and efficient... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in opinion. Many reviewers... See more

Price

Reviewers highlight ambiguous aspects of price with varying opinions. Many consumers praise the great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased two pieces separately following the loss of my beloved little dog. These lovely hug pendant is delightful and brings back so many happy memories. The sterling silver paw bracelet is beauti... See more

Rated 5 out of 5 stars

Have received three different items, seashell anklet, daisy bracelet and blue Madala earrings. All beautifully made, the anklet and bracelet are so pretty. The earrings are quite stunning but do find... See more

Rated 5 out of 5 stars

I purchased 2 hug pendant necklaces for my daughters who had recently lost dogs to remind them of good times they had . The quality of the jewellery looks good. Ordering was easy and the delivery was... See more

Company replied

Rated 5 out of 5 stars

I bought a necklace from Carla Jewelry hoping it would not be TAT that I have received from other sites On opening my package I found the most beautiful necklace , just as shown on this site, it is be... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Every piece of jewelry begins not just with an idea, but with intention - a commitment to craftsmanship, meaning, and timeless design. It’s a journey that starts with raw materials and a vision, shaped slowly by hand into something deeply personal.


Contact info

4.2

Great

TrustScore 4 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(613)

601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such treasured jewellery.

I purchased two pieces separately following the loss of my beloved little dog. These lovely hug pendant is delightful and brings back so many happy memories. The sterling silver paw bracelet is beautifully and delicately crafted and reminds me of footprints left in my heart. Both items were quickly delivered with tracking.

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality products

Quality products, professional company, and my wife loved them.

August 26, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us. Your satisfaction is important to us, and we are committed to maintaining high standards in our service. If you have any further questions or need assistance, please reach out to our customer service team with your order number so we can help you directly.

Best regards,
The Team

Rated 5 out of 5 stars

Extremely happy with my purchase of the… hug necklace and earrings

Extremely happy with my purchase of the hug necklace and earrings and have recieved many compliments

August 5, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our service and products.

At our company, we strive to maintain high standards and ensure that every customer's needs are met with care and professionalism.

If you have any further questions or need assistance in the future, please feel free to reach out to our customer service team with your order details.

Best regards,
The Team

Rated 5 out of 5 stars

Beautiful handmade jewelry

Great company who make beautiful jewelry. Great communication. Absolutely gorgeous ring. Fab price. Great quality and fast delivery

August 23, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Please be assured that we are committed to providing high-quality products and excellent service to all our customers. If you have any specific details or questions, please reach out to our customer service team with your order number, and we will be happy to assist you further.

Best regards,
The Team

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Rated 5 out of 5 stars

The jewelry is amazingly beautiful and…

The jewelry is amazingly beautiful and the company has a great tracking system!great value and I’m quite pleased with my whole experience!!!

August 24, 2026
Unprompted review
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Reply from Carla Jewelry

Hello,

Thank you for your positive feedback. We are delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we take pride in delivering quality service.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can assist you further.

Best regards,
The Team

Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry, good quality.

August 25, 2026
Unprompted review
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Reply from Carla Jewelry

Hello,

Thank you for your fantastic feedback! We are thrilled to hear that you had a positive experience with us.

At our company, we strive to deliver quality service and products, and it's always rewarding to know that our efforts are appreciated.

If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order number, and we would be happy to help.

Best regards,
Team

Rated 5 out of 5 stars

Stunningly beautiful jewellery

Stunningly beautiful jewellery! Looks great and is very good value for money.
I purchased the hummingbird earrings and necklace and they look awesome!
Reasonable delivery time - I was kept well aware of what stage my order was at.

August 25, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us.

At our company, we strive to deliver top-quality products and exceptional service to all our customers. Your feedback is a great motivation for our team.

If you have any specific details or further inquiries, please reach out to our customer service team with your order number, and we'll be happy to assist you further.

Best regards,
Team

Rated 5 out of 5 stars

Hug pendant necklace

I bought the hug pendant necklace and received the matching earrings for free. A beautiful set, well made and great quality. Very good communication and tracking was amazing too. I bought more items for Christmas presents too. Love it.

August 20, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us.

At our company, we are committed to providing high-quality service and products to all our customers. Your satisfaction is our priority, and we appreciate your trust in us.

If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order details.

Best regards,
The Team

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Rated 5 out of 5 stars

Absolutely stunning jewellery !

I ordered 2x the hug pendant necklace and 2x the retro - style adjustable dog ring . I wanted one each for myself and thought my daughter would also love them like me hence 2x each item . We both love them so much , they are both so very cute ! They are beautiful 🤩 and stunning and very well made , solid , heavy , quality pieces of jewellery ! Very good price as there was a massive discount , all 4 pieces cost just under £60 rather than the full price of almost £300 ! The service was excellent from start to finish with lots of updates by email and updates from Evri too on the delivery side . Absolutely brilliant all round and very happy indeed with my purchase !

August 21, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with us.

Please be assured that we strive to provide the best service and quality products for our customers.

If you have any further questions or need assistance, please reach out to our customer service team with your order number so we can assist you further.

Best regards,
Team

Rated 4 out of 5 stars

Carla jewellery.

Carla jewellery.
I ordered a humming bird necklace and earrings,also a pair of owl earrings, I found the quality and detail of each piece very well made, and over the moon wearing them.

August 20, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your feedback and for taking the time to share your experience. We appreciate your positive remarks and are glad to hear that you enjoyed certain aspects of our service.

Please be assured that we are committed to providing quality products and exceptional service to all our customers.

If you have any specific concerns or need assistance, please contact our customer service team with your order number so we can assist you further.

Best regards,
The Team

Rated 5 out of 5 stars

Quality and service

Very easy to select pay and receive my jewellery am very satisfied with my choice and quality

August 22, 2026
Unprompted review
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Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.

At our company, we strive to provide excellent service and quality products to all our customers. Your satisfaction is very important to us.

If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order number so we can assist you further.

Best regards,
Team

Rated 5 out of 5 stars

I was so happy with my necklace for my…

I was so happy with my necklace for my baby puppy that just passed away.
The surprise box had two beautiful necklaces in it and loved them both. They were so well made. I just love them. THANK YOU

August 21, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your fantastic feedback! We're thrilled to hear that you had a positive experience with us.

At our company, we strive to ensure every order is processed with care and attention to detail. Your satisfaction is very important to us, and we appreciate your support.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can help you directly.

Best regards,
The Team

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Rated 5 out of 5 stars

Well made jewellery

The necklace is very nice and not at all flimsy. It’s a well made piece of jewellery. They gave a date for delivery but it came early and great as I could take to my daughter to receive onher birthday.

August 23, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with our service and products.

At , we strive to maintain high standards in everything we do, and your feedback reaffirms our commitment to excellence.

If you have any further questions or need assistance, please reach out to our customer service team with your order number for a more detailed follow-up.

Best regards,
Team

Rated 5 out of 5 stars

Good quality

Good quality. Pretty designs. Postage and shipping was great.

August 21, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your positive feedback! We are delighted to hear that you had a great experience with us. Your satisfaction is very important to us, and we strive to maintain high standards. If you have any specific details or questions in the future, please reach out to our customer service team with your order number for any assistance you may need.

Best regards,
Team

Rated 5 out of 5 stars

Necklace was exactly as described

Necklace was exactly as described. Arrived before expected delivery. Really pleased with product quality.

August 21, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with our service and products.

At our company, we strive to maintain high standards and ensure every order is handled with care. Your feedback reassures us that we are on the right track.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can assist you further.

Best regards,
Team

Rated 4 out of 5 stars

Flying with colours

Craftsmanship of the hummingbird necklace and earrings was 1st rate. The delivery took about a month BUT the quality was worth the wait. The most important viewpoint was my wife's pleasure with the brilliant colours! Well done Carla's

August 18, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your feedback and for taking the time to share your experience. We appreciate your positive rating and are glad to hear that you found our service satisfactory.

At our company, we are dedicated to providing quality products and ensuring a smooth experience for our customers. If you have any specific concerns or if there’s anything else we can assist you with, please reach out to our customer service team with your order number so we can address your needs promptly.

Best regards,
Team

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Rated 5 out of 5 stars

Perfect gifts

The items were lovely, exactly as pictured, and arrived much more quickly than what was listed on the tracking site, which was a nice surprise.

August 20, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us.

At our company, we strive to provide the highest level of service and quality for every order. Your satisfaction is our top priority, and it's great to know we met your expectations.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can assist you further.

Best regards,
Team

Rated 5 out of 5 stars

ANNIE FROM YENDYL

No problem with ordering and kept updated with my order.

August 8, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with your order.

Please be assured that we are committed to providing high-quality products and excellent service to all our customers.

If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team with your order details.

Best regards,
The Team

Rated 5 out of 5 stars

So realistic it made me cry

I recently received the dog hug pendant and earrings and I couldn’t be happier. It looks so much like a photo I have of my dog and I. Very good price, no incident delivery.

August 14, 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your fantastic feedback! We are thrilled to hear that you had a positive experience with us. Please be assured that we are dedicated to providing quality service and products to all our customers. If you have any further questions or need assistance, please reach out to our customer service team with your order number so we can help you.

Best regards,
The Team

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