CARME HOME Reviews 613

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, describing them as lovely, well-made, and sturdy. Many people also highlight the excellent customer service, noting quick and helpful responses to inquiries and issues. The delivery service is consistently mentioned as fast, efficient, and well-packaged, ensuring items arrive safely. The ease of ordering and assembly are also points of satisfaction for many consumers. However, some customers also noted receiving damaged items, such as scratched tables, chipped corners, or broken parts. A few people experienced issues with delayed deliveries or incorrect items being sent. There were also occasional comments about the quality not always meeting expectations, with some products described as less "high-end" than anticipated or having minor manufacturing flaws.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their... See more

Quality

Customers generally express satisfaction with the quality of products, often describing items as sturdy,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more

Company replied

Rated 5 out of 5 stars

Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Company you can trust

Company you can trust! They look after their customers and after 2 years! I was incredibly surprised that they have offered to replace the broken leg even though we ordered our dressing table 2 years ago.

January 30, 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello,

Glad to hear the leg replacement works well. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

I had an issue with a stool

I had an issue with a stool I ordered and they immediately sent out a replacement and arranged collection of the faulty stool. No quibbles just great service.

January 22, 2026
Unprompted review
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Reply from CARME HOME

Hello Lisa,

Glad to hear you love our Esme dressing table & Maeva stool & Maisie LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Good price, quick delivery, good comms

Good price, quick delivery, good comms.

January 24, 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Foxy,

Glad to hear you love our product. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

From the moment I enquired to receiving…

From the moment I enquired to receiving my goods, I was dealt with complete professionalism. The quality of goods are amazing and I would highly recommend there products. Great value for money and quality. Customer service was amazing!

January 27, 2026
Unprompted review
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Reply from CARME HOME

Hello Nicola,

Glad to hear you love our Piper white dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Very helpful customer services super…

Very helpful customer services super fast delivery Excellent products

January 16, 2026
CARME HOME logo

Reply from CARME HOME

Hello Anne,

Glad to hear you love our Piper white dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Wish all companies were this professional

Order was placed on the Thursday and arrived on the Friday. Well packaged
Mirror as described, a great buy

January 22, 2026
CARME HOME logo

Reply from CARME HOME

Hello Janet,

Glad to hear you love our Mia LED mirror.We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Delighted with my new vanity table

Delighted with my new vanity table! Ordering was easy and it arrived quickly. I loved the fact it came mostly assembled so it was so easy and quick to put together. It was packaged incredibly well, a lot of protective packaging and everything in its own little protective bag It looks great, it’s sturdy, and organised all my things really well. Can’t be happier

The only thing I would say is be careful assembling as I ended up cutting my finger on a little bit of wood that was sticking out the top. It initially looked like a loose bit of packaging so I went to flick it off with my hand and it sliced my finger quite deep. The glass top covered it up when we put it on so it’s no longer a hazard but that’s the only thing that went wrong during assembly.

January 11, 2026
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Reply from CARME HOME

Hello Nikki,
Glad to hear you love our Madison Table. I am really sorry to see you got cut from the assembling. I wish you would recover very soon.
Thank you so much to left us a lovely review. We hope to see you again.
Have a nice weekend.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Purchased 2 sets of dressing tables…

Purchased 2 sets of dressing tables with mirrors. Very impressed with the level of service provided and the products.

January 14, 2026
CARME HOME logo

Reply from CARME HOME

Hello Chang,

We are so glad to hear you love our Tokyo Glow dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I ordered a mirror Wednesday afternoon and it arrived Thursday morning 8.30am amazing. I got a free mirror as well
I would definitely recommend this company

January 20, 2026
CARME HOME logo

Reply from CARME HOME

Hello Anne,

We are so glad to hear you love our Elsie & Lillia LED mirror . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Excellent quality and delivery

Fast delivery well
Packaged. Auslitynoroduct arrived very fast beautiful piece of furniture

January 18, 2026
CARME HOME logo

Reply from CARME HOME

Hello Jacqui,

We are so glad to hear you love our French Riviera Table & Stool set . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

From the purchase process to the…

From the purchase process to the constant communication and the delivery process was flawless.

Amazing service and quality.

January 10, 2026
CARME HOME logo

Reply from CARME HOME

Hello Falilat,

We are so glad to hear you love our Gabriella dressing table & Mia LED mirror & Maeva stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

5 star review

5 star review.

I purchased a LED mirror in 2023 and recently whilst moving it one of the legs broke. CARME and their customer service team helped me to obtain a replacement so I can continue to use my product. Excellent and timely responses, and brilliant customer service as always. This is the second time I’ve dealt with the Carme team and their attentiveness is nothing short of excellence. Thank you !!!

January 14, 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Holly,

We are so glad to hear your LED mirror works with replacement leg again. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

white dressing table and stool.

We ordered a white dressing table and stool.
Ordering was easy and delivery was quick.
We did have a small issue with the desk which was dealt with quickly by Shirley and a replacement was sent to us and a collection arranged for the original dressing table.
We are absolutely delighted with our purchase and Carme Homes. Would recommend.

December 15, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Stephen,

We are so glad to hear you love our Piper dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great products and super helpful…

Great products and super helpful customer service, will be repurchasing through Carme!

January 15, 2026
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Zoe,

We are so glad to hear you love our Piper dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Absolutely love my dressing table!

Absolutely love my dressing table!! Customer service amazing

December 8, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Tori,

We are so glad to hear you love our dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great Product and Reasonable Price

Fantastic quality items which arrived quickly. Had an issue with the dressing table but was sorted out with customer services very quickly. 5 stars.

January 1, 2026
CARME HOME logo

Reply from CARME HOME

Hello Sonia,

We are so glad to hear you love our Piper Mocha/Black dressing table + Belle Black Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great work

Very attentive to my delivery issue, and even checked after delivery that all was ok. Top marks!

December 23, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Jon,

We are so glad to hear you love our Mia LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

I love the quality and style of the…

I love the quality and style of the products. Customer service was 10/10- quick with responses, felt like they were genuinely happy to assist and kept me up to date.

December 10, 2025
CARME HOME logo

Reply from CARME HOME

Hello Malika,

We are so glad to hear you love our Elsie LED mirror & Hattie stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Amazing quality and service

Amazing quality and service. Very happy customer!

November 30, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Silvia,

We are so glad to hear you love our product. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Damaged dressing table

Hi I ordered a 3 piece dressing table set from CARME HOME I was finding the sizing I needed not available from other companies but they seemed to have all the different sizes most customers may need my order arrived but unfortunately as I unpacked the table the mirror on the top was cracked and then broke off as the set was mirrored it was sharp so I could not use it I contacted CARME HOME on that day via web chat and they got back to me immediately within the hour already very upset they agreed they would send me out another table top and asked if I needed anything else eg table drawer or table legs as those parts were not damaged I let them know and asked if they could only replace the table itself they said they would do that as a matter of urgency as they new of my distress within 2 days my table arrived in perfect condition and the customer service has been next to none I will definitely be purchasing from them again in the near future and the piece of furniture is a touch of pure class overall a great experience thank you CARME HOME and your excellent customer service

November 16, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Anwara,

We are so glad to hear you love our Laguna Silver Dressing Table with Lillia Black LED Mirror & Alaya Bouclé Stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

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