CARME HOME Reviews 613

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, describing them as lovely, well-made, and sturdy. Many people also highlight the excellent customer service, noting quick and helpful responses to inquiries and issues. The delivery service is consistently mentioned as fast, efficient, and well-packaged, ensuring items arrive safely. The ease of ordering and assembly are also points of satisfaction for many consumers. However, some customers also noted receiving damaged items, such as scratched tables, chipped corners, or broken parts. A few people experienced issues with delayed deliveries or incorrect items being sent. There were also occasional comments about the quality not always meeting expectations, with some products described as less "high-end" than anticipated or having minor manufacturing flaws.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their... See more

Quality

Customers generally express satisfaction with the quality of products, often describing items as sturdy,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more

Company replied

Rated 5 out of 5 stars

Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love it but

Product are wonderful. We really love the design and quality.
A shame with brexit, transport cost and custom fee are so high.

December 6, 2025
CARME HOME logo

Reply from CARME HOME

Hello Hubert,

We are so glad to hear you love our Knightsbridge Rosegold Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Effortless

Great product, great value and fast shipping. Effortless purchase.

November 30, 2025
CARME HOME logo

Reply from CARME HOME

Hello Anna,

We are so glad to hear you love our Elsie LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 4 out of 5 stars

Amazing customer service nothing was to…

Amazing customer service nothing was to much trouble regarding my enquiry would recommend this company JA

December 10, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Jill,

We are so glad to hear you love our Evie LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

3 piece bathroom set

3 piece bathroom set. Quality product on build. Really easy to follow instructions.

December 8, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Neal,

We are so glad to hear you love our bathroom set. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Brilliant

Great range of products, ease of purchase, was kept updated on my order/delivery and great quality product.
Ordered a dressing table which came with a mirror, unfortunately the wrong colour mirror was delivered but the customer service team were excellent in getting this resolved. Kept me updated on a new delivery and also arranged for collection of the other one. Brilliant company, many others could learn from them.

December 1, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Joanne,

We are so glad to hear you love our Esme Dressing Table & Elsie Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Love my new stool and mirror arrived so…

Love my new stool and mirror arrived so quickly and it looks perfect for my bedroom,

November 24, 2025
CARME HOME logo

Reply from CARME HOME

Hello Sharon,

We are so glad to hear you love our Hailey Stool & the Elsie Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

We have just moved home and ordered…

We have just moved home and ordered furniture from several stores. This experience by far has been five star from order to delivery and them checking up that the item is to satisfaction. A breath of fresh air in comparison so other orders we have made with other stores. Thank you

December 3, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Karen,

We are so glad to know you are happy with our product. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Excellent product and service

Excellent product, communication and quick and superb delivery. Highly efficient company!

November 25, 2025
CARME HOME logo

Reply from CARME HOME

Hello Susan,

We are so glad to know you are happy with our Miami Deco Creamy dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Such an excellent service

Such an excellent service. The team looks after you very well if you also have any queries.

November 17, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Maryam,

We are so glad to know you are happy with our Layla Mocha dressing table . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 4 out of 5 stars

Great stylish product

Product is as images show, sturdy, easy to put together. Customer service were really great and quick at helping me with any requests. Great company and product

November 19, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Kayleigh,

We are so glad to know you are happy with our Gabriella dressing table . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful Mirror

Mirror arrived promptly. Very pleased, looks just like the pictures.

November 16, 2025
CARME HOME logo

Reply from CARME HOME

Hello Sarah,

We are so glad to know you are happy with our Lillia mirror . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great product and super fast delivery.

Great product and super fast delivery.

Really pleased with my mirror :)

November 14, 2025
CARME HOME logo

Reply from CARME HOME

Hello Sophie,

We are so glad to know you are happy with our Lillia mirror . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Thank you Carme

Thank you Carme, my dressing table & mirror are stunning

November 14, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Ashley,

We are so glad to know you are happy with our Layla Mocha dressing table & Elsie mirror . We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful mirror

Great communication, fast delivery, beautiful mirror

November 9, 2025
CARME HOME logo

Reply from CARME HOME

Hello Debbie,

We are so glad to know you are happy with our Lillia LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

excellent customer service

3rd purchase from Carme although I had a fault this time it was replaced within a couple of days and replacement perfect. Great product have a luxury feel and managed to bag a great price. Customer service excellent, speedy responses and regular update. Very quick delivery.

November 10, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Kirsty,

We are so glad to know you are happy with our service. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful mirror well packed and…

Beautiful mirror well packed and arrived in a few days .

November 6, 2025
CARME HOME logo

Reply from CARME HOME

Hello Sharon,

We are so glad to know you are happy with our Elsie LED Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great customer service

Placed an order with this company through Debenhams website but needed to change something on the order. I couldn’t even get through to Debenhams customer service and thought I should email Carme home and they kindly sorted it for me. Thanks a lot.

November 1, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Anne,

We are so glad to know you are happy with our service. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Highly recommend

Great communication. Fast delivery and exceptional furniture. All round very very happy with everything 🫶🏼

October 31, 2025
CARME HOME logo

Reply from CARME HOME

Hello Miller,

We are so glad to know you are happy with our Layla Mocha dressing table & Elsie mirror & Maeva stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Quality dressing table, great price, fast delivery.

Layla Mocha dressing table - Arrived within 2 days. Was very well packaged arrived in perfect condition. I was delighted to find out I only had to put the legs on as the main part of the dressing table was already assembled - perfect! It's a great quality product and I would definitely buy from this company again, it looks fabulous, just what I was looking for, I love it!

October 29, 2025
CARME HOME logo

Reply from CARME HOME

Hello Tracey,

We are so glad to know you love our Layla Mocha dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great customer service

Great customer service and a lovely dressing table.Special thanks to Shirley for ensuring everything was perfect. Thank you

November 7, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Maria,

We are so glad to know you love our Ivy dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look