CARME HOME Reviews 613

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, describing them as lovely, well-made, and sturdy. Many people also highlight the excellent customer service, noting quick and helpful responses to inquiries and issues. The delivery service is consistently mentioned as fast, efficient, and well-packaged, ensuring items arrive safely. The ease of ordering and assembly are also points of satisfaction for many consumers. However, some customers also noted receiving damaged items, such as scratched tables, chipped corners, or broken parts. A few people experienced issues with delayed deliveries or incorrect items being sent. There were also occasional comments about the quality not always meeting expectations, with some products described as less "high-end" than anticipated or having minor manufacturing flaws.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their... See more

Quality

Customers generally express satisfaction with the quality of products, often describing items as sturdy,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more

Company replied

Rated 5 out of 5 stars

Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Beautiful mirror

Beautiful mirror, so elegant and exactly as described and expected. Very happy with my purchase, superb value for money. Very quick delivery and well packaged.

October 28, 2025
CARME HOME logo

Reply from CARME HOME

Hello Mark,

We are so glad to know you love our Elsie LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Fantastic customer service and very…

Fantastic customer service and very happy with the beautiful mirror highly recommend

November 7, 2025
Unprompted review
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Reply from CARME HOME

Hello Mark,

We are so glad to know you love our mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Fantastic products and amazing customer…

Fantastic products and amazing customer service. Highly recommend.

October 27, 2025
CARME HOME logo

Reply from CARME HOME

Hello Tracey,

We are so glad to know you love our Eden LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Obsessed with my Laurie stool!

Just added the Laurie stool to my space and I’m in love. It filled the awkward empty spot perfectly. I bought it as a stool, but honestly, it doubles as a cute coffee table or statement piece too.

Also, delivery was super quick, couldn't believe it!

November 3, 2025
Unprompted review
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Reply from CARME HOME

Hello,

We are so glad to know you love our Laurie stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great company

Great company, lovely dressing table, quick delivery and perfect customer service 5 stars!!

November 1, 2025
Unprompted review
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Reply from CARME HOME

Hello Lianne,

We are so glad to know you love our Imogen Mocha dressing table and Lottie stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, goods arrived in good time and very well packed.
One item had a defect and was replaced immediately.

October 8, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Andrew,

We are so glad to know you love our Laguna dressing table and Alaya stool. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great customer care/service

I had a big g problem with delivery, carme customer team were able to sort straight away and offer alternatives to get the parcel to me for a special day which was amazing. Great customer service!
Only thing I would recommend would be to change delivery service as Royal Mail for big parcels aren’t very good for my area.

October 22, 2025
Unprompted review
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Reply from CARME HOME

Hello Tina,

We are so glad to know you love our dressing table. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Good customer service

Excellent customer service, ordered a mirror, came on time but mirror got damaged while in the courier, emailed Carme Home they were very helpful and polite asked for pictures and sent me another one next day delivery. Definitely will use them again.

October 22, 2025
Unprompted review
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Reply from CARME HOME

Hello Jazz,

We are so glad to know you love our Knightsbridge Silver Rectangle Wall Mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Absolutely love my new dressing table

Absolutely love my new dressing table, mirror & chair. From ordering to delivery was only 3 days so very quick there was a slight problem with one of the dressing table legs but I emailed in and received a response super quick from Amos and a new leg was ordered and delivered within 48 hours literally perfect customer service! Would I buy from here again? In a heartbeat! 😉 cannot wait to see it all in place when our bedroom is finished.

October 23, 2025
Unprompted review
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Reply from CARME HOME

Hello Vicki,

We are so glad to know you love our Laguna dressing table, Lottie stool and Riley LED mirror. We worked hard as a team to make sure our customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful dresser love it

Beautiful dresser love it. Delivered very quick and well packaged was worried with it being mirrored glass. Fits the space better than expected. Footstool is a bonus too with added storage. Very pleased would definitely order items again.

October 19, 2025
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Reply from CARME HOME

Hello Catherine,

We are so glad to know you love our Laguna dressing table and Hailey stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Gorgeous Quality and super fast…

Gorgeous Quality and super fast delivery. Can tell this company really cares for its clients by the packaging, speed of delivery and the high quality products. Will order again

July 15, 2025
CARME HOME logo

Reply from CARME HOME

Hello Ali,

We are so glad to know you love our product. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful product. Prompt delivery

Mirror delivered quickly and was as advertised if not better.

October 18, 2025
CARME HOME logo

Reply from CARME HOME

Hello Caroline,

We are so glad to know you love our Zara LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Excellent Service

Delivery of items arrived the next day even with standard delivery. The parcels were packed brilliantly as I was a little worried as one of them was a large mirror. Highly recommend as items are well made.

October 15, 2025
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Reply from CARME HOME

Hello Tracy,

We are so glad to know you love our Gabriella black dressing table & stool with Riley LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Really good customer service

Really good customer service - makes a nice, refreshing change! Thank you

September 22, 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hello Hayley,

We are so glad to know you love our product. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Lovely mirror

Lovely mirror, very stylish. Very impressive delivery time, literally turned up the next day. Excellent service.

October 7, 2025
CARME HOME logo

Reply from CARME HOME

Hello Paula,

We are so glad to know you love our Evie Medium LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars
CARME HOME logo

Reply from CARME HOME

Hello Maggie,

We are so glad to know you love our Elsie large LED mirror . We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful products

Beautiful products, initially concerned about ordering online without seeing the actual items in a showroom, but read all descriptions and looked at all images before ordering. I have the Elsie mirror and Imogen dressing table now and just waiting to put them in my revamped bedroom. Both really good quality.
Dressing table really substantial, all we had to do was attach the legs. Delivery was quick and with no problems. Would definitely order from Carme again.

October 1, 2025
CARME HOME logo

Reply from CARME HOME

Hello Paula,

We are so glad to know you love our Elsie large LED mirror and Imogen dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great product and swift delivery

Ordered two large LED vanity/Hollywood mirrors. They are so gorgeous, slick design and great lighting, look beautiful on our dressers.

Came next day, well packaged and undamaged.

Would recommend this company!

September 24, 2025
CARME HOME logo

Reply from CARME HOME

Hello Jenny,

We are so glad to know you love our Lillia large LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Great quality

Great quality. Really pleased with this purchase.

September 28, 2025
CARME HOME logo

Reply from CARME HOME

Hello Emma,

We are so glad to know you love our Hailey Stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Outstanding Customer Service

I bought a vanity table, mirror and stool set, all of which seem good quality, were simple to assemble and with which my daughter is delighted.
There was an issue with the stool and I emailed Carma Customer Services at 8.15 pm and received a full response and details of proposed remedial action in under ten hours, which I considered to be outstanding.

September 30, 2025
CARME HOME logo

Reply from CARME HOME

Hello Stuart,

We are so glad to know you love our Taylor dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review. We do appreciate your nice word.

We hope to see you again.

Best Regards,
CARME HOME

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