Carmount.com Reviews 1,463

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 193 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the product, highlighting its strong grip, secure magnetic hold, and overall durability. Many find the product easy to install and appreciate its versatility, noting it works well in various settings beyond just cars. Reviewers often praise its effectiveness in keeping phones secure even on rough terrain. However, some people were dissatisfied with the ordering and customer service experience. Several customers reported significant delays in receiving their orders, with some items not arriving at all. There are also numerous complaints about the lack of responsiveness from customer service, with some users stating their inquiries went unanswered for weeks.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the product, highlighting its strong... See more

Quality

Clients share positive opinions on quality, with many praising the product's durability and strong grip.... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product's ease of use and strong hold.... See more

Order

Users describe ambiguous interactions with order. While some customers report quick order delivery, good... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many consumers praise the outstanding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had mine for at least a month. The magnet they give you to attach to your phone case if you have an android is good and strong. The adhesive, as you may expect, doesn't hold up very well in hot hot pl... See more

Company replied

Rated 4 out of 5 stars

I’m only rating 4 because I haven’t had it on for an extremely long period of time yet. But solid 4 because it does actually work. It sticks and it’s super easy to use. I have mine on a textured surfa... See more

Company replied

Rated 3 out of 5 stars

Ordered a phone dash mount on 13/7/25 in good faith and receive tracking information which appears inaccurate given advice that item was shipped from HK and arrived in Australia two hours later!!!... See more

Company replied

Rated 5 out of 5 stars

Charlie made my experience great when he helped me edit my order by removing the two items which I ordered accidentally and my money was refunded. This may look to be a small thing to anybody else b... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

Your one-stop store for the latest car accessories.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst company ever

Worst company ever! Would never recommend this company to anyone. I tried the vent mount cell phone holder and it was junk! It did not hold my phone. And if you use the metal/magnetic plates to see if the mount will work in your car - forget sending it back for a full refund. They will not give you a full refund (only half) since you "used" the plates. They do not stand behind their refund policy. Stay away from this company.

July 3, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hello Ann,

We’re really sorry to hear about your experience — that’s definitely not what we want for any of our customers. The vent mount should absolutely hold your phone securely, so if it didn’t work in your setup, we completely understand the frustration and we try our best to help you.

Regarding the refund: we only apply partial refunds when the metal plates are used because they can’t be restocked or reused for hygiene and safety reasons.

We truly do stand behind our refund policy and our products, and we’d love the chance to turn this around for you.

Thanks for the feedback — it helps us improve.

Advertisement
Rated 2 out of 5 stars

Almost three months to receive my product

Almost three months to receive my product (which I still haven't received) and customer service that is completely useless, responding randomly and with very long delays. It's a shame because their products are nice (I've ordered from them in the past), but I suspect they are dropshippers because they have very poor control over deliveries...

September 2, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hello Pascal,

Thank you for sharing your feedback, and we’re truly sorry for the delay and frustration this experience has caused.

Our warehouse team is already working on sending your package to the new address you provided. We had to request an alternate address because our carrier can no longer deliver to your original location.

Please rest assured that we are not dropshipping. The reason we coordinated your order directly with our international warehouse is simply because your shipping address is outside the U.S., and our international facility handles fulfillment for such orders.

We genuinely appreciate your patience and understanding, and we’re committed to getting your order to you as soon as possible.

Rated 3 out of 5 stars

The mount is excellent but...

The mount is excellent, very strong and stays where I put it. The circular magnet, however, is very weak and the phone falls off going over only moderately rough road.

October 13, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hello Cara,

Thanks so much for sharing your experience — we’re really glad to hear you’re happy with the mount’s strength and stability. We’re sorry to hear, however, that the circular magnet isn’t holding your phone securely on rough roads.

We’d love to learn more about the situation so we can help. We’ve sent you a request for more information — once we receive your details, we’ll be able to assist you further and make sure everything works perfectly for you.

Thanks again, and we look forward to resolving this for you!

Rated 5 out of 5 stars

Car mount

Car mount, my car was missing this. Strong suction, can move around from car to car. Hasn’t popped off once. I am very happy with my purchase. I thought it was going to be a scam company but they are a legit company that has an actual product. Not a purchase where you thinking you buying something but it’s just a company that takes your money and sends you a fake tracking. CAR MOUNT IS LEGIT.

October 28, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thank you so much for your kind words! 🙌 We’re thrilled you’re loving your mount and glad we could earn your trust — CarMount is 100% legit and here to stay!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Rock Solid Car Mount

⭐️⭐️⭐️⭐️⭐️ Rock Solid Car Mount - Perfect for Daily Driving & Off-Road Adventures!
I recently purchased this car mount, and it has exceeded my expectations for stability and versatility. While the shipping time was average, the product itself is anything but.

Exceptional Grip and Hold
The two things that matter most in a car mount are the suction cup and the phone magnet, and this product delivers on both.

Strong Suction: The suction cup is incredibly strong and has a powerful grip on my car's flat surfaces. There was zero wobble or slippage.

MagSafe & Universal Ready: The phone holder itself is solid. I love that it offers a strong magnetic hold with my MagSafe-compatible phone, and it includes an insert for any other phone. It's truly universal.

Adventure Approved
I put this mount to the ultimate test on a recent trip to Aruba, and it held up like a champion. It was very easy to detach, pack, and reattach in the rental car. The real proof came when I used it for off-roading on a side-by-side ATV across dusty dunes and bumpy, fast trails. The grip was perfect, and my phone never shifted or dropped, even with the intense vibration and jarring.

Overall: A fantastic, high-quality product that's reliable whether you're navigating city streets or tackling the toughest terrain. Highly recommended for anyone needing a dependable car mount that travels well.

September 10, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Wow — thank you so much for such an incredible and detailed review! 🌟 We’re thrilled to hear the mount exceeded your expectations and held strong even through your off-roading adventures in Aruba — that’s exactly the kind of performance we designed it for!

We truly appreciate your trust and recommendation, and we’re so glad the mount is keeping your phone secure wherever your travels take you.

Advertisement
Rated 1 out of 5 stars

Order has supposedly been shipped

Order has supposedly been shipped. Tracking shows "in processing" for over 10 days. Customer service has told me that the status would be updated, but that never happened. The company should have re-sent the order with a different courier. Based on the this item supposed to be in stock and no shipping, I would be hesitant to recommend this company to anyone I know.

October 17, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hello David,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and uncertainty this delay has caused.

To clarify, we experienced an unexpected surge in demand, which caused us to temporarily run out of stock for this mount. Our team had to wait for new inventory to arrive, and it was delivered last Sunday. Since then, we have been processing and shipping orders continuously that started on Monday.

We understand how the tracking delay and lack of updates could be concerning, and we truly apologize for the inconvenience. Your order is now moving forward, and our team is here to assist with any tracking or delivery questions as it progresses.

We appreciate your patience and hope the product exceeds your expectations once received.

Thank you again for giving us the opportunity to make this right.

— The CarMount Team

Rated 1 out of 5 stars

Bought this 3 weeks ago still not arrived

Bought this 3 weeks ago. Shipping still showing as 'pre-transit'. Reached out to customer service twice - zero response after the 'automated' "we've received your message". Yet the marketing is showing boxes and boxes of devices, truth is - once you've paid - they might not even ship you one. Save your money and buy from a reputable store with stock!

October 14, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hello NJ,

We’re truly sorry for the delay and the frustration this has caused. It seems like our customer service team is already in contact with you and actively working to resolve the issue. Please rest assured that we’re doing everything we can to get this sorted as quickly as possible.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Sincerely,
CARMOUNT Team

Rated 5 out of 5 stars

Great product!

Great quality and strong, reliable holding power! Look no further than the F1 Dashboard Mount from Carmount.com. I use these to mount my iPad in my golf cart so I can watch football games while playing golf. Great product with a variety of applications.

October 19, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thank you so much for the awesome review! We’re thrilled to hear you’re loving the F1 Dashboard Mount and putting it to great use — watching football on the golf course sounds like the perfect setup!

Rated 5 out of 5 stars

CARMOUNT poducts are excellent

CARMOUNT poducts are excellent, best products on the market, strong magnets and and very practical to hold you phone securely in your vehicle.

October 22, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thank you so much for your kind words! We’re thrilled to hear you’re loving your CarMount products — strong, practical, and secure is exactly what we aim for!

Advertisement
Rated 5 out of 5 stars

I’ve been using car mounts products for…

I’ve been using car mounts products for a while now and have nothing but praise for carmount very easy to install and will hold your phone or tablet without fail highly recommend this company order without worry customer service is the best!!!!

August 23, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thank you so much for the love and trust, Michael! We're happy to know our mounts and service have never let you down. Your support keeps us moving!

Rated 5 out of 5 stars

Truly Amazing Company

Dear CarMount
I would like to update and share my personal thoughts why I'm so happy with CarMount.
The day I received my package here in Sydney Australia, there is a letter attached simply describing how CarMount was born, Ati Põldkivi the amazing man behind all this described how it all started in a garage and not some fancy office what captured my heart was the story behind this, and the frustration Ati felt about phone holder that didn't work, I was in the same shoes, I spend so much money on phone holder that didn't last. It came to point a pile of different mounts i have collected and all failed.
Then I found CarMount, this amazing invention every car enthusiast must have in there car, why? Several reasons it looks great, the quality is amazing, most importantly the invention works. I have 3 cars and all have difficult places to mount my phone and tablet. But Ati invention fitted perfectly and making my interior more stylish. All my cars now uses CarMount devices and I finally have throw away the old ones. I still have the first 2 I bought from CarMount and still working well the quality has not changed specifically the 4 scary season here in Sydney, I bought more because I now use CarMount for all my devices and including the 8 inch portable Navigation system I have. I used CarMount device to hold my GPS. And for the first that it doesn't move not even by a tiny bit it held better than the original bracket it came with. I'm really happy with this invention, and it's only right others around the world appreciate this amazing invention.
Although I'm here in Sydney it's also truly amazing the customer service I received from this company I'm sure for those who met Charlie V, would know what I'm talking about. I never received such professionalism and care in customer service, even though its through email Charlie V is such a amazing young lady who truly showed concerned and care, its amazing just through email Charlie V really shows how much she cares about her customer, constant up to date status. Absolutely wonderful person. Thank you so much Charlie V really appreciate the hard work you put.
For CarMount as a customer I will continue to purchase your carmount and only your products. For other consumers, please try carmount its truly amazing.

Kind Regards
Jordan Marcelino

October 1, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Wow, thank you so much for sharing your wonderful story! 🌏✨ We’re beyond grateful to hear how CarMount has transformed your driving experience across all your vehicles. My vision has always been to create a mount that truly works, and it’s amazing to know it’s making such a difference for you!

Your kind words about our team and customer care mean the world to us. We’re honored to have your trust and support, and we look forward to keeping your drives smooth and stylish for years to come!

Rated 5 out of 5 stars

Clutch-X One

I recently purchased the Clutch-X One. I have used a couple of different products from Carmount and have always been very happy with those products. I love this one as well, after I found a spot where it would actually attach on my '19 Ford Expedition. It does need a totally flat and smooth surface. It holds very well even while driving on bumpy dirt roads. My favorite thing about this model is that it can be removed without any trace and moved to another vehicle. It doesn't damage your vents. I would definitely recommend.

September 12, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thanks so much for the awesome feedback! We’re glad you found the perfect spot for your Clutch-X One! Appreciate the recommendation!

Rated 5 out of 5 stars

I highly recommend this produce

I don't give reviews very often, but seriously, this product is worth writing a review for. I've tried 'so' many car mounts. They've either broken my vent, or fallen off the windscreen. I've finally found a carmount that works with the F1 dashboard mount. I followed the YouTube video for installation instructions, which, honestly, was so easy. I have a really thick phone case, so I mounted the magnet on the back of the case instead of directly onto the phone, but the magnet is thin and blends in really well with the phone case print. The magnet works brilliantly, clinging together strongly every single time I mount the phone to it, not to mention that it easily twists both vertically and horizontally, so I can view the phone in either direction. I highly recommend this carmount. You will not be disappointed.

September 13, 2025
Carmount.com logo

Reply from Carmount.com

Hey Sharlene,

Wow, thank you so much for taking the time to write such a detailed review! 🙌 We know how frustrating it can be to go through mounts that don’t hold up, so we’re really glad the F1 dashboard mount has been a solid solution for you. And love how you made it work perfectly with your thick case!

Appreciate the recommendation — we’re stoked to have you on board! 🚗📱✨

Advertisement
Rated 5 out of 5 stars

My F2 adjustable mount

My F2 adjustable mount is discreet and attractive to the car after phone is removed.

September 12, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Glad you’re loving the F2! 🙌 We designed it to be sleek and blend right in, so awesome to hear it looks great in your car even when the phone’s off it.

Rated 1 out of 5 stars

NO GOOD

After waiting 2 months to receive it I'm very disappointed with the strength of the magnet. Doesn't hold very well even with a magnetic phone cover. Don't waste your money. Tracking from China.

September 3, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Hey Craig,

Thanks for sharing your feedback and we're sorry to hear the magnet isn’t holding up the way you expected — that’s definitely not the experience we want you to have. There are several factors that we need to look at to know the possible reason for the weak hold of the magnet, like your mount set up, your phone case, the metal plate placement, to name a few.

We have requested for your information so we can look into the issue further. If you can reply to our request, we’ll get this sorted for you.

Best,
CARMOUNT Team

Rated 4 out of 5 stars

So good so far

So good so far. Adheres well to the dash. Metal plate adheres well to my phone case. Time will tell. Had it since the middle of June.

August 25, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Glad to hear it’s working well for you so far! 🙌 Thanks for giving it a chance!

Rated 5 out of 5 stars

Carmount and Car Quick Charger

I bought the Carmount and the Car Quick Charger. I was looking for something sleek, and wasn't $70. I found Carmount and both look fire in my car! The Carmount doesn't stick out like a sore thumb and looks like it belongs in my car. And the Car Quick Charger is very small and with the right cord will let me know that the phone is rapidly charging. Great finds!

July 16, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Love hearing this! 🔥 Glad the mount and charger fit right in and keep things looking clean. Thanks for rolling with Carmount!

Advertisement
Rated 5 out of 5 stars

New Models

I have had several of the first generation Carmounts in my vehicles and love them..I recently bought a new car and these do not suit so I went back to Carmount and they had a new type which was just perfect ..A week later and my problem is solved..Thank you Carmount..Bloody Legend!

August 1, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thanks a ton for the awesome review, Dan! 🙌 We’re so glad the new mount worked out perfectly for your new car. It means a lot that you're supporting us from our early beginning till now—customers like you are the real legends!

Rated 5 out of 5 stars

Amazing car mounts

Amazing car mounts! I have used 3 of their carmounts now. The only reason I have used 3 is they keep releasing new ones. They are all great and hold my phone securely even on very bumpy rides. The latest one I got was the clutch mount so I can put it in and out of the work cars I have to use which is a wonderful option. Great customer service and quick delivery, even here in Australia. You will not be disappointed, buy one, and you may never need to buy another mount for you car. Thank you.

August 15, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thanks so much for the awesome review, Fiona! 🙌 We’re really glad to hear you’ve been enjoying our mounts and that the Clutch Mount is working great for your work cars too. Appreciate your support (all the way from Australia!) and we’ll keep bringing out new designs you’ll love. 🚗💨

Best,
CARMOUNT Team

Rated 5 out of 5 stars

Absolute find

Absolute find! I’ve spent YEARS looking for a phone mount that can perform without a hitch when the Australian outback strikes - THIS. IS. IT. We took advantage of the “3 for the price of 2” deal and whacked one in each car, expecting both to hit the foot-well within days. 2 months on, these bad boys are exactly where we placed them… they’ve survived the notoriously hideous rural WA roads and corrugated tracks, sand dunes, city freeways - the lot! and haven’t missed a beat! To be fair, we’re yet to tackle an Australian summer (which sees every other phone mount I’ve ever purchased hit the deck when the temperature hits the roof), but so far, this product delivers exactly what it promises to. I’m impressed, the hubby’s impressed and we’d both happily recommend Carmount to anyone who is sick of inferior products making large claims. The best 👌🏼
PS: the 3rd one is going in my kitchen to hold my $3k+ iPad Pro, that’s how much I trust this product!

August 1, 2025
Unprompted review
Carmount.com logo

Reply from Carmount.com

Thanks so much for sharing this, Kym! 🙌 We love hearing that you’ve tried a few of our mounts and that they’ve held up even on those bumpy rides. The Clutch Mount really is a handy one for swapping between cars—we’re glad it’s working out perfectly for you. Appreciate your kind words about our team and shipping too. Cheers from us to you in Australia!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look