caromoda.nl Reviews 

Bought leather orthopaedic mules that got here and smell like a mule. Wrong size, cheaply made, obviously stole photos from another site. Asked for refund, offered to keep them with half cost to spend more with them. Complaint to trading standards on way.

I have had the same experience as everyone else but I did get my money back. I raised a dispute with my credit company and within 3 days the money was reimbursed.

They sell very poor quality clothing that looks nothing like its picture and then do not allow you to return, which is your statutory right.

Do not buy from this company incase you need to return as they wont reply to yyou emails very disappointed will not recommend to anyone

Bad customer service do not use this company the worst ever , I,m fuming , ordered a jacket 45 quid on the 19th January, not realising the company was abroad until reading the reviews I also realised the jacket probably wouldn't fit so I e mailed straight away antold them I wanted to cancel they said I couldn't it was already on its way ,which then another e mail saying it would arrive 31st January today an it's still not arrived an another e mail off them saying its lost an am I at same address, told them to cancel order to be told once again I can't...

Ordered two jumpers. Poor quality.£60
Customer services emailed me back initially but have since stopped returning my emails.
Total con!
They have stolen my money

I ordered & paid £17.95 for ladies pants from Carro Moda on 17 January & I’m still waiting for them.
I’ve been unable to contact the company for any information.

I ordered 'like cashmere' Got polyester. Very wide, very short jumper. Took a long tome to come from China. It will cost at least £15 to return it to Sweden! Scam company purporting to be a UK company. DO NOT ORDER FROM T THEM. CAVIAT EMPTOR

DO NOT BUY ANYTHING...DO POST YOUR EXPERIENCE WIDELY

Order shoe boots on 29th December they took the money out of my account on the 30th December then nothing no tracking number just silence my bank have just refunded my money don’t order anything from this company

I will not bother repeating everything everyone else is saying. Just my word of warning, if you choose to buy from this company, be prepared to be very disappointed and out of pocket. The quality and service is awful. Refunds you have to pay for at a ridiculous cost due to posting to China.

Scammers they send bad quality when you send it back they dont give you back the money

My experience is exactly as everyone has described, stay away from this company unless you want to be scammed. They have nice pictures on their website of products that is not worth wasting your money on. The quality is shocking! Forget about doing a return they’ll never give you your money back and you pay the return cost back to china.

Ordered 2 cashmere sweaters, one polyester and spandex, the other no label at all, guessing polyester. Sizing totally erratic. I messaged to ask for refund, offer came back have 50% of next order. Don't want to order anything again as obviously the Company is breaking UK advertising standards. Have messaged again no response. DO NOT BUY FROM THIS COMPANY

This review of 1 start is far too generous for this company don’t use them! Took 3 week for the item to arrive and then they don’t respond to Returns to delay refunds.
Glossy website but crap items

Please, everyone be careful that is one big ScamYou will never get your refund back. The phone number is not recognisable. if you try to contact them by email, you will get a response from Annie R so I believe that the name is a make up name to and she will write back to you as long you don’t ask for your money back if you ask for the return and refund the money the correspondence will cut off. You never hear from them again SO PLEASE, PLEASE DON’T GET SCAM REPORT THEM EVERYWHERE YOU CAN
and of course, stuff I ordered come very very late and of course the quality is very bad. You never get what you pay for.

SCAM SITE AVOID - ordered a 2 piece lounge set, received 2 absolutely hideous cheap jumpers fit for the bin

After reading reviews, (still waiting on order), have decided that I am actually to blame for my bad judgement. It’s true what they say “if it’s too good to be true!!! 🤷🏻‍♀️ Only just looking at reviews and realise I’m in for a shock. We are all to blame for pandering to these companies and keeping them in business, just because we want ‘cheap’ goods at the expense of peoples lives!! We all get what we deserve tbh 😞

Wished I'd checked out Trust Pilot first.
I purchased a Francesca Sweater.
It is NOT a sweater; only covers shoulders and bust, plus arms a little short.
Wool used is not as in picture.
No label inside.
Not burgundy, but a rusty red.
It is well knitted and I think of the person who had to make this and what conditions they're in, but looks hand kniited and unfortunately it's not what I paid for.
I've not bothered pursuing a refund, will just be more careful next time and won't use Carro Moda, or any other name they use.

Shocking retail experience - avoid! This company seems to be a scam of some kind. The items delivered were absolutely nothing like those pictured online, just very poor cheap copies which took ages to arrive from China. I then got into a dispute about a refund and finally settled on 15% so that it could just be over. I lost about £70 buying two items not fit to be worn. By far the worst online retail experience ever - I am amazed they are still trading.

I wouldn't even give this company 1 * but it's the minimum you can do. Ordered a coat 16th Dec 2024, arrived today. Nothing like picture advertised. Cheap and tacky made in China 🇨🇳. Awful company, I am allowed to return it according to their ' 'Customer Service' I use that reference lightly. But no point as coat cost £45 and has to be returned via DHL who are going to charge £38 to return to an address in Sweden. STAY AWAY