Easy to apply online. Great people to deal with. Great communication through out the process. Loved the portal to be able to check on the progress of the application and being able to uploa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Being such an awkward person, having everything done online was one of the best experiences I have had when applying for finance. Everything was done and moved so fast i was truly amazed. Amelia not... See more
Company replied
Hugh mihi to Maaps he has been nothing but outstanding!!! making the process a breeze, he was nothing but amazing!!! He made the application process so simple, easy and kept me updated at all... See more
Company replied
Maaps was amazing to deal with, he kept me informed and updated throughout the process. He was genuinely helpful and respectful at all times. The process was seamless, efficient and timely. An overall... See more
Company replied
Company details
Written by the company
Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.
Contact info
7 Quail Place, 3240, Hamilton, New Zealand
- 0800114974
- team@carpow.co.nz
- carpow.co.nz
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 24 hours
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It was a very simple experience
It was a very simple experience. Everything was explained very well and the customer service was exceptional. Easy application and great help with buying privately and the process was very fast and easy
August 29, 2026
Unprompted review
Easy to apply
Easy to apply online. Great people to deal with. Great communication through out the process.
Loved the portal to be able to check on the progress of the application and being able to upload documents there.
Super easy to use the chat function as well.
Lisa and Polly were super easy to work with. Customer service and support were great.
If I ever needed to get another finance deal I would use again.
Super happy with the result.
August 27, 2026
Absolutely grateful to have gone…
Absolutely grateful to have gone through CarPow for finance . I dealt with Melanie and she was lovely and fast to deal with . I highly recommend going through CarPow if you’re looking for an easy breezing experience for car finance. Thank you very much for your help and support till the end.
August 27, 2026
Unprompted review
Polly has been super helpful with…
Polly has been super helpful with getting my loan approved she made things move smoothly and quickly.
August 26, 2026
Very reliable and helpful team did not…
Very reliable and helpful team did not think I will be able to get a loan yet Carpow came through for me. Forever greatfull.Amelia was great.
August 25, 2026
Honestly 10 out of 10 for everything…
Honestly 10 out of 10 for everything customer service, communication, Maaps made everything so easy for me and explained everything so well and answered all the questions I had. Would highly recommend
August 25, 2026
Exceptional service on short notice
Exceptional service on short notice. I needed car finance sorted quickly, and Rachel from CarPow delivered. She answered all of my queries promptly and made the entire process completely stress-free. I am incredibly grateful for her fast communication and efficiency.
August 20, 2026
Mel was great with customer service and…
Mel was great with customer service and super clear and honest about the whole process.
August 15, 2026
Carpow helped me out going above and…
Carpow helped me out going above and beyond for me and my whānau, in a really stressful and challenging situation. Hannah was incredibly patient and kind when she could have just given up. Beyond grateful and humbled by Hannah and her team. Thanks again team.
August 20, 2026
Unprompted review
Great service, poor follow up.
The customer service was great. However, I've wasted a lot of time and effort on a company that's own system has hamstrung my application. I sent over bank statements, credit reports, work contracts, drivers license details only to be told that because their bank statement reviewing system doesn't work with my bank, that they cannot progress with the application. This was a time sensitive application and through no fault of my own and having been completely transparent, this was a complete and utter waste of time. Word of warning to any TSB customers looking to apply. Approved in 4 hours with Instant Finance.
August 19, 2026
Unprompted review
The communication
The communication. Letting me know every step of the process. It was so quick, I wasnt expecting anything to actually be complete for a few weeks at least.
Thank you carpow for making the process easy and, actually you took care of everything.
Sending thanks and acknowledgement to Rachel and Madi. Thank you ladies for all you did for me.
August 17, 2026
Great service
Great service! Really fast and smooth process! Amelia was extremely helpful, always very quick to reply and efficient with getting everything organized for me. Appreciated the help a lot as someone who had never been through this process before. Thanks Amelia! 👌
August 16, 2026
My review
The Team here at Carpow were very helpful in every way that they could possibly assist, finding the right car, and finance suitable for me. I had no hiccups along the way of processing and approved straight away. I really enjoyed the customer service.
August 11, 2026
I needed a car urgently for my daughter…
I needed a car urgently for my daughter and i (school, doctors,etc...) and Car-Pow was more than willing and so helpful applying for finance for a car. Thankful & grateful for the awesome customer service from Rachel *****
July 17, 2026
Excellent Custome Service
A little bit rushed in choosing a vehicle but otherwise finance side was very well done.
July 30, 2026
Best service ever
The whole team is amazing Cassie was my first point of contact fast to respond and very informative 5 stars for her , Rachel is amazing she worked so hard to get me approved and made sure every thing ran smoothly I honestly cannot thank her enough for the opportunity customer service is on point fast and thorough turn around and just overall amazing service 10 stars for Rachel if I could I would always recommend carpow for the extra miles they go to get you where you need and want to be thank yous so much for your efforts and service 5 stars for carpow
August 14, 2026
Unprompted review
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