Easy to apply online. Great people to deal with. Great communication through out the process. Loved the portal to be able to check on the progress of the application and being able to uploa... See more
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Company details
Written by the company
Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.
Contact info
7 Quail Place, 3240, Hamilton, New Zealand
- 0800114974
- team@carpow.co.nz
- carpow.co.nz
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Replied to 62% of negative reviews
Typically replies within 24 hours
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Exceptional service from start to finish
Rachel provided an absolutely exceptional level of service. From the outset, she took ownership of the entire process, organised everything seamlessly and made the experience remarkably quick and effortless. Her communication was excellent, everything happened exactly as it should, and there was never any unnecessary hassle or uncertainty. It’s rare to come across service that is this efficient and well managed. Rachel is a real credit to Carpow and I wouldn’t hesitate to recommend them.
Such great service
Such great service. Polly Burn and Lisa Toole were so very honest throughout the whole procedure. Such FAST!!! service. Great company. I would recommend this great company to anyone anytime. Thanks so much CARPOW.
Awesome staff and quick deals
Great appreciation and thanks to collette and Melanie for getting car loan approved. Was quick and easy deal. Really happy and awesome job guys.
Really easy from the start to finish…
Really easy from the start to finish would recommend to everyone
10/10 Customer Satisfactory Service Level.....
I started my journey with CarPow last week due to needing a vehicle. Cassie was assigned to be my case manager at first and she did a wonderful job. The next day my case manager was then transferred over to Melanie who also like Cassie was very pro-active at assisting with processing my finance and finally getting it approved later on in the day. I have had such a great experience from the start of my journey with CarPow right until now as I await to hear from CarPow for when my vehicle is ready to be collected. Thank you team the Customer Service experience provided by these 2 lovely staff members is just amazing and I am grateful they were able to deliver such a smooth and seamless time whilst dealing with me. Thank you to everyone involved I am a very happy customer of yours and will spread the news to family, friends and colleagues who maybe looking for a new car purchase solution. Keep up the fantastic work everyone! Many Thanks Winston F-J.
Love the team from Capow super helpful…
Love the team from Capow super helpful and on to all the tasks! Determined to get me into my dream vehicle and they did!
Everything was fast and great service
Everything was fast and great service
Customer service is a A+
Very happy Customer right here 😊
Very helpful
Super fast approval and dealt with the…
Super fast approval and dealt with the most amazing ladies Donna to start off with and Rachel to end it off I’m super happy with the process and CARPOW in general absolutely amazing and would definitely recommend!
I had a wonderful experience with Carpow
I had a wonderful experience with Carpow. The whole process was smooth, professional, and stress-free from start to finish. Their service was friendly, helpful, and made finding the right vehicle so much easier. I’m very happy with the outcome and would highly recommend Carpow to anyone looking for a reliable and trustworthy vehicle broker.

Reply from Carpow
Very responsive to any enquiry s
Very responsive to any enquiry s, fast process, all in all great service

Reply from Carpow
Amelia was absolutely amazing
Amelia was absolutely amazing, very helpful and very consistant, I reccomemd carpow and staff and reward them 10/10

Reply from Carpow
Rachel Duncan
Rachel Duncan
Was great, she was helpful, Her communication was awesome.. Honestly I would had given a 5 star to her only
But I talked to a lady call Amelia she was horrible and disrespectful, playing the blaming game.. I was very upset and frustrated made me upset that much I wanted to cancel the whole car deal I felt that I did something wrong which I was just checking in on my car which I’m sure I’m entitled to, This is why I’m giving 3 stars.. Sorry Rachel you were awesome I would had give you a 5 star..
If you're thinking about it, give it a go!
Application process was so simple and quick! Didn't think I'd even be approved, but I was and I couldn't be more happy and grateful. Rachel made that happen 😊

Reply from Carpow
Easiest company I’ve dealt with 💯
Easiest company I’ve dealt with. Like how everything is more digital, due to being busy with work everything felt easy to upload and communication was upfront. Shoutout to Rachel for looking after me 💯

Reply from Carpow
Amelia for top customer service
Amelia was an awesome help
Always staying in touch
Quick and efficient
Helpful and detailed
Made it so easy to do application
Great over all customer service by Amelia

Reply from Carpow
Straight forward & easy process from…
Straight forward & easy process from start to finish , made the entire process stress free. Application underway by 10am & funds in the dealers account before 5pm same day. Thanks Polly for your help!!

Reply from Carpow
Amelia who we dealt with was amazing
Amelia who we dealt with was amazing , great communication and overall just friendly and helpful

Reply from Carpow
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