I Finally received a notice from Jeromy that they closed my account, and I will receive my reinvestment. Good job for him! Excellent worker on your side!
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Review summary
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They help me with my case.
I feel that I was charged in error and…
I feel that I was charged in error and the escalation team was able to stop the charges for me. Thank you.
I am trying to cancel this membership…
I am trying to cancel this membership however I am having a lot of difficulty communicating with anyone
Fantastic Escalation Process
I had an amazing experience with Zoe from the escalation team at Carry Dash. From start to finish, she was incredibly thorough, thoughtful, and genuinely cared about resolving my issue. What really stood out was how quickly she handled everything—no back-and-forth, no confusion, just efficient and effective support.
It’s rare to come across someone who takes the time to fully understand a situation and follow through the way Zoe did. She made the entire process smooth and stress-free, and I truly appreciate her professionalism and attention to detail.
Huge thank you to Zoe for going above and beyond—this is exactly the kind of customer service that builds trust and keeps customers coming back!
They were very quick to resolve the…
They were very quick to resolve the issue. Someone got ahold of my card information and created an account and had been buying things so I've had to freeze my account
Thank you for resolving my issue and…
Thank you for resolving my issue and sending the refund back to my account.
Purchase error
As soon as I realized the error with my purchase they quickly responded and helped me in being satisfied with respect thank you for your understanding
Everything was nice up to the customer…
Everything was nice up to the customer service
Thank you escalation team!
Accidental sign up- great customer service
Wasn't what I was intending on signing up for so when I reached out the customer service was prompt and resolved my issue
This company is definitely a scam
This company is definitely a scam. I followed a link on Facebook to purchase a pallet of garden soil after completing a survey, and at the end of the survey it said I’d see a charge from this company. Turns out the company ‘has no idea’ about this purchase but agreed to refund me if I gave them a 4 or 5 star review. That’s sketchy, and so is this company, so BUYER BEWARE.
I highly recommend this company because they are awesome …
I highly recommend this company because how fast they respond and respectful they are and dont question me about my reason so if yal had 20 stars I would rate them
Someone used my credit card without…
Someone used my credit card without permission and All I wanted is to cancel the transaction and get my money back and still waiting for my money to come back and have not seen received anything
Never order anything raj help me cause…
Never order anything raj help me cause I was scammed
Review of Charges
After sending my email for multiple charges, I received an email back within one hour.
The message was polite, stating that the situation was being handled, that I would be contacted.
Needed a refund
My account was charged from a third party. I felt cheated and when I requested my refund and cancellation they promptly assisted in getting me my money back. Thank you for being so prompt
They addressed my situation and concern…
They addressed my situation and concern and addressed it with no problem.
I wash charged 3x and I wrote them a…
I wash charged 3x and I wrote them a email and they said they will be making a exception and returning my coins thanks for having a great customer service team .
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