Cars24 Australia Reviews 

A predatory company that cold-calls private car sellers and has the audacity to offer well below market value, clearly targeting people in vulnerable situations.

Bhuvnesh From Cars 24 has been fantastic from start to finish with excellent communication answering all my concerns promptly!

Highly recommended would definitely use cars24 again!

CARS24 contacted me regarding an advertisement to sell my car on Carsales. My car was on for the market value and they made me an offer which was then negotiated to be a little higher, but nonetheless I was happy to go with them.

They organised the “virtual inspection” (a 1 minute video they asked to be emailed), asked for all the photos and documents, and I had advised them of the slight marks on the car. All documentation they asked for including photos of servicing was provided.

6 days after this was all submitted, they sent me an offer of $16k, asking for 50% be paid before collection, and 50% after they took the car to their yard.

Stating all the reasons they knew about for the decrease in price and the “inspection” a 1 minute video of the car.

Absolute disgrace of a company.

Sold my VW to Cars24, fast and efficient.

Cars24 were excellent to deal with. From my first contact with Tarushi who was excellent in explaining the process to me and arranging the virtual inspection with Mr Singh who also was very patient and helpful with the inspection process. I thoroughly recommend Cars24 as an excellent option to the endless calls from tyre kickers who are not interested in giving you a reasonable offer.

do not give this company your mobile number i have has 59 messages the last 59 days what type of game are they playing yea lets annoy this person for making one inquiry !!!!!!!!!!!! go away ffs

👍

Bhuvnesh was Good

Cars24 delivered an excellent swift sales process with competitive pricing.

Nitin from Cars24 helped ensure a smooth and efficient transaction.

Easy, thorough process, money paid promptly. Happy with the interaction.

Great experience selling my XUV-700 with sagar & team at cars24 . Highly recommend

Very reliable dealer.Had a smooth handover thanks to Sunetra B

I had a great experience selling my car through Cars24, thanks to Himanshu. From the very beginning, he was professional, responsive, and extremely helpful. He clearly explained each step of the process and made sure everything was handled smoothly and transparently. The entire journey—from inspection to final settlement—was hassle-free and well coordinated. I never felt confused or stressed at any point, as Himanshu was always available to answer my questions and provide updates. Overall, it was a seamless and efficient experience, and I would highly recommend Cars24 to anyone looking to sell their car easily and confidently.

Time-Wasting, Lowballing, High-Pressure Tactics

Cars24 contacted me after I listed my Mazda CX-5 for sale, and the entire experience was a complete waste of time. The car’s realistic market value is $30k–$35k, with wholesale around $25k. I advertised it at $27,500, which was fair and transparent, with minor cosmetic scuffs clearly shown in the listing photos.

From the very first call, Cars24 were talking numbers around $23k — already well below wholesale. They then sent a mechanic to inspect the vehicle. The inspector told us the car was immaculate and mechanically sound.

Despite this, a few hours later Cars24 called back claiming the same minor scuffs they already had photos of somehow justified “substantial” panel repairs and slashed their offer to $22,500. This felt completely disingenuous. What followed was blatant pressure to force an immediate decision. When I explained the car belongs to my wife and we needed time to discuss it, they escalated the pressure, claiming the offer couldn’t be held because of internal “buying budget” limits.

I have over 40 years’ experience in sales and marketing, and I recognise pressure tactics when I see them. I made it clear I would not be rushed or manipulated into a bad decision. At that point, I refused to deal with them at all.

This process felt deliberately designed to wear sellers down after they’ve already invested time in inspections and calls. If you know the value of your car, expect lowball offers and heavy pressure. I would strongly advise others to think twice before engaging with Cars24 unless you’re prepared for this kind of experience.

My experience with Ansh at CARS24 was very positive, he was professional and efficient and we got a deal done to sell my car with minimal hassle, and only a 15min videoconference for a virtual inspection of the car. Would highly recommend him and CARS24

I was reached out by Ansh, from CARS24 to purchase my car after posting it on CarSales.

Ansh offered me decent money and a quick turn around.

After a quick google meet a price was set for my car and everything was settled.

Ansh answered all my questions and was very communicative and I appreciated his help making the transaction happen quickly.

Tarushi and awais were great help with me selling my 2019 Hyundai accent , very friendly and amazing service.
I would recommend to anyone thanks for your help 😊😊😊😊

After being called by cars 24 for them to purchase my car, we arranged the online inspection at a time arranged by them. & Then to receive the offer after inspection was quick & easy. Once I accepted the offer they transferred the deposit,& the day before dropping off the car they transferred the balance of the funds. Smooth & easy transaction. I would recommend them .

Bhuvnesh was good to deal with he got in touch with me about my car I had advertised for sale.
It was a super smooth hassle free process.
Will definitely use again in the future when need a quick easy sale for my car.

Great from start to finish with constant communication to ensure everything was clear. Thank you to Harshita!