CarTakeBack Ireland Reviews 

511
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the overall service to be excellent, describing it as seamless, efficient, and straightforward from initial contact to completion. People consistently praised the staff for being friendly, helpful, polite, and professional throughout the process. The user experience, including online setup and communication, was frequently highlighted as easy, clear, and smooth. Customers appreciated the prompt payment and efficient collection process, often receiving cash on the spot and destruction certificates quickly. However, some customers also noted occasional issues with initial communication, such as not receiving expected calls or experiencing delays in contact. A few people also reported instances of poor service, including unfulfilled collection arrangements or a lack of follow-up.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and ease of use from... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Payment

Users describe positive interactions with payment, often highlighting the immediate and hassle-free nature of... See more

Customer communications

Customers had positive experiences with contact, noting great customer service and quick responses after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently used this service absolutely flawless to deal with from initial contact getting quote for car. Local branch were excellent to deal and driver who came to pick up car who rang before hand. Cam... See more

Rated 5 out of 5 stars

No messing around easy to use website with clear instructions and letting you know what the process is and the next steps. Collecting of the car was seamless and payment straight away. 3 days after t... See more

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Simple easy and straightforward no messing rang them got a quote they collected when they said they would and paid agreed amount on collection. Paperwork sent to me in 4 days after collection.


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

511 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(511)

343 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Good price for my scrap car and quick cert of destruction issued. Very happy with driver being on time and quick service. Always responsive to emails and calls as well. Highly recommend.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Win-Win

Initiated request on Thursday. Confirmed on Friday. Car gone on Monday. And 300 quid in the pocket when I thought I was going to have to pay someone to take it away. Win-Win

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

CarTakeBack was so easy to use

CarTakeBack was so easy to use, the whole process was done online, the collection was easy and the certificate of destruction came within a few days. This is my 3rd time using this company and highly recommend them.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Top class service

Very quick turnaround from initial contact, day and time set to collect, collected exactly as arranged, payment made, cert of destruction issued the next day. Top class service

January 21, 2026
Unprompted review
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Rated 3 out of 5 stars

Your man on the phone was lovely csnt…

Your man on the phone was lovely csnt say the same for the fella picking it up very pushing and very ignorant

January 15, 2026
Unprompted review
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Reply from CarTakeBack Ireland

Unfortunately we have been unable to find a booking with the details provided. We've requested a reference number so we can link this review to a vehicle and investigate further.

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Rated 3 out of 5 stars

I liked the offer and fast response but..

I liked the offer and fast response. I did not know that I would have to accept €63 less than offered because a smaller truck was needed to get in my road. This information should be given to customers before accepting the offer.

January 6, 2026
Unprompted review
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Reply from CarTakeBack Ireland

Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the speed of our service. We’re sorry for any disappointment regarding the final price. The revised amount was due to the vehicle’s location and condition, which required additional time and a different recovery approach. Our terms explain that the vehicle must be accessible for collection and as your vehicle didn't meet these terms and revised amount was discussed and agreed by both parties before collection took place. If you'd like to discuss this further please don't hesitate to contact us.

Rated 5 out of 5 stars

An excellent experience

An excellent experience. A totally seamless transaction.
Thank you CarTakeBack Ireland

November 19, 2025
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Thank you for your feedback. We’re pleased to hear your experience was seamless from start to finish. Thanks for choosing us, we are glad we could provide the level of service you expected.

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