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CarTakeBack Ireland Reviews 

502
•
TrustScore 5 out of 5

4.9

Auto Wrecker
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Review summary

Created with AI, based on recent reviews

Evaluating 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and hassle-free, often describing the entire process as seamless and easy from start to finish. Many highlight the helpfulness and politeness of the staff, both over the phone and during collection, making interactions pleasant and straightforward. Reviewers also appreciate the clear communication, prompt call-backs, and timely collections, with many receiving payment and destruction certificates quickly. However, some customers experienced initial communication issues, such as not receiving expected calls or texts, which required them to follow up. Despite these minor setbacks, the majority found the subsequent service to be excellent, with drivers often going above and beyond.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent, fast, and efficient from... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as quick, efficient,... See more

Payment

People report positive experiences with payment, highlighting a smooth, easy, and hassle-free process from... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the great customer service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more

Rated 5 out of 5 stars

Very good service. They came on the day agreeed & very punctual. Hassle free service & payment upfront for collection of vehicle. Certificate of destruction also delivered within the week. For scrappi... See more

Company replied

Rated 5 out of 5 stars

I honestly can't believe how simple this whole process was. I received a phone call within hours of submitting my request. I hade email and text reminders before collection. This is a professional and... See more

Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor

Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(502)

328 reviews in the last 12 months

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Rated 3 out of 5 stars

I dislike that the time they said they…

I dislike that the time they said they will take it it was between 8-8:30 and the truck driver came at 10.. no good timeing

February 3, 2026
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Unfortunately we have been unable to find a booking with the details provided. We've requested a reference number so we can link this review to a vehicle and investigate further.

Rated 4 out of 5 stars

Good

Easy to book online.. Fast and friendly service if you book the car online. Reasonable prices. One Issue not visible €250 fee for deposit in small print somewhere at the bottom. Additionally, there's an additional €28 per day for insurance, and this fee isn't clearly displayed on the website either.

January 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Great communication from Hammond lane and driver on the day. Easy to book and get quotation. Paid on the day. Paperwork done quickly.

January 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Good price for my scrap car and quick cert of destruction issued. Very happy with driver being on time and quick service. Always responsive to emails and calls as well. Highly recommend.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Win-Win

Initiated request on Thursday. Confirmed on Friday. Car gone on Monday. And 300 quid in the pocket when I thought I was going to have to pay someone to take it away. Win-Win

January 23, 2026
Unprompted review

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